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TWC claim active but got laid off again - confused about restarting benefits after brief employment

Help! I'm seriously confused about my TWC benefits after a short employment period. I opened my unemployment claim back in January and still have benefits remaining. About 3 weeks ago, I started a new job at a turnaround facility. Right after starting, I requested my waiting week (which got paid). But yesterday they laid me off already! Now I'm trying to figure out how to restart my existing claim. When I log into my TWC account, it's asking me to request payment for the past 2 weeks - but I was WORKING those weeks! I didn't request any payments while employed (obviously), but now I'm wondering - was I supposed to formally pause my claim when I started working? I thought requesting the waiting week and then not requesting any payments would automatically put it on hold. Will the system update automatically in two weeks to let me request payment for the correct period? Or do I need to call TWC to restart everything? I'm worried about messing something up and getting hit with an overpayment later. Sorry if this is all over the place - just stressed about getting things right!

Joshua Wood

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You don't need to formally pause your claim when you start working - you just stop requesting payments, which is exactly what you did. When you get laid off, you just start requesting payments again. But here's the important part: you SHOULD file a report of your employment and earnings for those weeks you worked, even though you weren't requesting payment. This updates your claim record. Log into your account, and instead of just requesting payment, look for the option to report employment/earnings for previous weeks. Once you've updated that information, your next payment request period should align correctly with the time after you were laid off. The system should automatically adjust after you report those earnings.

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Madison Allen

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Thank you so much for explaining! I didn't realize I needed to report my earnings even when not requesting payment. I'll look for that option on the website right now.

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Justin Evans

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jst had this happen 2 me last month. u can still request payment for those weeks but report ur earnings. the system will show $0 payment for those weeks cuz u made more than ur benefit amount. then ur next request will b normal. no need 2 call TWC

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Madison Allen

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Oh that's actually easier than I thought! So I should go ahead and request payment but report my full earnings? I was overthinking this whole thing 😅

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Emily Parker

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You handled this correctly by not requesting benefits while working. To restart your benefits: 1. Request payment on your normal schedule 2. Report your earnings for the weeks you worked 3. For those weeks, you'll receive $0 (since you earned more than your weekly benefit) 4. Your future payment requests will automatically align to your current situation Your benefit year remains open until its expiration date (typically 1 year from when you first applied). As long as you have benefits remaining and are within your benefit year, you can continue claiming after brief periods of employment. One important note: since this is a new separation from employment, TWC may review your eligibility based on the circumstances of this latest layoff. Be prepared to provide details about why you were laid off if they request it.

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Madison Allen

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This is so helpful, thank you! I was laid off because the project ended earlier than expected (typical for turnaround work). Will that affect my eligibility since I was only there for 3 weeks?

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Ezra Collins

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UGH the TWC system is SO CONFUSING on this!!! I had almost the EXACT same situation last year and wasted THREE WEEKS trying to get straight answers. Called every day, got hung up on, disconnected, or told different things by different people! The problem is that when you start working, there's NOWHERE on the website that clearly tells you what to do when you get laid off again. They expect everyone to just magically know their stupid procedures!!

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Joshua Wood

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I completely understand your frustration! The TWC website could definitely use clearer guidance about these common situations. Did you eventually get your claim sorted out?

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I had a question related to this too. I'm confused about the benefit year. If you use some benefits, work for a while, then need benefits again - does your benefit year get extended? Or do the remaining benefits still expire on the original end date?

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Emily Parker

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Good question. Your benefit year does NOT get extended - it remains exactly 1 year from your initial claim date. Any unused benefits expire when your benefit year ends, regardless of whether you worked during part of that year. If you need unemployment after your benefit year expires, you would need to file a completely new claim, which would have a new benefit calculation based on your employment history during the new base period.

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I tried calling TWC for weeks about a similar situation and could NEVER get through. The phone lines are always busy or they just disconnect you after being on hold forever. I finally used Claimyr (claimyr.com) to get connected with a TWC representative within about 20 minutes. They have a video showing how it works at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The agent explained that I needed to report my earnings for the weeks I worked even though I wasn't requesting payment for those weeks. After I did that, everything sorted itself out automatically. Saved me weeks of stress!

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Madison Allen

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Oh wow, I've never heard of that service. That might be worth it if I can't figure this out on my own. The TWC phone lines really are impossible sometimes!

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Zara Perez

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wait im confused... if you already got your waiting week paid then why would you need to do the waiting week again? doesn't that only happen once per claim? also what happens if you accidentally requested payment for a week you worked full time? asking for a friend...😳

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Joshua Wood

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You're right - the waiting week only happens once per benefit year. OP doesn't need to serve another waiting week. Regarding your friend's question: If someone accidentally requests payment for a week they worked full-time, they should immediately report those earnings on their payment request. TWC will calculate that they're not eligible for benefits that week due to excessive earnings. If someone forgets to report earnings and receives benefits they weren't entitled to, they need to contact TWC immediately to report the error, or they could face an overpayment determination.

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Madison Allen

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Update: I followed the advice and requested payment for the two weeks I worked, but reported my full earnings. The system showed $0 payment for those weeks as expected. Now my payment request schedule is back on track! I was also able to find more info in my TWC correspondence - looks like brief employment periods (under 30 days) are considered temporary work and don't typically require a new work separation review when you're laid off, as long as you're returning to an existing claim. Thanks everyone for the help! The TWC website really should make this clearer for people in our situation.

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Emily Parker

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Glad to hear you got it sorted out! You did everything correctly. For future reference (for anyone reading this thread): 1. Always report earnings for ALL weeks, even if you're not requesting payment 2. If you work full-time or earn more than your weekly benefit amount, you'll receive $0 for that week 3. Your claim stays open for the full benefit year regardless of brief work periods 4. You only serve one waiting week per benefit year 5. Keep requesting payment on your regular schedule, even after employment periods This is one of the most common points of confusion with TWC claims, so you're definitely not alone in finding it confusing.

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Justin Evans

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also dont forget 2 do ur work search activities for each week ur requesting payment even if u just got laid off. they still require 3 per week in most counties

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