Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Quick update - I just checked my calendar and on weeks with holidays, my deposit has sometimes been delayed until Monday. Just FYI since Memorial Day is coming up soon (not affecting you this week though).

0 coins

Thank you for the heads up! That's good to know for future reference. I'll definitely plan better around holidays.

0 coins

my roommate requests on wednesday too and always gets it friday except one time they skipped a week and he had to call and turns out he answered something wrong on the payment request form so just double check ur answers

0 coins

THIS!!! One wrong click and they hold your ENTIRE payment with NO WARNING! The system is designed to trip people up I swear.

0 coins

Update: I followed the advice and requested payment for the two weeks I worked, but reported my full earnings. The system showed $0 payment for those weeks as expected. Now my payment request schedule is back on track! I was also able to find more info in my TWC correspondence - looks like brief employment periods (under 30 days) are considered temporary work and don't typically require a new work separation review when you're laid off, as long as you're returning to an existing claim. Thanks everyone for the help! The TWC website really should make this clearer for people in our situation.

0 coins

Glad to hear you got it sorted out! You did everything correctly. For future reference (for anyone reading this thread): 1. Always report earnings for ALL weeks, even if you're not requesting payment 2. If you work full-time or earn more than your weekly benefit amount, you'll receive $0 for that week 3. Your claim stays open for the full benefit year regardless of brief work periods 4. You only serve one waiting week per benefit year 5. Keep requesting payment on your regular schedule, even after employment periods This is one of the most common points of confusion with TWC claims, so you're definitely not alone in finding it confusing.

0 coins

also dont forget 2 do ur work search activities for each week ur requesting payment even if u just got laid off. they still require 3 per week in most counties

0 coins

One important thing to remember: even after your benefits exhaust, continue to request payment every two weeks as scheduled until your benefit year ends. Sometimes TWC releases additional funds or makes retroactive adjustments, and you won't receive those if you've stopped requesting payment. Also, triple-check that you've provided ALL employment from your base period. Sometimes people forget about a part-time job or short-term position that could add to their total benefit amount. If you left anything out, contact TWC immediately to have your monetary determination recalculated. Lastly, make sure you're documenting all your work search activities correctly. If TWC finds additional wages or determines you were eligible for more than initially calculated, you'll want to ensure you've met all requirements to receive those funds.

0 coins

Wait, I should keep requesting payment even after it says I have no benefits left? I didn't know that! I definitely reported all my jobs though - only had one full-time position for the past 3 years until they laid me off in September.

0 coins

Yes, absolutely continue requesting payment until your benefit year expires (usually 12 months from when you first filed). The system will show you have $0 remaining, but still complete the process. One other thing to check - log into your TWC account and make sure your previous employer didn't contest your unemployment claim. Sometimes they do this at the last minute, and if TWC sides with you, they might add additional weeks to your claim. Also verify that your work search activities are all being properly recorded - sometimes a technical glitch can cause benefits to stop prematurely. I'd also recommend updating your resume on WorkInTexas.com weekly - this makes it appear at the top of employer searches and counts as a work search activity. The holiday season actually has decent hiring for temporary positions that sometimes convert to permanent.

0 coins

Thanks so much for this detailed info! I'll definitely keep requesting payment. And I'll try updating my WorkInTexas resume more frequently - didn't know that would bump it up in searches. Really appreciate everyone's help here.

0 coins

i had this same question and kept getting differnt answers from people! the twc website is absolutely useless on this topic lol. glad u asked here bc now i know for my own situation too

0 coins

Wait I just remembered something else - don't forget to apply for SNAP if you're about to run out of unemployment! They're pretty quick with approvals these days and you might qualify for the maximum amount if you have no income. Texas Health and Human Services has an online application.

0 coins

That's a great suggestion, thanks! I hadn't even thought about SNAP benefits. I'll definitely look into that.

0 coins

TWC demanding $8,000 overpayment repayment after giving me wrong info - appeal failed & Open Records Request ignored

I'm completely devastated right now. TWC is demanding I repay over $8,000 in 'overpaid' benefits that I received because THEY gave me incorrect information! I followed everything they told me during my weekly calls, and now I'm being punished for their mistake. Here's what happened: When I lost my job at the warehouse last October, I filed for unemployment and had several phone conversations with TWC reps about my eligibility and reporting requirements. I documented every call - dates, times, names. They assured me I was filing correctly. Fast forward to April 2025, I get this determination letter saying I was overpaid $8,230 because I 'failed to report income correctly' - but I reported EXACTLY what they told me to! They're now demanding $397 monthly payments until it's paid off. I immediately filed an Open Records Request to get the call recordings and account notes to prove the TWC reps gave me wrong information. My appeal hearing date came and went, but the TWC never provided the requested records. I lost the appeal, then lost the appeal to the appeal, and now they're saying my only option is to sue them! I consulted an attorney who basically said it would cost more to fight this than to just pay it back. How is this fair?? I don't have $400/month to spare! Has anyone successfully fought an overpayment when TWC was clearly at fault? Or negotiated a more reasonable payment plan? I'm desperate for any advice on what to do next.

I want to add something important about those payment plans - if your financial situation changes (job loss, medical expenses, etc.), you can request a modification to your payment plan. Don't just stop paying if you can't afford it, as that can lead to more penalties. Also, regarding the Open Records Request - there's a specific form for appealing a denied or ignored request. It's called a Petition for Review of Denial of Access to Public Information, which you file with the Attorney General's office. The fact that they held your appeal hearing without providing the requested information is problematic and could potentially be grounds for reopening your appeal. Lastly, even though your attorney said litigation would be expensive, you might want to check with Texas RioGrande Legal Aid or Legal Aid of NorthWest Texas - they sometimes take cases like this pro bono if there's a clear procedural error by a government agency.

0 coins

This is excellent advice. The legal aid organizations in Texas have specialized unemployment attorneys who understand these exact situations. And they're completely free if you qualify based on income. I'd add that requesting a financial hardship waiver does NOT prevent you from simultaneously pursuing other options like legal aid or complaints through your state representative. You should pursue multiple paths at once since these processes can take time.

0 coins

Thank you all SO MUCH for these responses! I feel like I have actual options now instead of just panicking. Here's my plan based on your advice: 1. Call the Collections department tomorrow to discuss a lower monthly payment 2. Apply for the hardship waiver using my detailed call notes as evidence 3. Contact my state representative's office 4. File a complaint about the ignored Open Records Request with the AG's office 5. Reach out to the legal aid organizations for possible free help I really appreciate everyone taking the time to share your experiences and knowledge. This community has been more helpful than the actual TWC! I'll update once I've made some progress.

0 coins

That's a solid plan! One quick tip: when you call Collections, have your budget already worked out showing your monthly income and all necessary expenses. Be prepared to explain exactly what you CAN afford monthly. And good luck - please do let us know how it goes!

0 coins

When I was on unemployment last month I missed submitting my work search log for one week and nothing happened! I think as long as you're honest about your job search activities you'll be fine. They're not checking everyone's records, only random audits.

0 coins

Just to clarify - TWC doesn't actually require you to submit a work search log every week. You just certify you did the activities when you request payment. The person above might be confusing TWC with another state's system. However, you DO need to keep detailed records of all your work search activities in case of an audit.

0 coins

Thank you everyone for all this helpful information! I'm going to set up a spreadsheet tonight to track everything properly. Just to confirm what I've learned: 1. I need 3 work search activities each week (will double-check my county's requirement) 2. Applying to jobs online counts (keeping confirmation emails/screenshots) 3. I don't upload proof when requesting payment, but need to keep records 4. I must register on WorkInTexas.com (counts as 1 activity for first week only) 5. Virtual workshops count too This community is amazing - you've all saved me so much stress!

0 coins

You've got it exactly right! Good luck with your job search, and don't hesitate to come back with any other questions.

0 coins

mine just hit my account check yours

0 coins

Really?? Nothing in mine yet. What bank do you have?

0 coins

chime they do early deposits

0 coins

Just checked with a friend who also requested on Sunday. Her payment is showing as deposited today (12/24), but it won't be available until the 26th because of the holiday. So TWC processed it quickly, but the banking system slows things down with holidays.

0 coins

Thanks for checking! I just looked and mine is showing as pending now! Relief!!

0 coins

You might want to check if you qualify for the Earned Income Tax Credit when you file taxes next year. It's not immediate help but could give you a decent refund to help catch up later. Single parents with 2+ kids can get a pretty significant amount if your income is around $13/hr.

0 coins

That's good to know! I'll definitely look into that for next year. Every bit helps!

0 coins

Just to follow up on my earlier comment - make sure you continue filing your payment requests until TWC officially tells you to stop, even after starting your new job. This ensures the system processes everything correctly. Report your hours accurately, and the system will determine if you're eligible for any partial benefits. And definitely make sure any weeks you were fully unemployed before starting this job get processed. Sometimes there are delays in the system, but you're entitled to those benefits for weeks you had no income. Best of luck with the new position!

0 coins

Thank you - I'll keep filing until they tell me to stop. I appreciate all the helpful advice everyone has provided. This community has been so supportive!

0 coins

This happened to my brother-in-law and the worst part was that the IRS tried to make him pay taxes on "benefits" he never received or applied for! Fight this aggressively and document EVERYTHING. The burden of proof somehow falls on the victim which is completely backwards. The system is broken.

0 coins

Final update: I've reported the fraud to West Virginia, filed an FTC report, put freezes on my credit, and my bank is helping return the money. West Virginia said they're seeing a lot of these cases and promised to send me something in writing confirming this was fraud for my tax records. Thanks everyone for your help! This community has been amazing with advice during a stressful situation.

0 coins

You've done everything right! Keep all those documents safe - you might need them for several years if there are any tax implications. And don't be surprised if you need to follow up with West Virginia multiple times to ensure they actually send that fraud confirmation letter. Government agencies often need persistent reminders. I'm glad you got this handled quickly!

0 coins

I forgot to mention something important - when TWC looks at your case, they're going to compare your current weekly earnings to your previous earnings. Make sure you have documentation showing what you made BEFORE the change (pay stubs, etc) and what you're making now. The bigger the difference, the stronger your case. Also, if your employer tries to argue that you're just "not selling enough" now, be ready to counter with proof that the change in advertising strategy has directly impacted lead volume. This strengthens your argument that it's a structural change in the job, not performance-related.

0 coins

That's excellent advice - thank you! I've been keeping track of our lead numbers since the change, and there's been about a 65% drop in quality leads since they switched to the affiliate model. I'll make sure to document all of this for my application.

0 coins

One more thing to consider: your base period wages for unemployment will be based on your salary, not your new commission structure. This is actually good news for you, as your benefit amount will be calculated on your higher, previous earnings. When you file, you'll need to continue reporting any commission income you receive each payment period. If you earn over a certain threshold in a week, your benefits might be reduced or eliminated for that week, but you would still remain eligible for future weeks when your commission is lower. Just don't wait too long to file! The sooner you get your claim started, the better.

0 coins

That's really helpful information. I wasn't sure how they would calculate the benefit amount given my situation. I'll go ahead and start my application this week rather than waiting to see if the commission situation improves.

0 coins

Prev1...3940414243...74Next