Texas Unemployment

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  • Connect you to a human agent at the TWC
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  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Raul Neal

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I went through this same panic last year! Filed my claim and then completely spaced on the WorkInTexas registration for almost 2 weeks. Here's what I learned: **Good news:** You're only 6 days out, which is way better than the 2+ weeks some of us have delayed. Since your first payment request probably isn't due yet, you should be totally fine if you register today. **About your 2023 registration:** Unfortunately, it's definitely expired by now. WorkInTexas registrations become inactive after about 90 days of no activity, so even though you were in the system before, you'll need to go through the full registration process again. **Pro tips from my experience:** - Use a computer, not your phone - the mobile site is a nightmare - Set aside a solid hour to complete everything in one sitting - Fill out EVERY section completely, including uploading a resume - Take screenshots of your completion confirmation The TWC website is super confusing about this requirement, but it's absolutely mandatory. Don't stress too much though - as long as you get registered before your first payment request, you should avoid any payment delays. Just get it done today and you'll have peace of mind!

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This is exactly the reassurance I needed to hear! I've been stressing about this all morning but you're right - 6 days isn't nearly as bad as I thought. I'm definitely going to tackle this registration today on my laptop and get it over with. One thing that's been bugging me - do you remember if TWC ever sent you any kind of reminder about the WorkInTexas registration requirement? I swear the agent mentioned it when I filed but I don't see it anywhere in my paperwork or emails. Makes me wonder how many people miss this step just because it's not clearly communicated! Thanks for the detailed breakdown and the reassurance that I'm not doomed. Time to stop procrastinating and just get this done!

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Malik Johnson

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Just went through this exact same situation a few months ago - filed my claim and then completely forgot about WorkInTexas registration for over a week! The anxiety was real, but here's what I learned: **You're actually in good shape at only 6 days out.** Most people don't submit their first payment request until 2-3 weeks after filing, so you have time to get this sorted before it becomes a real problem. **Your 2023 registration is definitely expired.** I had the same false hope, but those registrations go inactive after 90 days of no activity. You'll need to start completely fresh. **Here's exactly what to do:** 1. Register on WorkInTexas TODAY using a desktop computer (seriously, the mobile site will make you want to throw your phone) 2. Complete EVERY section - work history, resume upload/creation, job preferences, make profile searchable 3. Screenshot your completion confirmation and save it somewhere safe 4. Don't panic about calling TWC unless you run into actual technical issues The good news is that TWC checks your registration status when they process your payment request, not when you initially file. As long as you're registered before you submit that first payment request, you should be golden. I know the 2-hour hold times are brutal, but honestly, just getting registered is more productive than sitting on hold right now. You've got this! 💪

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This thread has been such a lifesaver! I'm literally in the exact same boat - filed my claim 5 days ago and just now realizing I never registered on WorkInTexas. Reading everyone's experiences here has been both scary and reassuring at the same time. @Malik Johnson thanks for breaking it down so clearly! The timeline you mentioned makes me feel a lot better - I was panicking thinking I was already screwed, but if I have until my first payment request to get this sorted, that takes some pressure off. One quick question for anyone who s'been through this - after you register on WorkInTexas, do you get any kind of confirmation that TWC can see your registration? Or do you just have to trust that the systems are talking to each other? I m'the type of person who likes to double-check everything, especially when benefits are on the line! Going to tackle this registration today on my laptop. Wish me luck dealing with that awful website everyone s'been warning about! 🤞

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I'm dealing with something similar right now! My account got locked yesterday when I was trying to submit my work search activities. The website kept timing out and then suddenly I couldn't log in at all. It's so stressful when you're depending on these benefits and the system just fails like this. I'm going to try calling first thing in the morning like Romeo suggested, but if that doesn't work I'll definitely look into that Claimyr service. Thanks for sharing your experience everyone - it helps to know I'm not the only one dealing with this mess!

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Alice Coleman

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@Aliyah Debovski I m'going through the exact same thing right now! Just got locked out this morning trying to submit my work search log. Reading through this thread has been really helpful - sounds like this is a widespread problem with their system update. I m'going to try calling right at 8am tomorrow like Romeo suggested, and if that doesn t'work I ll'definitely check out that Claimyr service that seemed to work for others. It s'so frustrating that we have to deal with their technical problems when we re'already stressed about finding work. Keep us posted on how it goes for you!

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I just went through this exact same nightmare last week! The TWC system locked me out right in the middle of submitting my work search activities too. What finally worked for me was calling the main TWC number (800-939-6631) at exactly 7:58 AM and pressing 1-1-1 as soon as the automated menu started - sometimes you can get in the queue before the lines get completely jammed. I got through after about 45 minutes of waiting. The rep told me they've had hundreds of these lockout cases since the January system update and they're working on a fix. She unlocked my account immediately and I was able to submit everything that same day. Don't give up - your benefits are protected as long as you keep trying to file in good faith!

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I had a very similar experience about 8 months ago! TWC incorrectly flagged me for an overpayment due to their system glitch, and I paid back $180 before my successful appeal. The good news is that TWC did automatically refund my money - it took about 22 business days from receiving my reversal letter. Since you paid online with a debit card like I did, the refund should go back to the same card without you having to do anything. Just keep monitoring your bank statements for a transaction labeled something like "TWC REFUND" or "TEXAS WORKFORCE COMMISSION." One thing I learned is that TWC's refund system works pretty reliably once the appeal is finalized - it's just not very fast. The 2-4 week timeframe others mentioned seems accurate based on my experience. I'd only start calling if you don't see anything after 4 weeks, since their phone lines are so backed up. Keep that determination letter handy just in case, but you should be all set! Congrats on getting the overpayment reversed - employer mix-ups are such a headache but at least TWC does eventually make it right.

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@Liam O'Sullivan - Thanks for sharing your timeline! 22 business days is right in that sweet spot everyone's been mentioning. It's really helpful to hear from so many people who've been through similar situations with employer mix-ups. I feel much more confident now that the refund will come through automatically. I'll definitely keep monitoring my bank statements for that "TWC REFUND" transaction and hold off on calling unless nothing shows up after 4 weeks. Really appreciate all the encouragement from everyone here - this community has been incredibly helpful!

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Sofia Perez

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I just went through this exact same situation last month! My employer mixed up my records with someone else's and TWC hit me with a $450 overpayment. Like you, I panicked and paid back $125 before filing my appeal. The great news is that TWC automatically refunded my money after my appeal was successful! It took exactly 19 business days from when I received my determination letter. Since you paid online with a debit card, the refund should go back to the same card - that's what happened in my case. You won't get any notification when it happens, so just keep checking your bank statements daily for a transaction labeled "TWC REFUND" or something similar. Based on all the experiences shared here, you're looking at about 2-4 weeks for the refund to appear. I wouldn't bother calling yet - give it the full month before dealing with their phone system. The refund process seems to work pretty reliably once the appeal is finalized, it's just slow. Congrats on winning your appeal and hang in there!

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Charity Cohan

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@Sofia Perez - Thank you so much for sharing your recent experience! It s'incredibly reassuring to hear from someone who just went through this exact same situation with an employer mix-up. 19 business days sounds very reasonable, and I m'glad to hear the automatic refund process worked smoothly for you. I ll'definitely keep checking my bank statements daily for that TWC "REFUND transaction." It s'such a relief to know that so many people have successfully gotten their money back - this whole thread has really put my mind at ease. I ll'give it the full month before calling like you suggested. Thanks again for the encouragement and for taking the time to share your timeline!

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I'm going through this right now too! Won my appeal 5 days ago and still no movement on the website - everything still shows disqualified. Reading through everyone's experiences here, it sounds like 7-14 business days is pretty typical, but the variability is so stressful when you're waiting on money you desperately need. I'm planning to start calling tomorrow (day 6) based on what others have shared about the 8am strategy and asking for expedited processing due to financial hardship. Has anyone had luck getting through to the appeals department directly instead of general customer service? I'm wondering if they might have more specific info about timeline since they handle the reversals. Fingers crossed for both of us @Liam Brown - this waiting game is brutal!

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@William Rivera Totally feel you on the stress of waiting! I m'on day 3 now and already checking my account obsessively. The 7-14 day range seems to be the consensus from everyone s'experiences. I haven t'tried calling the appeals department directly yet, but that s'a great idea - they would definitely have more specific insight into where things stand in the reversal process. I m'going to try finding a direct number for them tomorrow before calling the main line. The 8am strategy that @Chloe Martin mentioned sounds solid too. Let s both'try calling tomorrow and see what we can find out - we can compare notes on what the agents tell us about timelines!

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Jamal Brown

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Hey there! I just went through this exact situation about 2 months ago and totally understand the anxiety you're feeling right now. The good news is that you WILL get your money - TWC just moves at a glacial pace sometimes. In my case, it took exactly 9 business days for my account to flip from "disqualified" to "eligible" after winning my appeal, then another 2 days for the payment to actually process and hit my bank account. What really helped me was calling on day 6 and specifically asking the agent to check if there were any "processing holds" on my account that might be delaying the automatic update. Turns out there was a minor flag that needed manual clearance, which she was able to do right there on the phone. After that, everything moved much faster. Since your rent is due next week, I'd definitely recommend calling tomorrow or Thursday if you don't see any movement by then. When you call, mention that you have urgent bills due and ask about expedited processing for financial hardship cases - some agents can really help speed things up if you explain the situation. Also make sure to have your appeal decision letter handy with the date and case number. The waiting is absolutely brutal when you're counting on that backpay, but hang in there! Your $4,200 is coming. Keep us posted on how it goes!

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Justin Chang

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@Jamal Brown Thanks so much for sharing your experience and the encouraging words! It s'really reassuring to hear from someone who just went through this exact situation. 9 + 2 days would actually work out perfectly for my timeline. I love the tip about asking specifically about processing "holds -" that sounds like exactly the kind of technical detail that could be holding things up behind the scenes. I m'definitely going to call Thursday morning that (ll'be day 6 for me and) ask about both the processing holds and expedited processing for financial hardship. Having my appeal decision letter ready is smart too - I ll'make sure to have all those details at hand. The waiting really is brutal when you re'watching your bank account and calculating days until rent is due! I ll'definitely keep everyone posted on what happens. Thanks again for the hope and practical advice!

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This thread has been so encouraging to read! I'm currently facing a similar appeal situation where my employer initially said "position elimination" when I was laid off in January, but filed an appeal two weeks ago claiming "poor work quality." Like so many others here, I've been receiving benefits for over two months and already used the money for essential expenses. What really stands out to me reading everyone's experiences is how these employers seem to follow the same playbook - accept the initial layoff, wait to see their unemployment insurance costs, then suddenly "remember" performance issues that were supposedly serious enough for termination but somehow not worth documenting at the time. I've been collecting evidence based on all the great advice here: the original layoff notice mentioning budget constraints, my most recent performance review which was satisfactory, and emails about department restructuring. My hearing is in three weeks and while I'm nervous about potentially owing back $4,100, seeing so many successful appeals gives me confidence. Thank you all for being so generous with sharing your experiences and strategies. It's made such a difference knowing that others have fought these late appeals and won. The preparation tips about organizing evidence chronologically and staying factual during the hearing have been invaluable. This community support means everything during such a stressful process!

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StarGazer101

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@Saanvi Krishnaswami Your evidence collection sounds really thorough! I m'actually going through my own appeal process right now hearing (next week and) reading everyone s'success stories has been such a lifesaver. The fact that you have documentation about budget constraints AND department restructuring puts you in a really strong position - it directly contradicts their new poor "work quality narrative." One thing I ve'learned from this thread is how important it is to highlight the timeline inconsistency. If your work quality was truly poor enough to warrant termination, why would they initially classify it as position "elimination ?"That contradiction seems to really resonate with hearing officers based on what everyone s'shared here. I m'terrified about my own potential overpayment too $3,600 (,)but seeing how many people have successfully fought these employer tactics gives me hope that we can both win our cases. It s'so frustrating that companies put us through this stress, but at least we re'not facing it alone. Good luck with your hearing - you ve'got this!

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Reading through all these experiences has been incredibly eye-opening! I had no idea how common it is for employers to initially accept layoffs then file appeals months later. It really does seem like they're gaming the system - waiting to see their unemployment costs then trying to retroactively change the narrative. What strikes me most is how similar all these stories are. The pattern of "layoff/restructuring/position elimination" suddenly becoming "misconduct/poor performance/policy violation" months later can't be coincidental. It feels like employers are banking on people being too overwhelmed or uninformed to fight back properly. For anyone currently facing this situation, the success stories here prove that preparation really does pay off. Document everything, organize it chronologically, and don't let them intimidate you into not defending yourself. The hearing officers clearly see through these tactics when you present the facts properly. Thank you to everyone who shared their experiences - both the wins and the losses. It's created such a valuable resource for people navigating this stressful process. The community support here makes all the difference when you're facing the possibility of owing back thousands in benefits you've already used to survive.

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