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Daniela Rossi

TWC claim pending - will I get backpay for payment requests while waiting for approval?

I'm totally confused about the payment timeline for my TWC claim. I just submitted a payment request yesterday through Tele-Serv (as instructed by the TWC agent who helped me file my initial claim), but Tele-Serv still says my claim status is 'pending.' According to what I understand, my former employer has 14 days to respond to TWC about my claim, which should be up next Monday. My big question is: since I wasn't paid for these past 2 weeks because my claim is still pending, will TWC pay me retroactively for these weeks once my claim gets approved? Or do I just lose those weeks of benefits? I filed a claim years ago and can't remember how the backpay works (if it even exists). Really worried about making rent next month if those first two weeks don't come through eventually.

Yes, you'll get paid for those weeks retroactively once your claim is approved, as long as you submitted your payment requests on time. Those weeks don't just disappear. The TWC system is designed to hold your payment until your claim is fully processed, but they'll pay you for all eligible weeks once approved. Keep submitting your payment requests every two weeks exactly as scheduled - even while waiting for approval. Mark your calendar for your next request date and don't miss it!

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Thank you so much!! That's a huge relief. I was stressing so bad thinking I'd just lose those weeks. I've got my next payment request date marked on my calendar already.

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dont worry youll get that money. i was in the same boat last month, claim was pending for like 3 weeks cause my employer tried to fight it. once it got approved i got all my backpay for the weeks i requested payment for. just make sure you keep doing the payment requests on your scheduled days even if your still pending!!!

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This isnt always true! My sister had a claim that was pending for 5 weeks and she only got paid for 3 of them. TWC told her something about 'backdating limitations' or whatever. OP should call and make sure they know exactly what theyll get paid for.

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I went through this exact situation in January. The system is designed to hold payments until your claim is fully processed, but will release all eligible backdated payments once approved. The critical thing is that you've filed your payment requests on time during the pending period. Something to be aware of: if your claim is denied and you have to appeal, the process gets more complicated with potential delays in payments. If your employer is contesting your claim (which might be why you're still pending), you should prepare for that possibility. Keep detailed records of all work search activities and any communication with TWC during this time.

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I'm hoping it won't come to an appeal... my separation was pretty straightforward. My position was eliminated due to budget cuts. Do employers typically contest even in situations like that? Really hoping next Monday comes and everything just processes smoothly.

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If your separation was due to position elimination/budget cuts, it's less likely to be contested. Those are typically straightforward. Still, companies sometimes contest everything as policy. Either way, just keep doing your payment requests and work searches while you wait. The TWC site won't show much detail during the pending period, which is frustrating.

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THEY BETTER PAY YOU THOSE WEEKS!! That's YOUR money. The system is broken and makes people wait forever. I had to wait 5 WEEKS last year for my claim to be approved and they did eventually pay all my back weeks, but only after I spent HOURS calling them every single day!!! The problem is getting through to someone who can actually help you check what's happening with your claim if it stays pending past Monday.

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Have you tried using Claimyr to get through to TWC? I was in the same boat - calling for days with no luck. Then I found this service claimyr.com that got me connected to a TWC agent in about 20 minutes instead of spending hours redialing. They have a video demo that shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Saved me so much frustration when I needed to check why my claim was still pending after three weeks. The TWC agent was able to tell me exactly what was happening and when I could expect resolution.

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Never heard of that but wish I had known about it last year!! Bookmarking for the future because knowing TWC I'll probably need it at some point lol

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What does your claim status show online? Tele-Serv doesn't always give the complete picture. Log into your TWC account through the website and check the claim status there. Sometimes it'll show if there's a specific issue that's holding up your claim. Also, I think theres different kinds of "pending" - like pending employer response vs pending TWC review vs pending ID verification. Each one means something different for how long you'll wait.

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Online it just says "pending" with a message that my claim is being processed. There's nothing about what specifically is pending or why. I did the ID.me verification right away and got the confirmation email that it was successful, so I don't think that's the holdup. I guess it's just waiting on employer response?

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Yep, sounds like waiting on employer response. Since you said it should be up on Monday, you're probably right. Most claims that are just waiting for the employer response timeframe to expire do get processed pretty quickly once that date passes. Just hang in there a few more days!

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Im on my third unemployment claim in 5 years (construction industry lol) and i always get back pay for the weeks that were on hold while my claim was pending. just keep requesting payment every 2 weeks like clockwork. the most important thing is DONT MISS A PAYMENT REQUEST even if your still pending cuz you cant go back and request later.

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Thanks for the advice! I'll definitely keep up with the payment requests. I'm just worried because money is getting super tight. Do you remember approximately how long it took for your payment to come through once your claim was approved?

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usually like 2-3 days after approval it hits my direct deposit. some people with the debit card say it takes an extra day or two.

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One more thing to know - when your claim is approved and they release those back payments, they'll all come at once as a lump sum (for the weeks you've requested so far). So you might go from $0 to a larger payment that covers multiple weeks. Just something to be aware of for your budgeting.

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Oh that's good to know! I was assuming they might trickle in one week at a time. A lump sum would actually be perfect right now to catch up on some bills.

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my husband and I both had to file last year when our company shut down and we had totally different experiences? his claim went through in like 5 days and mine took 3 weeks but we both got all our back weeks paid. nobody at TWC could explain why mine took so much longer even though we worked at the same place and got laid off the same day. the system is so random sometimes!

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same thing happened with me and my roommate! we both got laid off from the restaurant we worked at and filed on the same day. his went through in a week and mine took almost a month. no explanation.

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I went through this exact same situation about 6 months ago! Yes, you will absolutely get backpay for those weeks as long as you keep submitting your payment requests on time (which it sounds like you're doing). The key thing everyone's mentioned here is true - don't miss those biweekly payment request deadlines even while pending. Since your employer has until Monday to respond and your separation was due to budget cuts/position elimination, there's a really good chance your claim will process smoothly after that deadline passes. Those types of separations are usually pretty straightforward for TWC to approve. One tip that helped me during the waiting period: I set up direct deposit if you haven't already. When my claim finally got approved, I got about 3 weeks worth of backpay all at once within 2-3 business days. Having direct deposit made it faster than waiting for the debit card to arrive. Hang in there - you're almost through the waiting period!

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Thank you so much for the reassurance! I actually do have direct deposit set up already, so that's great to hear it comes through quickly once approved. Three weeks worth of backpay all at once would be such a relief right now. I'm keeping my fingers crossed that Monday comes and goes without any issues from my employer. Really appreciate everyone sharing their experiences here - it's made me feel so much better about the whole situation!

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I'm going through this exact same situation right now too! My claim has been pending for about 10 days and I was getting so anxious about whether I'd lose those weeks. Reading through everyone's experiences here has been incredibly helpful - it sounds like as long as I keep doing my payment requests on time, I should get the backpay once it's approved. For anyone else in this boat, I found it helpful to screenshot my payment request confirmations each time just to have proof that I submitted them on the right dates. The waiting is definitely stressful but it seems like most people do get their money eventually. Thanks to everyone who shared their stories!

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That's a really smart idea to screenshot the payment request confirmations! I wish I had thought of that - would definitely give some peace of mind to have that documentation. It's so nerve-wracking being in limbo like this, but reading everyone's experiences here has really helped calm my anxiety too. Sounds like we're both in the same boat with the timing. Hopefully both our claims get processed smoothly once the employer response period is up!

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I was in the exact same position last fall and can confirm you'll get backpay for those weeks! The anxiety during the pending period is awful, but TWC holds all eligible payments until your claim processes. I ended up getting 4 weeks of backpay in one lump sum about 3 days after my claim was approved. Since your separation was due to budget cuts, that's usually pretty cut and dried for TWC - employers rarely contest legitimate layoffs. The 14-day response period is standard and most claims process automatically once it expires if the employer doesn't respond. Keep doing those payment requests religiously and you should be in good shape. The wait is the hardest part but you're almost there!

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Thanks for sharing your experience! Four weeks of backpay in one lump sum sounds amazing - that would definitely help catch up on everything. It's reassuring to hear that budget cut layoffs are usually straightforward since that's exactly my situation. I'm trying to stay patient but it's hard when bills are piling up. Really hoping Monday comes and my employer just doesn't respond so it can process automatically. Your comment gives me a lot of hope that this will work out!

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I just went through this same situation a couple months ago and wanted to add my voice to everyone saying you WILL get your backpay! My claim was pending for 3 weeks while waiting on employer response, and I was so stressed about losing those weeks of benefits. But once it got approved, I received all 3 weeks as backpay within 4 business days via direct deposit. The most important thing (which everyone has already mentioned) is to keep submitting those payment requests every two weeks like clockwork. I actually put reminders in my phone calendar with alerts because I was paranoid about missing one. Also, since your layoff was due to budget cuts, that's typically a very straightforward approval - employers usually don't waste time contesting legitimate layoffs. One thing that helped my anxiety during the wait was checking the TWC website every few days to see if there were any updates to my claim status. Sometimes they'll post additional information or requests there before calling you. Hang in there - Monday should bring good news!

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Thanks Brian! It's so helpful to hear from someone who just went through this recently. The phone calendar reminder idea is brilliant - I'm definitely going to set that up right now so I don't accidentally miss a payment request date. It's reassuring that you got all 3 weeks as backpay so quickly once approved. I've been checking the TWC website obsessively but it still just says "pending" with no other details. Fingers crossed that Monday brings the resolution we're all hoping for! Really appreciate you taking the time to share your experience.

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Yes, you will definitely get backpay for those weeks once your claim is approved! I went through this exact same thing about 8 months ago - my claim was pending for almost 3 weeks while waiting on my former employer to respond, and I was so worried I'd lose those first few weeks of benefits. The good news is that TWC is required to pay you retroactively for all eligible weeks that you properly requested payment for during the pending period. When my claim finally got approved, I received a lump sum payment covering all 3 weeks within about 2-3 business days via direct deposit. Since your separation was due to position elimination/budget cuts, that's typically considered a "no fault" separation and is usually approved pretty quickly once the employer response period expires. Most employers don't bother contesting legitimate layoffs since there's no misconduct involved. Just keep submitting those biweekly payment requests religiously - even though it feels weird requesting payment for a "pending" claim, this is exactly what you're supposed to do. I'd also recommend setting calendar reminders for your payment request dates so you don't accidentally miss one. Missing even one request can complicate getting backpay for that period. Hang in there - Monday should hopefully bring the resolution you're waiting for!

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This is such a thorough and reassuring response, thank you Aidan! I'm definitely feeling more confident after reading everyone's experiences. The "no fault" separation classification makes a lot of sense for my situation - I hadn't thought about it that way before. I just set up those calendar reminders you suggested, and I'm going to keep doing everything by the book until this gets resolved. It's amazing how much better I feel knowing that so many people have been through this exact situation and gotten their backpay. Really appreciate you taking the time to share all those details!

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I'm going through the exact same situation right now! Filed my claim about 10 days ago after being laid off due to company downsizing, and it's been stuck on "pending" status ever since. I've been doing my payment requests through Tele-Serv like clockwork but was getting really worried that those weeks would just disappear into the void. Reading through everyone's experiences here has been such a relief - it sounds like the backpay system actually works as intended once claims get approved. I had no idea that TWC holds all those payments and releases them as a lump sum once everything processes. That's actually going to be really helpful for catching up on bills. The waiting is definitely the worst part, especially when money is getting tight. But it sounds like most people with straightforward layoffs like ours get approved pretty quickly once the employer response period expires. Thanks to everyone who shared their stories - this thread has been incredibly helpful for understanding what to expect!

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I'm in almost the exact same boat as you and the original poster! Filed about a week ago after my position was eliminated due to budget cuts, and I've been stressing about whether I'll get paid for these first couple weeks. This whole thread has been like a masterclass in how TWC backpay actually works - I had no clue they held everything and released it as a lump sum once approved. It's such a relief to hear from so many people who've been through this and actually got their money. The waiting really is brutal when you're watching your bank account get lower and lower. But sounds like we just need to stay patient and keep doing those payment requests religiously. Hopefully both our claims process smoothly once the employer response deadlines pass!

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I went through this exact same situation about 6 months ago and can definitely confirm you'll get your backpay! My claim was pending for almost 4 weeks due to some delay with my employer's response, and I was absolutely panicking about losing those weeks of benefits. The key thing is that TWC's system automatically holds all your requested payments until your claim is fully processed - they don't just disappear. Once my claim was finally approved, I got all 4 weeks worth of backpay deposited as one lump sum within 3 business days. It was actually a huge relief because I could catch up on rent and bills all at once. Since your separation was due to position elimination, that's considered involuntary and non-misconduct related, so it should be pretty straightforward once the employer response period expires on Monday. Most companies don't bother contesting legitimate layoffs. Just keep doing those payment requests every two weeks exactly on schedule - I set phone reminders because I was paranoid about missing one. The waiting period is definitely stressful, but you're doing everything right. Hang in there!

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Thank you so much Chloe! Four weeks of backpay as a lump sum sounds like exactly what I need right now to get caught up on everything. It's really reassuring to hear that the TWC system actually works the way it's supposed to - I was starting to worry that "pending" meant my weeks were just going to vanish. The phone reminder idea is great too, I'm definitely setting those up right now. It's amazing how much better this whole thread has made me feel about the situation. Knowing that so many people have been through this exact same thing and gotten their money gives me a lot of hope that Monday will bring good news!

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I'm in a very similar situation right now! Filed my claim about two weeks ago after being laid off (company restructuring), and it's been stuck on pending status this whole time. I've been religiously doing my payment requests through Tele-Serv but was getting really anxious about whether those weeks would just be lost forever. This thread has been incredibly reassuring - it's amazing to see so many people confirm that the backpay system actually works. I had no idea TWC holds all the payments and releases them as a lump sum once approved. That's going to be such a lifesaver for catching up on bills. The hardest part is definitely the waiting when money is getting tight, but hearing all these success stories gives me confidence that patience will pay off. Thanks everyone for sharing your experiences - this has been more helpful than anything I could find on the official TWC website!

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I'm so glad this thread has been helpful for you too! It's crazy how much anxiety the waiting period causes when you're already dealing with the stress of being laid off. I've been in the same boat - checking my TWC account obsessively hoping to see some kind of update beyond just "pending." The lump sum backpay thing was news to me too until reading all these responses. It actually makes sense from a processing standpoint, but I wish TWC was clearer about how it works on their website. Would save a lot of people from panicking like we have been! Since you're about two weeks in and I'm just hitting the end of my employer response period, hopefully we'll both see some movement soon. Keep doing those payment requests and try to stay patient (easier said than done, I know!). Fingers crossed both our claims process smoothly!

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I just went through this same exact situation about 3 months ago! My claim was pending for almost 3 weeks while waiting for my former employer to respond, and I was absolutely stressed about whether I'd get paid for those initial weeks. The good news is yes, you will definitely get backpay for all the weeks you properly requested payment for during the pending period. TWC holds those payments until your claim is approved, then releases everything as a lump sum. When mine finally got approved, I received all 3 weeks of backpay within 2 business days via direct deposit. Since your layoff was due to budget cuts/position elimination, that's typically considered a straightforward "no-fault" separation that employers rarely contest. Most claims like yours get auto-approved once the 14-day employer response period expires. The most critical thing is to keep submitting those payment requests every two weeks exactly on schedule, even while pending. I was paranoid about missing one so I set multiple phone alarms as reminders. Also, if you haven't already, make sure you have direct deposit set up - it makes getting your payments much faster once approved. The waiting period is definitely nerve-wracking when bills are piling up, but based on your timeline, you should hopefully see movement early next week. Hang in there - you're doing everything right!

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Thanks Aaron! Your timeline sounds almost identical to what I'm going through right now. It's such a relief to hear from someone who just went through this recently - 3 weeks of backpay in 2 business days sounds amazing. I do have direct deposit set up already, so that should help with the speed once everything gets approved. The "no-fault" separation explanation makes total sense for my situation. I keep telling myself that there's no reason my former employer would contest a straightforward budget cut layoff, but the anxiety still gets to me when I'm watching my bank account dwindle. I've already set up those phone alarms for my payment request dates after reading everyone's advice here - definitely don't want to mess that up! Hopefully Monday brings the good news we're all waiting for. This thread has been such a lifesaver for my peace of mind!

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I'm currently going through this exact same situation and found this thread at the perfect time! Filed my claim two weeks ago after my position was eliminated in a company-wide restructuring, and it's been stuck on "pending" status ever since. I've been doing my payment requests religiously but was getting really worried about those weeks just disappearing. Reading everyone's experiences here has been incredibly reassuring - I had no idea that TWC holds all the payments and releases them as a lump sum once approved. The fact that so many people have gotten their full backpay for legitimate layoffs gives me hope that everything will work out. The waiting is definitely brutal when you're already stressed about finances, but it sounds like most straightforward cases like ours (budget cuts, restructuring, etc.) get approved pretty quickly once the employer response period ends. I've got my next payment request date marked on my calendar and I'm trying to stay patient. Thanks to everyone who shared their stories - this has been way more helpful than the official TWC website!

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I'm also dealing with this right now! Filed about 10 days ago after being laid off due to company downsizing and have been so anxious about these pending weeks. This whole thread has been like finding gold - I had no clue how the backpay system actually worked and was imagining the worst case scenarios. It's such a relief to hear from so many people who've been through identical situations and actually got their money. The lump sum release makes so much more sense than what I was picturing in my head. I've been obsessively checking my TWC account hoping for updates, but sounds like we just need to be patient and keep doing those payment requests on schedule. Really hoping both our claims process smoothly once the employer response periods are up! The waiting game is tough but at least now I know what to expect. Thanks for posting - it's nice to know there are others going through the exact same timeline right now.

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I'm going through the exact same situation right now! Filed my claim about 8 days ago after being laid off due to company downsizing, and seeing "pending" status every time I check has been driving me crazy. I was so worried that those first couple weeks would just be lost money. This entire thread has been absolutely incredible - I had no idea how the TWC backpay system actually worked and was imagining all kinds of worst-case scenarios. Reading so many success stories from people who got their full backpay as lump sums once approved has given me so much peace of mind. Since my layoff was also due to legitimate business reasons (downsizing), it sounds like I'm in the same boat as most of you with straightforward approvals once the employer response period ends. I've already set up calendar reminders for my payment request dates after seeing everyone emphasize how critical it is to never miss one. The financial stress while waiting is definitely real, but knowing that so many people have been through this exact timeline and gotten their money makes the wait more bearable. Thanks to everyone who took the time to share their experiences - this has been way more helpful than anything I could find on the official TWC resources!

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I'm literally in the exact same boat as you! Filed about a week ago after my department got eliminated in budget cuts and have been checking my claim status obsessively. This thread has been such a lifesaver - I was starting to panic that those pending weeks were just gone forever. It's amazing how many people have been through this identical situation and actually got their backpay. The lump sum payment thing was totally news to me but makes so much sense from a processing standpoint. I've been doing my payment requests on schedule but was second-guessing whether it was even worth it while pending. Your timeline sounds almost exactly like mine, so hopefully we'll both see some movement soon! I just set up those calendar reminders too after seeing how many people emphasized not missing payment request dates. The waiting is definitely stressful when bills are piling up, but reading all these success stories gives me confidence that patience will pay off. Fingers crossed both our claims process smoothly once the employer response periods expire!

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I'm currently in almost the exact same situation! Filed my claim about 6 days ago after my position was eliminated due to budget cuts, and it's been stuck on "pending" status this whole time. I've been doing my payment requests through Tele-Serv like clockwork but was getting really anxious about whether those weeks would just vanish. This thread has been such a game-changer for my anxiety levels - I had absolutely no idea how the TWC backpay system actually worked and was imagining all sorts of nightmare scenarios. Reading so many detailed accounts from people who got their full backpay as lump sums once approved has been incredibly reassuring. Since my separation was also due to legitimate budget cuts with no misconduct involved, it sounds like I'm in the same category as most of you with straightforward approvals expected once the employer response period ends. I've already implemented the calendar reminder strategy after seeing how many people stressed the importance of never missing a payment request date. The financial pressure while waiting is definitely intense, especially when you're already dealing with the stress of unexpected job loss. But knowing that so many people have navigated this exact timeline successfully makes the uncertainty much more manageable. This community knowledge-sharing has been infinitely more helpful than anything I could find in the official TWC documentation - thank you all for taking the time to share your experiences!

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