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Andre Dupont

Will TWC backpay benefits after 6-week decision delay if I just started new job?

Hey everyone, I'm in a weird situation with my TWC claim. I filed for unemployment about 6 weeks ago after being laid off from my warehouse position. My claim has been stuck in the 'pending' status this whole time with no updates or explanation. I've called dozens of times but couldn't get through to anyone who could help me. Here's my issue - I just started orientation at a new job today (thank goodness). But I'm wondering if TWC will still pay me benefits for all those weeks I was unemployed and actively looking for work? That's a month and a half of benefits I really need to catch up on bills. Does anyone know if they'll backpay me once they finally make a decision on my claim, even though I'm employed now? I documented all my work searches during those weeks.

Zoe Papadakis

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same thing happened to my cousin last month. dont worry, they'll backpay you for the weeks you were eligable before you started working. just make sure u keep doing your payment requests for those weeks even though ur working now

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Andre Dupont

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Really? Even though I'm working now, I should still request payment for those past weeks? I didn't know if that was allowed since I have a job now.

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ThunderBolt7

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Yes, you're entitled to back payments for the weeks you were unemployed and meeting all eligibility requirements (actively seeking work, able and available, etc.) - regardless of your current employment status. Here's what you need to do: 1. Continue requesting payments for ALL weeks you were unemployed, even though you're working now 2. When you request payment, accurately report when you started working and how much you earned 3. Make sure your work search activities are properly documented for each week TWC will pay you for any eligible weeks before your start date, minus any applicable waiting period. The fact that your claim was delayed due to TWC processing doesn't disqualify you from receiving those benefits.

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Andre Dupont

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Thank you so much for explaining this! I was worried I'd lose all those benefits just because TWC was slow processing my claim. I'll make sure to request payments for those weeks and report my new job correctly.

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Jamal Edwards

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DONT GET YOUR HOPES UP!!! TWC is a DISASTER with backpay!!! I waited 8 weeks for my determination last year and when they FINALLY approved me, they only paid me for 4 weeks claiming I "didn't properly request payment" for the others even though I DID!!! I had to file an appeal and it took ANOTHER 6 weeks to get resolved!!! The system is BROKEN!!!

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Andre Dupont

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Oh no, that sounds awful! Did you eventually get all your backpay? I'm worried because I'm not sure if I did all the payment requests correctly during those weeks.

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Mei Chen

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congrats on the new job! what kind of work did u find?

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Andre Dupont

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Thanks! I got a position at a shipping facility. Pay isn't amazing but better than nothing. Still hoping to get those unemployment weeks paid though to catch up on bills.

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I was in this EXACT situation in January. Filed in November, got stuck in review, started a new job in January while still waiting. HERE'S WHAT I DID: 1) I used Claimyr (claimyr.com) to actually get through to TWC after weeks of busy signals. They have a video that shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh 2) Once I got through, the agent confirmed I was eligible for all those weeks I was unemployed BEFORE starting my new job 3) I had to specifically request payment for each of those weeks (even retrospectively) and provide my work search contacts 4) I received payment for all eligible weeks about 10 days later Don't give up on those weeks you're owed just because your claim was delayed!

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Andre Dupont

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Thank you for sharing your experience! I've never heard of Claimyr before but I'm desperate to talk to someone at TWC. I'll check out that video. Good to know that you actually got your backpay - gives me hope!

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Amara Okonkwo

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just FYI they always ask when u first started wrking during payment request process. u gotta be 100% honest about ur start date or they can hit u with overpayment later. they check with employers.

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Andre Dupont

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Good point! I'll definitely be honest about when I started. The last thing I need is to deal with an overpayment situation later.

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To answer your specific question: Yes, TWC will provide benefits for the weeks you were unemployed before starting your new job, assuming your claim is approved and you met all eligibility requirements during those weeks. This is called "back dating" a claim. However, there are some important technical details: 1. You must have completed payment requests for each of those weeks, even if your claim was pending. If you didn't, you may need to request a backdated payment request opportunity. 2. You must have completed and documented at least 3 work search activities for each week you're claiming. 3. You need to accurately report your start date and any earnings during your payment requests. 4. The first week of any unemployment claim is a "waiting week" that doesn't get paid until after you've received 3 weeks of benefits and returned to full-time work. When you start working, you'll report this during your payment request process. This doesn't automatically disqualify you from receiving benefits for weeks before your employment began.

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Andre Dupont

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This is incredibly helpful information, thank you! I'm realizing I may have missed submitting some payment requests because I was confused about how the system worked. Is there a way to request those backdated payment opportunities you mentioned?

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Yes, you can request backdated payment request opportunities. Call TWC's Tele-Center at 800-939-6631 and explain your situation. Tell them you need to request payment for weeks you missed due to confusion about the process while your claim was pending. Alternatively, you can use the online TWC Chat feature or send a message through your online portal. However, phone contact tends to be most effective for resolving these issues. Just be prepared for long wait times. When speaking with a representative, be sure to have: 1. Your claim information ready 2. The specific weeks you need to request payment for 3. Documentation of your work search activities for those weeks The representative can then generate backdated payment request opportunities that will appear in your online portal or be available via Tele-Serv.

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Andre Dupont

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I really appreciate this detailed advice. I'll try calling tomorrow and see if I can get through. I do have all my work search activities documented so that should help. Thanks again!

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Trust me, calling that 800 number is USELESS unless you want to waste hours of your life! After 45 calls in one day, I finally used Claimyr and got through in about 20 minutes. Best decision I made during this whole unemployment nightmare. The agent was able to help me with backdating all my payment requests for weeks I'd missed.

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Mei Chen

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did that claimyr thing actually work? i'm skeptical of anything that claims to get u through to twc lol

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@user8 Yeah, it actually did work. I was super skeptical too but I was desperate after trying for weeks. They don't talk to TWC for you or anything - they just get your phone into the queue and call you when it's about to connect. Saved me from having to redial 100 times.

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ThunderBolt7

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One thing to keep in mind: when TWC finally processes your claim, you might receive all the back payments in one lump sum. This could potentially affect your tax situation for 2025, so you might want to set aside some of it for taxes next year. The standard withholding is often not enough, especially for lump sum payments covering multiple weeks.

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Andre Dupont

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That's a really good point about taxes that I hadn't considered. If I do get a lump sum, I'll definitely set some aside for taxes. Thanks for the heads up!

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Alana Willis

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I went through something similar earlier this year! TWC will absolutely backpay you for those weeks you were legitimately unemployed, even though you're working now. The key is making sure you complete payment requests for ALL those weeks - don't skip any just because your claim was pending. A few tips from my experience: - Keep detailed records of your work search activities for each week (sounds like you already did this, which is great!) - When you do your payment requests, be completely accurate about your new job start date - If you missed any payment request weeks due to confusion, you can request backdated opportunities through TWC The whole process was frustrating for me too, but I eventually got every penny I was owed for the weeks I was unemployed. Don't give up - you earned those benefits during the time you were out of work and actively searching!

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Jasmine Quinn

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This is so reassuring to hear from someone who actually went through it! I was getting really worried that I'd lose out on those benefits just because TWC took forever to process my claim. It sounds like keeping good records of work searches was the right move. Did you have any issues with the backdated payment requests, or did they approve them pretty easily once you got through to someone?

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Yuki Tanaka

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I'm dealing with a very similar situation right now! Filed my claim 5 weeks ago and it's still pending with no updates. Just got a job offer yesterday and wondering the same thing about backpay. Reading through all these responses is really helpful - sounds like the key is to keep doing payment requests for those unemployment weeks even after starting work, and being totally honest about start dates. Has anyone had success with the TWC online chat feature mentioned earlier, or is calling really the only way to get through? I'm dreading spending hours on hold but if that's what it takes to get those weeks sorted out... @Andre Dupont - congrats on the new job! Hope you get all your backpay sorted out soon.

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Paolo Marino

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@Yuki Tanaka Thanks for the congrats! From what I ve'read in this thread, it sounds like calling is still the most reliable way to get through, though the wait times are brutal. A few people mentioned Claimyr as a way to avoid the constant redialing, which might be worth looking into. The online chat seems hit or miss from what others have said. Good luck with your situation - sounds like we re'both in the same boat! At least now I know I should keep doing those payment requests for the weeks I was unemployed. Hopefully TWC gets their act together soon for both of us!

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