Texas Unemployment

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  • Connect you to a human agent at the TWC
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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UPDATE: My check finally arrived today! It was postmarked January 2nd, so it's been sitting in USPS limbo for over 2 weeks. Thanks everyone for your help - I'm definitely setting up direct deposit for my next payment request so I don't have to stress about this again.

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Glad it finally showed up! Definitely go with direct deposit - it's so much faster. And remember to keep doing your work search activities while you wait for payments!

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Perfect timing! Really happy it worked out for you. Direct deposit is definitely the way to go - I've never had an issue with timing since switching.

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So glad you got your check! This is exactly why I always tell people to be patient with TWC mail during the holidays - USPS gets absolutely slammed and things sit in sorting facilities forever. Two weeks in postal limbo is actually pretty typical for January. Direct deposit is definitely the smart move going forward - you'll get your payments in 2-3 days instead of potentially weeks. Just make sure your bank account info is correct when you set it up!

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This is such good advice! I'm actually dealing with a similar situation right now - been waiting almost 3 weeks for my first check. Reading through this whole thread has been super helpful. @PaulineW do you know if there's a way to check if your bank account info is correct before switching to direct deposit? I want to make sure I don't mess anything up when I make the change.

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one more thing - check with ur county veterans service office. they sometimes have emergency funds 4 vets in ur exact situation. helped my buddy last year when he was in between benefits

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Thanks for the tip! Will definitely reach out to them tomorrow. At this point I'm looking into every possible option.

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Hey Ravi, I'm really sorry you're going through this tough situation. As a fellow veteran who went through a similar experience, I wanted to mention a couple of additional resources that might help bridge the gap while you're waiting for your VA disability claim: 1. Check if your state has a State Veterans Home program - some offer temporary housing assistance for veterans in financial distress 2. Look into Operation Homefront if your injuries are service-connected - they provide emergency financial assistance specifically for military families 3. The American Legion and VFW often have emergency relief funds that can help with rent, utilities, and medical bills Also, when you file your SSDI claim, make sure to request expedited processing due to your military service and current financial hardship. The combination of being a veteran + medical retirement + financial emergency can sometimes speed things up. Don't give up - the system is frustrating but there are people and organizations out there specifically designed to help veterans in your exact situation. You served our country and deserve support during this difficult transition.

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Thank you so much Faith, this is incredibly helpful! I hadn't heard of Operation Homefront or the State Veterans Home program. I'll look into both of those tomorrow along with reaching out to the American Legion chapter here. It's really reassuring to hear from someone who's been through this process - sometimes it feels like I'm navigating this completely alone. I really appreciate you taking the time to share these resources.

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So glad to hear your claim finally moved forward! I'm in a similar boat - been under review for 3 weeks now and getting more anxious each day. Did the rep give you any reference number or case number when she said she'd expedite it? I talked to someone yesterday who said they'd "look into it" but didn't give me any specifics, so I'm wondering if that's the same thing as an expedite request. Also, just wanted to mention for others reading this - I found out you can check your claim status online 24/7 instead of calling constantly. Sometimes the status updates before the reps even know about it. Really hoping mine follows the same path as yours did!

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The rep didn't give me a specific reference number when she said she'd expedite it, just told me it was "flagged for priority review" and to check back in a few days. That sounds similar to what you were told with "look into it" - might be the same thing just different wording. You're absolutely right about checking online frequently! I was obsessively refreshing my account page multiple times a day (probably not healthy but I couldn't help it). The status change happened overnight between Wednesday and Thursday morning, so definitely keep checking. 3 weeks is still within the realm of normal according to what others have shared here, though I know it doesn't feel normal when you're living it. Fingers crossed yours moves soon!

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Wow, what a rollercoaster this thread has been! I've been following unemployment discussions for a while but this is my first time posting. @QuantumQuester, I'm so relieved to see your claim finally got processed! Your story really highlights how broken the TWC system can be - 5 weeks is just unacceptable when people are facing eviction and can't pay basic bills. For anyone else still waiting, I wanted to share that my local workforce office actually has a "claim specialist" who can sometimes help with stuck claims. Not all offices have this, but it's worth calling your nearest location and asking. They can't process claims directly, but they have better access to the TWC system than the regular phone reps and can sometimes spot issues that are causing delays. Also, I've heard good things about that Claimyr service @Mei Chen mentioned - my neighbor used it last month and said it was worth the fee just to avoid the endless busy signals. The stress of not being able to even talk to a human while your bills pile up is almost worse than the actual waiting sometimes. Thanks to everyone sharing resources like the state rep contact and 211 - this community really looks out for each other!

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I went through something similar earlier this year! TWC will absolutely backpay you for those weeks you were legitimately unemployed, even though you're working now. The key is making sure you complete payment requests for ALL those weeks - don't skip any just because your claim was pending. A few tips from my experience: - Keep detailed records of your work search activities for each week (sounds like you already did this, which is great!) - When you do your payment requests, be completely accurate about your new job start date - If you missed any payment request weeks due to confusion, you can request backdated opportunities through TWC The whole process was frustrating for me too, but I eventually got every penny I was owed for the weeks I was unemployed. Don't give up - you earned those benefits during the time you were out of work and actively searching!

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This is so reassuring to hear from someone who actually went through it! I was getting really worried that I'd lose out on those benefits just because TWC took forever to process my claim. It sounds like keeping good records of work searches was the right move. Did you have any issues with the backdated payment requests, or did they approve them pretty easily once you got through to someone?

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I'm dealing with a very similar situation right now! Filed my claim 5 weeks ago and it's still pending with no updates. Just got a job offer yesterday and wondering the same thing about backpay. Reading through all these responses is really helpful - sounds like the key is to keep doing payment requests for those unemployment weeks even after starting work, and being totally honest about start dates. Has anyone had success with the TWC online chat feature mentioned earlier, or is calling really the only way to get through? I'm dreading spending hours on hold but if that's what it takes to get those weeks sorted out... @Andre Dupont - congrats on the new job! Hope you get all your backpay sorted out soon.

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@Yuki Tanaka Thanks for the congrats! From what I ve'read in this thread, it sounds like calling is still the most reliable way to get through, though the wait times are brutal. A few people mentioned Claimyr as a way to avoid the constant redialing, which might be worth looking into. The online chat seems hit or miss from what others have said. Good luck with your situation - sounds like we re'both in the same boat! At least now I know I should keep doing those payment requests for the weeks I was unemployed. Hopefully TWC gets their act together soon for both of us!

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Update: I was finally able to get through to TWC this morning after using Claimyr! The agent I spoke with was actually really helpful and said they've expedited my case because I had all the documentation ready (police report, FTC report). She said it would still take 7-10 business days to complete their investigation, but at least now I have a case number and a direct extension to call back if needed. Thanks everyone for your suggestions! Will update again when it's resolved.

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Great news! Having a direct case number and contact is huge. Make sure to document the name of the agent you spoke with as well. Glad to hear things are moving in the right direction.

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lemme know if they actually fix it in 7-10 days. my bet is it'll be more like a month lol

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Just wanted to share my experience since I went through this exact same thing about 6 months ago. The identity theft form submission was just the first step - they also required me to fax additional documents including a notarized affidavit and copies of my driver's license front and back. The fax number should be in the confirmation email you received after submitting the form. Without those extra docs, my case sat in limbo for weeks. Also, if you haven't already, try calling the fraud hotline directly at 800-252-3642 instead of the main TWC number - sometimes it's less busy. Hang in there, it's incredibly frustrating but they do eventually get it sorted out!

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