Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Final update: After following the advice here about requesting a Tier 2 specialist and an adjudication escalation, I received my determination letter today! My claim was approved and they're releasing 8 weeks of back payments. For anyone else stuck in this situation, the combination of calling early (7:01am), asking specifically for a Tier 2 specialist, and requesting an "adjudication escalation" with a confirmation number was what finally worked. Thank you all for your help - this forum literally saved me from eviction.
Excellent news! Make sure you continue submitting your payment requests on your assigned filing days even after receiving this initial payment. Also, double-check that your payment method (direct deposit or debit card) is set up correctly in the system to avoid further delays.
CONGRATS!!! So happy for you! TWC should make this info public instead of making us struggle and stress for MONTHS!!!
I'm dealing with a similar situation right now - my claim has been stuck for 6 weeks and I'm getting the same runaround from TWC. Reading through all these responses gives me hope that there are actually specific steps I can take. I'm going to try the Tier 2 specialist approach tomorrow morning at 7:01am and request an adjudication escalation. It's frustrating that we have to navigate this system like detectives just to get basic information about our own claims. Has anyone had success with contacting their state representative's office? I'm wondering if that's worth trying if the escalation doesn't work.
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I just remembered something I learned from my tax preparer last year - if you happen to receive unemployment in two different states (like if you moved mid-year), you'll get separate 1099-Gs from each state's unemployment office. Just mentioning in case anyone had benefits from another state before Texas.
Good to know! I was only on Texas unemployment, but that's helpful info for others reading this thread. I'm learning so much about this process - thanks again to everyone for all the tips!
Just wanted to add one more thing that might help - if you're planning to file your taxes early (like in February), definitely check your TWC online account first rather than waiting for the mail. I've found that the electronic version is usually available a few days before the physical form gets mailed out. Also, if you're using tax software like TurboTax or H&R Block, they have a specific section for unemployment income where you'll enter the amounts from your 1099-G. Don't forget that unemployment benefits are taxable at both federal and state levels in Texas!
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Zara Mirza
I just wanted to update everyone! I went to the TWC office this morning with all my documents as suggested. There was about an hour wait, but the staff member was able to verify my identity and unlock my account on the spot! She said they've been overwhelmed with these lockout issues since they implemented stricter security measures in January. For anyone facing the same problem - YES, definitely go to the office! Just make sure it's a main Workforce Solutions center, not a satellite location. Thanks to everyone who helped me figure this out!
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Anastasia Kozlov
•Great news! Glad you got it resolved in time for your payment request. This is why in-person visits are still so important for these systems.
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Diego Chavez
•Lucky you! My local office was totally useless. Guess it really depends on which one you go to and who you talk to. The whole system is still broken!
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Javier Garcia
As someone who's been through this exact situation twice, I can confirm that visiting the office is absolutely worth it! I had the same lockout issue about 6 months ago and the phone support was completely useless. Drove to my local Workforce Solutions office and they had me unlocked within 15 minutes after verifying my identity. The key is to bring your driver's license, Social Security card, and any TWC correspondence you have. Also, try to go early in the morning right when they open - the wait times are much shorter then. Don't waste any more time with that phone number, just go in person before your payment deadline!
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