Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U
I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imho.
I tried Claimyr too, and I was pleasantly surprised. It's unfortunate that we have to resort to third-party services, but when you're desperate, anything that works is worth a shot.
This is such a mess! I've been dealing with TWC for weeks now and it's like they don't want to help anyone. The fact that people are having to pay $20 just to talk to someone shows how broken this system really is. I'm going to try the fax method someone mentioned - if TWC wants to live in the stone age, I guess we have to meet them there! Has anyone had luck with visiting the local offices in person? I'm thinking of taking a day off work just to camp out there until someone helps me.
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UPDATE: I wanted to let everyone know what ended up working. I found the dropdown for "Other state-issued ID" and entered my Oklahoma license. Submitted the claim and got an email confirmation right away. The TWC status page shows my claim is now pending with a message saying it's being processed as an interstate claim. Thank you all for the help!
Great to hear! Just be aware that interstate claims do take longer to process - typically 21-30 days instead of the usual 14-21 days. Make sure you continue to request payment on your regular schedule even if your claim is still pending. Your first payment request would be due 2 weeks after your initial claim filing date.
Thanks for the heads up about the timeline. And yes, I've already marked my calendar for the payment request date. Fingers crossed it all goes smoothly from here!
This thread is so helpful! I'm dealing with a similar situation but in reverse - I live in Texas and worked in New Mexico. The TWC system kept rejecting my NM employer information. After reading through all these responses, I realized I need to look more carefully for the interstate options. Question though - has anyone had issues with TWC not recognizing out-of-state employers in their system? My company shows up when I search but then gives an error when I try to select it.
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My disaster benefits werent even enough to cover my bills so maybe regular ui will be better?? Idk. This whole unemployment system is SO COMPLICATED. Why cant they just make it simple?? Good luck with everything!!
Regular UI can be higher than DUA for many people since it's based on your actual earnings. DUA has more standardized payment amounts. But you're right - the system is ridiculously complicated and not user-friendly at all!
I'm in a similar situation and this thread has been super helpful! Just wanted to add that when I called TWC yesterday, they told me to make sure I have my last day of work documented clearly - apparently they need to know the exact date you went from "temporary disaster-related work loss" to "permanent layoff" for their records. The agent also mentioned that if you worked any hours during your DUA period (like cleanup work or temporary shifts), you need to report those too when filing your regular UI claim. It can affect your base period calculation. Also heads up - they're apparently pretty backed up right now with Beryl-related claims so expect longer processing times than usual. Stay strong everyone, we'll get through this!
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The whole system is broken af. They need to hire more bilingual staff and fix their janky website. We're all just stuck in this hellscape together 😭
Preach! 🙌 It's like they're trying to make it as difficult as possible
fr fr. its a clown show 🤡
Sophia Carter
While looking for an attorney is certainly your right, I'd still recommend trying to resolve this on your own first. The appeal process for TWC cases is designed to be navigated without legal representation. The hearing officer will ask questions to get the facts and make a decision based on Texas law. Before hiring an attorney, consider: 1. Carefully reading your determination letter to understand exactly why you were denied 2. Gathering all documentation that proves your position was eliminated (emails, termination letter, severance agreement, etc.) 3. Making a list of witnesses who can testify that your job was eliminated 4. Practicing your explanation of why you believe the determination is incorrect If you still want an attorney after preparing these items, you'll be in a better position to evaluate whether they're knowledgeable about your specific situation.
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Aaron Boston
•I appreciate the detailed advice. You're right that I should get all my documentation in order regardless of whether I hire an attorney. The determination letter specifically says my employer claimed I violated company policy, which is completely false - it was definitely a position elimination. I have the reduction-in-force paperwork to prove it. Maybe I'll try preparing my own case while simultaneously looking into the attorney recommendations.
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Yuki Ito
I'm also in the DFW area and went through a TWC appeal a couple years ago. While I didn't use the specific attorney mentioned by Brandon, I did find that having legal representation made a huge difference in my case. The employer's HR department brought their own legal counsel to the hearing, so I was really glad I wasn't going in alone. A few things that helped me during my search: - Ask potential attorneys about their specific experience with "misconduct" vs "job elimination" cases like yours - Find out if they'll attend the hearing with you or just prep you beforehand - Get clarity on what documents they'll help you gather vs what you need to provide Also, make sure to file your appeal within the 14-day deadline if you haven't already! The timeframe is strict. Good luck with your case - sounds like you have solid documentation to prove it was a RIF and not misconduct.
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