TWC hearing notice from school district claiming I quit - need help proving I didn't resign
So frustrated right now! I worked as a cafeteria supervisor at a local school district until we shut down for COVID in March 2025. I received unemployment from April through October while schools were closed or partially operating. Now, almost 7 months later, I just got a notice about an upcoming TWC hearing because the district is claiming I "voluntarily quit" my position in August! I NEVER submitted any resignation letter and was only following the TWC instructions about continuing to request payments. My work search requirements were even waived during that period because of the pandemic situation with schools. The hearing is scheduled for next week and I'm panicking. They're trying to make me pay back over $4,500 in benefits! Has anyone dealt with a school district disputing unemployment like this? What documentation should I bring to prove I didn't quit? Should I have emails or texts from that time period? I seriously want to cry right now. I feel like they're targeting school support staff to save money. Will absolutely NEVER work for this district again after this!
20 comments
Layla Sanders
I went through something similar with a school district last year. For your hearing, you should bring: 1. Any communications from the district about school closures/reopening 2. Your TWC payment request history showing continuous claims 3. Any emails or texts showing you expected to return when schools fully reopened 4. TWC notices that show your work search was waived during that period 5. Lack of a resignation letter (they should have this on file if you actually quit) The key is proving you were following TWC guidance and never formally resigned. School districts sometimes do this because they have different rules for unemployment reimbursement than private employers. Stay calm during the hearing and stick to the facts about following official guidance.
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Anna Stewart
•Thank you so much for this detailed list! I do have emails about the school closures and some texts with my supervisor about the uncertain reopening schedule. I'm pretty sure I have all my TWC notices saved somewhere... do you think I need to bring every single payment request confirmation or just a few to show the pattern?
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Morgan Washington
omg schools are THE WORST about this!!! my cousin went thru the same thing with her district. they told her to file for unemployment then tried to say she abandoned her job when she wasnt even allowed in the building!!!
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Kaylee Cook
•This is exactly what's happening all over Texas right now. School districts are self-insured for unemployment, which means THEY have to pay back TWC directly for all benefits paid to their employees. So now they're trying to retroactively claim people quit to avoid paying. It's a disgusting cost-saving tactic that targets the lowest-paid workers like cafeteria staff, bus drivers, and custodians. The whole system is rigged against working people!
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Oliver Alexander
School employee unemployment cases are actually handled differently than regular employment. Since you were a cafeteria worker (not a teacher), you should be eligible for benefits during school closures IF you weren't given reasonable assurance of continued employment. For your hearing, focus on these points: 1. You never submitted a resignation (burden of proof is on them to show you did) 2. You followed all TWC instructions for claiming benefits 3. You were available to return when regular operations resumed 4. You had no "reasonable assurance" of employment during closure periods TWC often rules in favor of the claimant in these cases when the employer can't produce a resignation letter or other evidence you actually quit. Make sure to speak clearly, avoid emotional statements about the district, and stick to factual information about your employment status.
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Anna Stewart
•Thank you for explaining this! I definitely never got any "reasonable assurance" in writing during the closure. The principal just kept saying "we'll let you know when we figure things out" but never gave specific return dates until much later. I'll try to stay calm and factual at the hearing but it's hard when I feel so betrayed by them.
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Lara Woods
i had this EXACT same thing with my district!!! they said i quit in July but i was just waiting for them to call me back! hearing was super stressful but i won because they couldnt show any proof i resigned. just be prepared for them to have HR people there with lots of paperwork trying to make you look bad. good luck!!!
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Adrian Hughes
I helped several school employees with similar cases when I volunteered at a worker's rights clinic. Here's what you need to know: 1. Under Texas unemployment law, school employees can receive benefits during closure periods if they weren't provided reasonable assurance of returning to work. 2. The burden of proof is on the employer to show you voluntarily quit - not on you to prove you didn't. 3. Hearing officers often look for specific evidence like a resignation letter, email, or documented phone call where you stated your intention to quit. 4. Your continuing to file payment requests with TWC supports your case that you considered yourself still employed but temporarily not working. Prepare a simple timeline of events: when school closed, communications you had about returning, and when you filed for benefits. Stay factual and avoid expressing anger toward the district during the hearing. If you're having trouble reaching TWC to ask questions before your hearing, you might want to try Claimyr (claimyr.com). They helped me get through to TWC quickly when I needed to prepare for my hearing. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh
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Anna Stewart
•Thank you for the detailed information! Creating a timeline is a great idea - I'll start working on that tonight. I've been trying to call TWC with questions about the hearing process but of course can't get through. I'll check out that Claimyr service you mentioned because I really need to talk to someone before next week.
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Molly Chambers
My sister works at a school district in HR and she says they do this ALL THE TIME. They wait until months later hoping people won't have kept their documentation or remember exactly what happened. Then they claim the employee resigned so they don't have to pay unemployment costs. Make sure you go to that hearing even if you're nervous!
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Anna Stewart
•That's exactly what it feels like they're doing! Waiting until I might have forgotten details or lost documentation. I definitely plan to attend the hearing - no way I'm letting them get away with this or paying back $4,500 I received legitimately!
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Kaylee Cook
The ENTIRE unemployment system is designed to favor employers over workers! I fought my old district for 6 months over a similar issue and eventually won, but it was a nightmare. They had THREE lawyers at my hearing while I was by myself trying to defend my case. The system is RIGGED and they know most people will just give up rather than fight!
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Morgan Washington
•omg thats terrifying!! did you have a lawyer or did you do it yourself?? im scared for the OP now
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Kaylee Cook
•Did it myself because I couldn't afford a lawyer, but I spent WEEKS researching and preparing. Ultimately won because they couldn't produce a single document showing I had resigned - because I NEVER DID! The hearing officer saw through their lies. BUT it was the most stressful experience of my life and took an enormous toll on my mental health.
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Layla Sanders
Just wanted to add - make sure you're using the Texas Workforce Commission's appeal portal to upload any documentation before your hearing. You can submit evidence through their online system, and this creates an official record that the hearing officer will review. Also, if you're not comfortable speaking at the hearing alone, you can have a friend or family member join as a "navigator" (not as legal representation, but as support). Just make sure to notify TWC ahead of time if you're bringing someone. And document EVERYTHING from now until the hearing - any communications with the district, any conversations with TWC, etc. Keep detailed notes with dates and times.
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Anna Stewart
•I didn't know about the appeal portal for uploading documents - thank you! I'll start scanning everything tonight. And I love the idea of bringing someone as support. My sister is really good at staying calm in stressful situations, so maybe she could come with me. I'll definitely call TWC to ask about that (if I can ever get through).
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Adrian Hughes
Just checking in - were you able to reach TWC to ask your questions before the hearing? If you're still having trouble getting through, seriously consider using Claimyr. I was skeptical at first, but it saved me hours of frustration when I was preparing for my hearing. I was able to ask specific questions about the documentation I needed and the hearing process, which helped me feel much more prepared.
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Anna Stewart
•I tried Claimyr yesterday and it actually worked! Got through to TWC in about 15 minutes instead of spending hours redialing. The agent went through the whole hearing process with me and confirmed that the burden of proof is on the school district to show I resigned. She also said I should bring any communications showing I was waiting to be called back to work. Feeling a bit more confident now, though still nervous about the whole thing.
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Oliver Alexander
One last piece of advice for your hearing - be very careful what you say about your availability for work during that period. The school might try to trip you up by asking if you were "ready and available" to return to work at any point. The correct answer is "Yes, I was available to return when the school reopened for normal operations and I was called back." Don't fall into the trap of saying you wouldn't have returned under certain conditions (unless you had legitimate health concerns that are protected). Remember that to qualify for unemployment, you needed to be ready and available for suitable work. Good luck with your hearing! Please let us know how it goes - your experience could help others in the same situation.
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Anna Stewart
•That's really helpful advice - thank you! I'll be careful about how I phrase my availability. The truth is I WAS ready to return whenever they called me back to work - they just never did until much later, and then suddenly claimed I had quit months earlier. I'll definitely update after the hearing next week. Feeling more prepared now thanks to everyone's advice!
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