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Who to notify when starting a job - TWC or Workforce Commission or both?

Just got a job offer (finally!) after 4 months on unemployment. Starting next Monday! Do I need to report this to TWC, Workforce Solutions, or both? The TWC website is super confusing about this. My friend said I just stop requesting payments, but someone else told me I have to formally notify them or they'll keep paying me and then I'll owe money back. I don't want to mess this up and get hit with an overpayment later! Also, do I report on my start date or my first payday? Thanks for any help!

Luis Johnson

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Congrats on the job! You need to report to TWC only - Workforce Solutions and TWC are connected but separate entities. When you start working, you report your earnings on your next payment request. Even if you're working full-time, submit that final request and report ALL hours worked even if you haven't been paid yet. After that, stop requesting payments. Make sure to report based on when you WORKED, not when you get paid. So if you start Monday and your payment request is due Wednesday, you'd report 2-3 days of work depending on your schedule.

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Thank you! So I just keep requesting normally but report my hours when I file? I was so confused because I thought I needed to call someone to formally close my claim.

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Ellie Kim

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u just stop requesting payment thats all i did and was fine

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Fiona Sand

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This is dangerously incorrect advice. You MUST report your work and earnings on your next scheduled payment request after starting work. If you just stop requesting without reporting your work activity, TWC could potentially reactivate your claim later and you'd face an overpayment situation.

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Mohammad Khaled

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OMG I learned this the hard way!!! I just stopped requesting payments when I got my job but didn't actually tell TWC I was working. SIX MONTHS LATER they sent me a letter saying I owed $2700 back because apparently they "auto-processed" some payments I never even received!!! Had to go through a whole appeal process. DEFINITELY submit that last payment request and check the box that says you're working!

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Oh no that's exactly what I'm afraid of! I definitely don't want to end up owing money. I'll make sure to submit that last request with my work hours reported.

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Alina Rosenthal

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The entire system is designed to trip people up and create overpayments!!! I had a similar issue - reported my work but they STILL paid me for 2 weeks after I reported. Then came back MONTHS later demanding money. The TWC phone system is completely useless for fixing these problems - busy signals for WEEKS. I finally got through using Claimyr (claimyr.com) to reach an actual human who fixed my account. You can see their demo video here: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Worth it to avoid the overpayment headache! Just make sure you report your work properly on your next scheduled payment request and keep documentation of EVERYTHING.

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Finnegan Gunn

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Does that service actually work? I've been trying to get through to TWC for days about my payment being delayed.

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Alina Rosenthal

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Yes, it got me through in about 15 minutes after I'd been trying for days. Just make sure you have your TWC info ready when they connect you.

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Miguel Harvey

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I went through this last month! Here's exactly what you need to do: 1) Keep your regularly scheduled payment request date 2) When you request payment, answer "Yes" to the question about working 3) Report ALL hours worked, even if not paid yet 4) If you worked full-time (32+ hours/week), you'll be considered employed 5) Your benefits will be reduced based on your earnings for that period 6) After submitting that request, your claim stays open for a year, but you stop requesting TWC and Workforce Solutions are technically different organizations. TWC handles your benefits, while Workforce Solutions helps with job search. You only need to notify TWC through the payment request system. Best part: if the new job doesn't work out within your benefit year, you can just start requesting payments again without filing a whole new claim!

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This is so helpful! I didn't realize my claim stays open for a year. That's good to know in case there's a probation period issue with the new job.

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Finnegan Gunn

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What if we miss the last payment request? My husband got a job but we forgot to do his final request and it's been 2 weeks now. Can we still report it or is it too late?

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Miguel Harvey

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You should still report it ASAP. Call TWC and explain the situation. If you miss a payment request date, you usually have 14 days to request payment for that period. Beyond that, you'll need to speak with a representative to explain why you missed the request (getting a job is a valid reason). Better to handle it now than risk an overpayment situation later.

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Fiona Sand

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Let me provide some additional information that might be helpful. TWC and Texas Workforce Commission are actually the same entity - TWC stands for Texas Workforce Commission. What might be confusing you is the difference between TWC and Workforce Solutions offices (the local workforce development boards). The correct procedure is: 1. Continue filing your bi-weekly payment requests until you start working 2. On your next scheduled payment request after starting work, report your work activity and earnings 3. If you work full-time (32+ hours/week) or earn more than your weekly benefit amount, you'll receive no benefits for that week 4. After reporting your work, you may stop filing payment requests Your claim remains active for the benefit year (usually 12 months from when you first applied), so if you need to resume benefits due to job loss, you can simply start requesting payments again rather than filing a new claim. One important note: If you work part-time, you may still be eligible for partial benefits if you earn less than your weekly benefit amount. In that case, you would continue requesting payments and reporting your earnings.

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Thank you for clarifying! I didn't realize TWC and Texas Workforce Commission were the same thing. I've been so confused by all the different websites and offices. This makes much more sense now.

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Finnegan Gunn

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when i got a job i just stopped requesting becuz its too much hassle honestly nobody ever botherd me about it

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Fiona Sand

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While you may not have experienced consequences, this approach puts others at risk of overpayments. TWC can and does audit claims, sometimes months or even years later. The proper procedure is to report work on your final payment request to officially notify them of your employment status.

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