Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update: I finally got through to TWC this morning! The agent confirmed that DUA benefits from the May disaster are indeed ending on November 16th for everyone. However, she reviewed my case and said I might qualify for regular unemployment now because I had enough wages in my base period from before the disaster. She helped me start a new application for regular UI. Just wanted to update everyone in case you're in the same boat!
That's great news! Glad you got some clarity and potentially more help. Did you end up using Claimyr to get through or did you manage with the regular line?
I used Claimyr after trying the regular line for two days with no luck. Got connected to a TWC agent in about 15 minutes! So worth it. Now I just need to wait for my new determination letter to see if I qualify for regular UI.
thx for the update! gonna try to call tomorrow about my claim too. hope u get approved for regular benefits
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One other important thing to remember is that if your determination letter approves your claim, your employer still has the right to appeal that decision. They have the same 14-day appeal window that you would have if denied. So even if you're approved tomorrow, don't spend all the money right away, as there's still a possibility your former employer could contest it. About 30% of employers appeal initial determinations that favor the employee, especially in performance-related cases. That said, in my experience as someone who's helped many people through this process, reasonable performance goals that were constantly changing often results in approval if you can document those changes. The key is demonstrating that you were making a good faith effort to meet expectations.
this happened 2 me! got approved then my boss appealed and had 2 do phone hearing. super stressful but won again. op should prep for this possibility
UPDATE: Got my determination letter today! I was APPROVED!!! The letter said something about "insufficient evidence of misconduct" and that my "inability to meet performance standards alone does not constitute misconduct." Thank you all so much for your help and advice! I'm going to keep documenting everything in case my employer appeals, but for now I'm just relieved. My payment request day is Monday, so I'll be doing that and making sure I keep up with my work search requirements (already applied to 5 jobs yesterday just to be safe). This forum has been a lifesaver - I was so stressed I could barely sleep last night!
That's great news! The determination language you quoted is exactly what we hoped to see - they recognized that performance struggles alone aren't misconduct. You're smart to keep documenting everything and staying on top of your work search requirements. Remember you need at least 3 work search activities each week (though doing more never hurts). If your employer does appeal, you'll receive notice of a hearing date. At that point, come back to the forum if you need advice on preparing for the hearing. But for now, congratulations!
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I had to do my ID.me verification about 2 months ago and there were definitely multiple steps involved. After creating your account, you need to specifically go through the identity verification process which is different. Don't worry though! Just log back in and look for the verification steps. Have your driver's license or passport ready, and be prepared to take a selfie with your phone or computer camera. The whole process took me about 15 minutes once I found the right section. One tip: make sure you're using a device with a good camera for the facial recognition part. I tried on my old phone first and it kept failing, but worked fine on my laptop.
Great tip about using a device with a good camera. I'll use my newer phone instead of my laptop with the bad webcam. Thanks!
Just wanted to follow up - were you able to complete the full ID.me verification? If you're still having issues, remember that you can also check your claim status on the TWC Tele-Serv system at 800-558-8321. Sometimes the phone system will give you more specific information about what's holding up your claim than the website does.
Yes! I finally got it all done yesterday. You were all right - there were multiple verification steps I needed to complete. The facial recognition worked on the second try, and my TWC account now shows that my identity has been verified. Such a relief! Thank you all for your help!
TommyKapitz
my friend said if u call the reliacard people early in the morning like 7am there's no wait time. might be worth trying tomorrow
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Dominique Adams
•This is true! U.S. Bank's call center opens at 7am CT and if you call right when they open, you can get through in minutes instead of hours. I did this and it saved me so much frustration.
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Drew Hathaway
update??? did u get ur card yet??? i need to file next month and am worried about the same thing happening to me
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Sadie Benitez
•Update: I called U.S. Bank and they confirmed my card was returned as undeliverable even though my address is correct! Apparently my apartment number was missing from their system even though it shows correctly in my TWC account. I've requested a new card with the correct address and they said it should arrive within 7-10 business days. I've also submitted a request for a hardship payment through TWC since rent is due soon. Thanks everyone for your help!
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