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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
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To answer your question about logging work searches: Keep detailed records of all work search activities, including the date of contact, company name, position, method of contact (online, in-person, phone), name of person contacted if applicable, and result. You can use the TWC's work search log that's available on their website, or create your own spreadsheet with the same information. Applications through WorkInTexas.com count, as do direct applications through company websites. Just make sure you're doing at least 3 per week and can document them if asked. Other qualifying activities include attending job fairs, networking events, or job skills training.
This is really helpful, thank you! I've started a spreadsheet to track everything. One more question - for the payment request on the 29th, do I need to report work searches at that time, or is that something they might audit later?
When you request payment, you'll be asked if you completed your required work searches for each week you're requesting payment for. You just answer yes or no - you don't enter the actual details at that time. However, TWC can audit you at any point and ask for documentation of your work searches, so that's why keeping detailed records is so important. If audited and you can't provide proof, you could be disqualified and even have to pay back benefits. I recommend keeping your work search records for at least a year after your claim ends.
Got it - thank you so much! This whole process is more complicated than I expected, but I feel much better prepared now.
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I had similar issues but not with duplicate accounts. What I don't understand is why TWC relies on this terrible verification system that nobody can get help with??? My benefits were delayed 7 weeks because of ID.me problems. Even when I finally did the video verification, it took another 2 weeks for TWC to acknowledge it in their system. The left hand doesn't know what the right is doing.
You're right that there's a synchronization delay between ID.me and TWC systems. After successful verification with ID.me, claimants should wait 48-72 hours, then contact TWC to confirm the verification status has been updated in their system. Sometimes this requires a manual update on TWC's side. This is particularly important in cases involving duplicate accounts or identity verification issues.
Update: We're making progress! We tried several of your suggestions. First, we sent an email to ID.me support with "TWC VERIFICATION - DUPLICATE ACCOUNT" in the subject line. Then we also scheduled a video verification call (3 hour wait but worth it). The video agent was able to confirm my husband's identity and said they've noted the duplicate account issue and are merging them. They said it would take 24-48 hours to complete and then the TWC system should update within another 72 hours. I'll post again once we know if the benefits are flowing again. Thank you all SO MUCH for your help! TWC really needs to provide better guidance on these ID.me issues rather than leaving people stuck for months.
That's awesome news! The video verification is definitely the way to go. Fingers crossed your husband's benefits start flowing again soon. Please do update us!
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Has anyone received the determination yet? I'm invested in this story now and wondering what TWC decided.
Not yet! It's only been two days since they put my payment on hold. I'll definitely update once I hear something. Still nervous but all the advice here has been really helpful.
I work in HR and deal with TWC issues regularly (from the employer side). To clarify something important: in Texas, caring for a sick family member CAN be good cause for refusing work, but it depends on the specific circumstances. TWC typically looks at: - Whether you had alternatives for care - If the illness was temporary or long-term - If you asked for accommodations before refusing What often hurts claimants is not being specific enough. Don't just say "my child was sick" - explain exactly why this prevented you from accepting a position with camera monitoring requirements, the duration of the illness, and what steps you took to try to resolve the conflict. Also, be prepared to provide some form of documentation if requested - pediatrician notes, appointment records, etc.
This is so helpful, thank you! I'll make sure I have the doctor's note ready and be very specific about why the camera requirement was impossible with a sick child at home. Would it help to mention I've applied to other WFH jobs that don't have the same strict camera requirements?
Yes, absolutely mention that! It shows you're not refusing work in general, just this specific situation that was incompatible with your temporary caregiving needs. That distinction is crucial for TWC.
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my friend said if u call the reliacard people early in the morning like 7am there's no wait time. might be worth trying tomorrow
This is true! U.S. Bank's call center opens at 7am CT and if you call right when they open, you can get through in minutes instead of hours. I did this and it saved me so much frustration.
update??? did u get ur card yet??? i need to file next month and am worried about the same thing happening to me
Update: I called U.S. Bank and they confirmed my card was returned as undeliverable even though my address is correct! Apparently my apartment number was missing from their system even though it shows correctly in my TWC account. I've requested a new card with the correct address and they said it should arrive within 7-10 business days. I've also submitted a request for a hardship payment through TWC since rent is due soon. Thanks everyone for your help!
Yuki Yamamoto
One final tip: If TWC schedules a phone interview about the job separation (which is likely with multiple employers), make sure your boyfriend is prepared with specific dates and details:\n\n1. The exact date he was laid off from the first job and the reason given\n2. The start and end dates at the second job\n3. The specific explanation given for why the second job ended\n4. Names and titles of supervisors at both companies if possible\n\nHaving this information readily available makes the interview go much smoother and helps the TWC agent make a quicker determination on the claim. Good luck!
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Ethan Brown
Thank you so much! I'll help him put together all this information tonight. You all have been incredibly helpful - this was way more complicated than I thought but I feel like he has a good chance now.
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