I had this problem last year and it turned out they were doing a quarterly review of my claim. Have you completed 3 months of unemployment? Sometimes that triggers an automatic review before they continue payments. Just a thought, might not be your situation but worth considering.

Just wanted to update - my payment just processed! Check your accounts, Tuesday people!

Quick update: We finally got through! Used Claimyr this morning and got connected to a TWC agent in about 30 minutes. They transferred us to the fraud department, and it turns out the flag was automatically triggered because of the Tennessee address + Texas employer combination. The agent said they need copies of his travel receipts, W-2 forms, and a letter from his employer confirming the travel arrangement. We're gathering everything now and will fax it over today. They said once they receive and verify the documents, the hold should be removed within 3-5 business days. Thank you all for your help and suggestions!

Excellent progress! A few tips for the documentation: 1. Include a cover sheet with his name, claim ID number, and contact information 2. Number each page clearly 3. Keep the fax confirmation receipt 4. Call back in exactly 5 business days if you don't see the hold removed Once the fraud hold is removed, any payments owed should be released relatively quickly. Just make sure he continues requesting payments on his assigned day, even while waiting for the hold to be removed.

ur lucky to get severance! my company gave us nothin when they shut down. just "sorry bye" 🤷‍♀️

Quick update - I called the TWC office and they confirmed I need to wait until May 1st to file, and I should report my severance payment. They also gave me some info about the training programs that might be available through Workforce Solutions. Thank you all for the advice! This has been really helpful. I'm meeting with a career counselor next week to discuss school options that would qualify under their training program.

To answer your question about logging work searches: Keep detailed records of all work search activities, including the date of contact, company name, position, method of contact (online, in-person, phone), name of person contacted if applicable, and result. You can use the TWC's work search log that's available on their website, or create your own spreadsheet with the same information. Applications through WorkInTexas.com count, as do direct applications through company websites. Just make sure you're doing at least 3 per week and can document them if asked. Other qualifying activities include attending job fairs, networking events, or job skills training.

When you request payment, you'll be asked if you completed your required work searches for each week you're requesting payment for. You just answer yes or no - you don't enter the actual details at that time. However, TWC can audit you at any point and ask for documentation of your work searches, so that's why keeping detailed records is so important. If audited and you can't provide proof, you could be disqualified and even have to pay back benefits. I recommend keeping your work search records for at least a year after your claim ends.

One final tip: If TWC schedules a phone interview about the job separation (which is likely with multiple employers), make sure your boyfriend is prepared with specific dates and details:\n\n1. The exact date he was laid off from the first job and the reason given\n2. The start and end dates at the second job\n3. The specific explanation given for why the second job ended\n4. Names and titles of supervisors at both companies if possible\n\nHaving this information readily available makes the interview go much smoother and helps the TWC agent make a quicker determination on the claim. Good luck!

Thank you so much! I'll help him put together all this information tonight. You all have been incredibly helpful - this was way more complicated than I thought but I feel like he has a good chance now.