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This entire system is DESIGNED TO FAIL US when we need it most!!! They make it impossible to reach anyone then act like it's OUR fault when we can't jump through their ridiculous hoops. I waited 14 weeks last year only to be denied for some technicality they never even told me about until it was too late to appeal. The whole thing is a SCAM to avoid paying benefits we EARNED through our work!!!
While the frustration is understandable, this isn't entirely accurate. The system is certainly overwhelmed and bureaucratic, but there are legitimate processes to resolve claim issues. I work with TWC claims regularly, and most delayed claims have specific verification problems that can be resolved. The key is getting through to the right department. @OP - Don't let this discourage you. Your claim can still be processed successfully with the right approach.
Given your urgent situation, here's a comprehensive approach: 1. For your pending TWC claim: Continue pursuing this for the backpay you're entitled to. As others mentioned, using Claimyr or contacting your state representative are your best options for expediting this. 2. For your immediate internet need: Contact your new employer immediately and explain the disaster situation. Most companies have protocols for this and may be able to provide alternatives for your first few days. 3. For utilities: Call 211 as suggested for emergency utility assistance. Also reach out to local churches and community action agencies - many have funds specifically for helping with utility restoration after disasters. 4. Document everything: Keep records of all your attempts to contact TWC, your conversations with your employer, and the impact of the disaster. This documentation can help if you need to file appeals or request special consideration. Your case actually has multiple priority factors (disaster impact, imminent employment, and extended wait time) that should qualify you for expedited processing if you can reach the right person at TWC.
Thank you so much for laying this all out clearly. I've been so stressed I couldn't think straight. I just got off the phone with 211 and they referred me to two agencies that might be able to help with the utilities. I'm going to try reaching my state rep now, and if that doesn't work quickly, I'll try that Claimyr service tomorrow. I really appreciate everyone's help here - feeling a tiny bit less hopeless now.
applied in june took forever got approved then they said i needed to do id.me even tho website never told me that and then my benefits got put on hold for another month while i tried to get it sorted out make sure u check ur correspondence box every day
One additional thing to check: make sure you've registered with WorkInTexas.com. This is a requirement for receiving benefits, and sometimes claims get held up because claimants haven't completed this step. It's separate from your TWC unemployment account.
Oh! I didn't know about this requirement. Going to register right now - thank you for the heads up! Could that be what's holding things up?
That helps your case then. Warehouse jobs have high injury rates and TWC knows this. They'll be more likely to suspect retaliation. My buddy won his appeal in a similar situation. Just make sure you mention it was a warehouse job during your appeal.
make sure ur checking ur spam folder for emails from TWC too! i missed a request for additional info and it delayed my claim by like 2 weeks 🤦♀️
Just wanted to update that based on recent reports from other claimants, TWC seems to be experiencing higher than normal processing times for regular unemployment claims right now. I've heard from several people who waited 4-5 weeks for approval in July and August. If you're approaching week 4 with no changes, that's when I'd recommend trying to reach someone by phone or through your state representative.
Sofia Rodriguez
did they also tell you you need to do the work search activities? I got confused cuz I thought DUA didnt require that but then for regular UI I had to submit 3 job contacts every week? whole system is confusing
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Liam O'Sullivan
•Yes, I saw that! The Work Search requirement is showing 3 activities per week. I've been applying to jobs online and documenting them in the system, just in case. I really don't want to mess anything up and delay my benefits any longer.
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Amara Okonkwo
Based on all your responses, it sounds like you're doing everything right! You've: 1. Completed ID.me verification 2. Been requesting payments every two weeks 3. Following the work search requirements 4. Found your regular UI claim that's pending At this point, it's just a waiting game. With disaster-related claims, TWC is experiencing high volume, so it might take another week or two for your claim to be processed. Once approved, you'll receive all back payments for the weeks you've been requesting payment. If you need to speak with someone at TWC urgently about your claim status (especially with bills coming due), that Claimyr service mentioned above is probably your best bet for getting through quickly rather than spending hours redialing.
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Liam O'Sullivan
•Thank you so much for all the help! I feel so much better now understanding what's happening. I was really panicking thinking I might not get any benefits at all. I'll give the claim another week to process, and if it's still pending, I'll try that Claimyr service to speak with someone. You've all been so helpful!
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