Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just to follow up on what was said about work search - you absolutely need to be doing this even while waiting for approval. You need 3 work search activities per week in Texas, and TWC can and will ask for your records going back to your initial application date. Also, make sure you're requesting payment on your regular schedule (every two weeks) even while your claim is pending. Many people miss this step and it causes further delays.
NeonNebula
•This is so helpful. I'm embarrassed I didn't know about either of these requirements. I'm going to set calendar reminders for payment requests and start job searching today. I guess I should create a spreadsheet to track my work search activities?
Yes, a spreadsheet is perfect for tracking work search activities. Include these details for each activity: 1. Date of contact 2. Company name and contact information 3. Position applied for 4. Method of application (online, in-person, etc.) 5. Result/follow-up Remember that "work search activities" can include: - Job applications - Creating a profile on WorkInTexas.com - Attending job fairs - Creating a resume - Registering with a staffing agency Keep good records because TWC can audit these at any time. And yes, definitely set those payment request reminders - your request day is based on the last digit of your Social Security Number.
NeonNebula
•Thank you so much! This community has been incredibly helpful. I've learned more here in a day than I did trying to navigate the TWC website for a week.
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i had something like thsi happen but it was different error code. try calling realy early like 7:01 am when they first open thats how i got thru
Early morning didnt work for me, I had to call right at 1:00pm after lunch. Seems like they all go to lunch at the same time lol
Yara Assad
UPDATE: Problem solved! It was actually a combination of issues. I followed the advice about the work search documentation fields AND used Tele-Serv. The phone system worked when the website wouldn't. For anyone else with this error, make sure you complete ALL fields in the work search section and try the phone if website still gives errors. Thanks everyone for your help!
Great! Glad you got it resolved. For future reference, always keep a backup plan for your payment requests. I usually set a reminder 2-3 days before the deadline so I have time to troubleshoot if something goes wrong.
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Levi Parker
Update! Called the number at 7am and was on hold for 30 minutes. It turns out someone stole my husband's identity and filed for benefits during Covid. They told him to send in some proof of identification and will proceed from there. Thank you all for your help.
Glad you were able to get through! Make sure your husband also files a police report about the identity theft - TWC may ask for this documentation later. Also, keep detailed notes of every conversation with TWC (date, time, representative name, case numbers, etc). This will help if there are any issues with the claim later. Hope everything gets resolved quickly!
Libby Hassan
This is exactly what happened to my brother! Once he sent in his ID documents, they cleared the fraudulent account within about 10 days and he was able to set up a legitimate account with a new PIN. Definitely follow the advice about filing identity theft reports too - my brother ended up finding other accounts opened in his name when he checked his credit reports.
Levi Parker
•Oh that's good to know there's a timeframe! 10 days is still a while but much better than 6 weeks. We'll definitely check his credit reports too. This is so stressful.
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Diego Flores
I had this problem last year and it turned out they were doing a quarterly review of my claim. Have you completed 3 months of unemployment? Sometimes that triggers an automatic review before they continue payments. Just a thought, might not be your situation but worth considering.
Malik Thomas
•That's interesting - I am actually just about to hit the 3-month mark. Maybe that's what's happening? Do they notify you if they're doing a review?
Freya Larsen
•Yes, quarterly reviews can cause temporary delays. TWC is supposed to send a notification, but sometimes these get delayed in the system as well. If this is the case, your payment request status should update once the review is complete. The reviews are generally automatic unless they find discrepancies with your reported income or work search activities.
Ravi Kapoor
Just wanted to update - my payment just processed! Check your accounts, Tuesday people!
Chloe Taylor
•mine too! finally!!!
Still waiting on mine... 😠This is ridiculous.
Myles Regis
my cousin had this same problem!!! she had to wait for appeal but they did pay her all the back money once they fixed it. took like a month tho
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Hugo Kass
•A month feels like forever right now but at least it's good to know they eventually paid the back benefits. I'm going to try some of these suggestions to reach someone directly first.
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Nasira Ibanez
One more important thing - when you have your appeal hearing, if the TWC representative asks when you realized you made a mistake, be honest about the exact date. If you say you knew immediately but waited several days to try to fix it, that could hurt your case. Also, keep a log of all your work search activities during this time and be prepared to show you've been actively looking for work. This proves you really are available for full-time work despite the button error. Good luck with everything!
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Hugo Kass
•That's good advice - I did realize it right away when I got the confirmation message saying I wasn't available. That's when I started frantically calling. I've definitely been keeping up with my work search activities and logging them in case they ask!
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