Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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did they also tell you you need to do the work search activities? I got confused cuz I thought DUA didnt require that but then for regular UI I had to submit 3 job contacts every week? whole system is confusing
Yes, I saw that! The Work Search requirement is showing 3 activities per week. I've been applying to jobs online and documenting them in the system, just in case. I really don't want to mess anything up and delay my benefits any longer.
Based on all your responses, it sounds like you're doing everything right! You've: 1. Completed ID.me verification 2. Been requesting payments every two weeks 3. Following the work search requirements 4. Found your regular UI claim that's pending At this point, it's just a waiting game. With disaster-related claims, TWC is experiencing high volume, so it might take another week or two for your claim to be processed. Once approved, you'll receive all back payments for the weeks you've been requesting payment. If you need to speak with someone at TWC urgently about your claim status (especially with bills coming due), that Claimyr service mentioned above is probably your best bet for getting through quickly rather than spending hours redialing.
Thank you so much for all the help! I feel so much better now understanding what's happening. I was really panicking thinking I might not get any benefits at all. I'll give the claim another week to process, and if it's still pending, I'll try that Claimyr service to speak with someone. You've all been so helpful!
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That helps your case then. Warehouse jobs have high injury rates and TWC knows this. They'll be more likely to suspect retaliation. My buddy won his appeal in a similar situation. Just make sure you mention it was a warehouse job during your appeal.
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im about to start a new job next week after unemployment and now im worried the same thing will happen with my final payment! does anyone know if theres a way to get proof when you submit a payment request? like maybe print the screen or something?
Yes, always take screenshots at each step of the submission process. Most importantly, take a screenshot of the final confirmation page that shows your request was successfully submitted. Also note the date, time, and confirmation number if provided. Many browsers allow you to print to PDF which creates a more tamper-proof record than screenshots. For extra protection, you can also request payment via the TeleServ phone system (800-558-8321) where you'll receive a verbal confirmation number that you should write down.
Quick update on appeal timing: As of 2025, TWC appeal hearings for payment request issues are currently being scheduled about 4-6 weeks out from filing. This is actually faster than it was last year when the backlog was much worse. So if you do decide to appeal, you might not have to wait as long as some people experienced in the past.
That's good to know! I think I'm going to try calling again first using that Claimyr service someone mentioned, but if that doesn't work, I'll definitely file the appeal. 4-6 weeks isn't ideal but it's better than the 3+ months some people were mentioning.
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make sure ur checking ur spam folder for emails from TWC too! i missed a request for additional info and it delayed my claim by like 2 weeks 🤦♀️
Good tip! Just checked and nothing there, but I'll keep an eye on it.
Just wanted to update that based on recent reports from other claimants, TWC seems to be experiencing higher than normal processing times for regular unemployment claims right now. I've heard from several people who waited 4-5 weeks for approval in July and August. If you're approaching week 4 with no changes, that's when I'd recommend trying to reach someone by phone or through your state representative.
Really appreciate this update. I'm approaching week 3 now, so I'll give it another week before I start really pushing for answers. Just wish TWC would be more transparent about these delays!
Lilah Brooks
i went thru this in january and its actualy FASTER to just go to ur local workforce center in person!! the one in north austin helped me get everything fixed in one visit. call centers r useless now with everyone trying to get thru. bring ID and social security card and they can pull up everything right there
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Jackson Carter
•This is great advice, but remember some Workforce Centers require appointments now, especially for unemployment issues (thanks COVID protocols that never went away 🙄). Call your local office first to check if they take walk-ins for UI claim issues. When I tried last month, they told me benefit questions had to be handled by phone or appointment only.
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Marcus Patterson
UPDATE: I tried that Claimyr service and IT WORKED! Got connected to a TWC rep in about 40 minutes (while I was able to do other things instead of sitting on hold). The agent was able to unlock my claim and helped me file for the weeks I missed. They could only backdate 3 weeks like someone mentioned, but at least I'm back in the system now. For anyone else dealing with this headache, it's worth trying - saved me days of frustration!
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Alice Coleman
•Thanks for letting us know! I might try that too. My claim has been stuck in 'pending' for 2 weeks and I can't get through to ask why.
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