Texas Unemployment

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  • Connect you to a human agent at the TWC
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to follow up on what was said about work search - you absolutely need to be doing this even while waiting for approval. You need 3 work search activities per week in Texas, and TWC can and will ask for your records going back to your initial application date. Also, make sure you're requesting payment on your regular schedule (every two weeks) even while your claim is pending. Many people miss this step and it causes further delays.

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This is so helpful. I'm embarrassed I didn't know about either of these requirements. I'm going to set calendar reminders for payment requests and start job searching today. I guess I should create a spreadsheet to track my work search activities?

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Yes, a spreadsheet is perfect for tracking work search activities. Include these details for each activity: 1. Date of contact 2. Company name and contact information 3. Position applied for 4. Method of application (online, in-person, etc.) 5. Result/follow-up Remember that "work search activities" can include: - Job applications - Creating a profile on WorkInTexas.com - Attending job fairs - Creating a resume - Registering with a staffing agency Keep good records because TWC can audit these at any time. And yes, definitely set those payment request reminders - your request day is based on the last digit of your Social Security Number.

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Thank you so much! This community has been incredibly helpful. I've learned more here in a day than I did trying to navigate the TWC website for a week.

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i had something like thsi happen but it was different error code. try calling realy early like 7:01 am when they first open thats how i got thru

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Early morning didnt work for me, I had to call right at 1:00pm after lunch. Seems like they all go to lunch at the same time lol

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UPDATE: Problem solved! It was actually a combination of issues. I followed the advice about the work search documentation fields AND used Tele-Serv. The phone system worked when the website wouldn't. For anyone else with this error, make sure you complete ALL fields in the work search section and try the phone if website still gives errors. Thanks everyone for your help!

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Great! Glad you got it resolved. For future reference, always keep a backup plan for your payment requests. I usually set a reminder 2-3 days before the deadline so I have time to troubleshoot if something goes wrong.

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Lucas Bey

One more important tip: during your appeal hearing, focus ONLY on the natural disaster aspects. Don't get drawn into arguments about other attendance issues even if your employer brings them up. The hearing officer only cares about the specific reason for your termination as it relates to the determination letter. Also, request a copy of your TWC claim file before the hearing so you can see exactly what your employer told TWC. Sometimes employers will change their story or add details that weren't part of the original termination reason.

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Update: I submitted my appeal yesterday with all the documentation suggested here. I included 12 photos of flooding, screenshots of my texts to my supervisor, local news reports about the storm, and the county disaster declaration. Now just waiting for my hearing date. Thanks everyone for your help - I'll update when I hear something!

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Good luck! The waiting is the worst part. My advice - keep requesting payment every two weeks even while waiting for your appeal hearing. If you win, they'll pay everything retroactively.

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My neighbor did seasonal farm work for years and sometimes the employer would fight his claim and sometimes not. It seemed to depend on how good their year was financially. One time they even told him straight up "we had a bad year, so we're contesting unemployment claims" lol. He still got his benefits most times tho!!

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thats exactly what im talking about! these companies think they can just change the rules whenever they want based on their profits. so shady.

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Just to follow up on my earlier comment - I want to emphasize that you should file your initial claim exactly as you have done in previous years. Be consistent with your reporting. TWC maintains records of your previous claims, so they'll be able to see that nothing has changed in your employment situation. The fact that you've been approved for 13 consecutive years creates a presumption in your favor. If your employer contests the claim, TWC will notify you and give you an opportunity to respond. At that point, you should explain the consistent pattern of seasonal employment and emphasize that nothing has changed in your work arrangement. Keep in mind that unemployment insurance exists precisely for situations like yours - temporary periods without work when you have a history of consistent employment. Don't let your employer's tax concerns prevent you from accessing benefits you're legally entitled to receive.

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Amara Eze

I'm definitely going to file as normal and then respond if they contest. All these comments have made me feel much more confident about my rights in this situation. Thank you!

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Update! Called the number at 7am and was on hold for 30 minutes. It turns out someone stole my husband's identity and filed for benefits during Covid. They told him to send in some proof of identification and will proceed from there. Thank you all for your help.

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Glad you were able to get through! Make sure your husband also files a police report about the identity theft - TWC may ask for this documentation later. Also, keep detailed notes of every conversation with TWC (date, time, representative name, case numbers, etc). This will help if there are any issues with the claim later. Hope everything gets resolved quickly!

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This is exactly what happened to my brother! Once he sent in his ID documents, they cleared the fraudulent account within about 10 days and he was able to set up a legitimate account with a new PIN. Definitely follow the advice about filing identity theft reports too - my brother ended up finding other accounts opened in his name when he checked his credit reports.

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Oh that's good to know there's a timeframe! 10 days is still a while but much better than 6 weeks. We'll definitely check his credit reports too. This is so stressful.

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