Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To answer your question about logging work searches: Keep detailed records of all work search activities, including the date of contact, company name, position, method of contact (online, in-person, phone), name of person contacted if applicable, and result. You can use the TWC's work search log that's available on their website, or create your own spreadsheet with the same information. Applications through WorkInTexas.com count, as do direct applications through company websites. Just make sure you're doing at least 3 per week and can document them if asked. Other qualifying activities include attending job fairs, networking events, or job skills training.

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This is really helpful, thank you! I've started a spreadsheet to track everything. One more question - for the payment request on the 29th, do I need to report work searches at that time, or is that something they might audit later?

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When you request payment, you'll be asked if you completed your required work searches for each week you're requesting payment for. You just answer yes or no - you don't enter the actual details at that time. However, TWC can audit you at any point and ask for documentation of your work searches, so that's why keeping detailed records is so important. If audited and you can't provide proof, you could be disqualified and even have to pay back benefits. I recommend keeping your work search records for at least a year after your claim ends.

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Got it - thank you so much! This whole process is more complicated than I expected, but I feel much better prepared now.

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Quick update: We finally got through! Used Claimyr this morning and got connected to a TWC agent in about 30 minutes. They transferred us to the fraud department, and it turns out the flag was automatically triggered because of the Tennessee address + Texas employer combination. The agent said they need copies of his travel receipts, W-2 forms, and a letter from his employer confirming the travel arrangement. We're gathering everything now and will fax it over today. They said once they receive and verify the documents, the hold should be removed within 3-5 business days. Thank you all for your help and suggestions!

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Great to hear! Make sure you follow up if you don't see the hold removed within a week. Sometimes documents get "lost" in their system and you have to resend them.

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Excellent progress! A few tips for the documentation: 1. Include a cover sheet with his name, claim ID number, and contact information 2. Number each page clearly 3. Keep the fax confirmation receipt 4. Call back in exactly 5 business days if you don't see the hold removed Once the fraud hold is removed, any payments owed should be released relatively quickly. Just make sure he continues requesting payments on his assigned day, even while waiting for the hold to be removed.

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Thank you for these tips! We're preparing everything now and will definitely include a cover sheet with all his info. I'm feeling much more hopeful now that we've actually spoken to someone who could explain what's happening.

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ur lucky to get severance! my company gave us nothin when they shut down. just "sorry bye" 🤷‍♀️

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That's because legally they have to provide either 60 days notice OR severance pay for large layoffs under the WARN Act if the company has over 100 employees. Sounds like maybe your company was smaller?

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Quick update - I called the TWC office and they confirmed I need to wait until May 1st to file, and I should report my severance payment. They also gave me some info about the training programs that might be available through Workforce Solutions. Thank you all for the advice! This has been really helpful. I'm meeting with a career counselor next week to discuss school options that would qualify under their training program.

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That's excellent! Workforce Solutions offices are incredibly helpful for these transitions. They can sometimes even help with funding for training programs beyond what TWC unemployment provides. Make sure to ask about any special grants for displaced workers from long-term employment. After 23 years, you might qualify for additional assistance.

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One final tip: If TWC schedules a phone interview about the job separation (which is likely with multiple employers), make sure your boyfriend is prepared with specific dates and details:\n\n1. The exact date he was laid off from the first job and the reason given\n2. The start and end dates at the second job\n3. The specific explanation given for why the second job ended\n4. Names and titles of supervisors at both companies if possible\n\nHaving this information readily available makes the interview go much smoother and helps the TWC agent make a quicker determination on the claim. Good luck!

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Thank you so much! I'll help him put together all this information tonight. You all have been incredibly helpful - this was way more complicated than I thought but I feel like he has a good chance now.

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My neighbor did seasonal farm work for years and sometimes the employer would fight his claim and sometimes not. It seemed to depend on how good their year was financially. One time they even told him straight up "we had a bad year, so we're contesting unemployment claims" lol. He still got his benefits most times tho!!

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thats exactly what im talking about! these companies think they can just change the rules whenever they want based on their profits. so shady.

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Just to follow up on my earlier comment - I want to emphasize that you should file your initial claim exactly as you have done in previous years. Be consistent with your reporting. TWC maintains records of your previous claims, so they'll be able to see that nothing has changed in your employment situation. The fact that you've been approved for 13 consecutive years creates a presumption in your favor. If your employer contests the claim, TWC will notify you and give you an opportunity to respond. At that point, you should explain the consistent pattern of seasonal employment and emphasize that nothing has changed in your work arrangement. Keep in mind that unemployment insurance exists precisely for situations like yours - temporary periods without work when you have a history of consistent employment. Don't let your employer's tax concerns prevent you from accessing benefits you're legally entitled to receive.

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I'm definitely going to file as normal and then respond if they contest. All these comments have made me feel much more confident about my rights in this situation. Thank you!

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