Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Olivia Clark
When this happened to me I just kept resubmitting my payment request every day until it went through lol
TechNinja
•Please don't do this! Submitting multiple payment requests can actually flag your account for potential fraud review, which will delay your payment even further. The system only allows one payment request per biweekly period - additional requests don't speed up processing and can cause problems.
UPDATE: My payment finally processed this morning! It took exactly 15 days from request to processing. Looks like everyone was right about the delays. Thanks for all the advice and reassurance - it really helped keep me from panicking. For anyone else still waiting, hang in there!
Raj Gupta
•congrats!! hopefully mine goes thru tomorrow then! 🤞
Ava Williams
•Great news! Glad it worked out for you.
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Jenna Sloan
I had similar issues but not with duplicate accounts. What I don't understand is why TWC relies on this terrible verification system that nobody can get help with??? My benefits were delayed 7 weeks because of ID.me problems. Even when I finally did the video verification, it took another 2 weeks for TWC to acknowledge it in their system. The left hand doesn't know what the right is doing.
You're right that there's a synchronization delay between ID.me and TWC systems. After successful verification with ID.me, claimants should wait 48-72 hours, then contact TWC to confirm the verification status has been updated in their system. Sometimes this requires a manual update on TWC's side. This is particularly important in cases involving duplicate accounts or identity verification issues.
Kiara Greene
Update: We're making progress! We tried several of your suggestions. First, we sent an email to ID.me support with "TWC VERIFICATION - DUPLICATE ACCOUNT" in the subject line. Then we also scheduled a video verification call (3 hour wait but worth it). The video agent was able to confirm my husband's identity and said they've noted the duplicate account issue and are merging them. They said it would take 24-48 hours to complete and then the TWC system should update within another 72 hours. I'll post again once we know if the benefits are flowing again. Thank you all SO MUCH for your help! TWC really needs to provide better guidance on these ID.me issues rather than leaving people stuck for months.
Evelyn Kelly
•That's awesome news! The video verification is definitely the way to go. Fingers crossed your husband's benefits start flowing again soon. Please do update us!
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Yara Nassar
Has anyone received the determination yet? I'm invested in this story now and wondering what TWC decided.
Not yet! It's only been two days since they put my payment on hold. I'll definitely update once I hear something. Still nervous but all the advice here has been really helpful.
I work in HR and deal with TWC issues regularly (from the employer side). To clarify something important: in Texas, caring for a sick family member CAN be good cause for refusing work, but it depends on the specific circumstances. TWC typically looks at: - Whether you had alternatives for care - If the illness was temporary or long-term - If you asked for accommodations before refusing What often hurts claimants is not being specific enough. Don't just say "my child was sick" - explain exactly why this prevented you from accepting a position with camera monitoring requirements, the duration of the illness, and what steps you took to try to resolve the conflict. Also, be prepared to provide some form of documentation if requested - pediatrician notes, appointment records, etc.
This is so helpful, thank you! I'll make sure I have the doctor's note ready and be very specific about why the camera requirement was impossible with a sick child at home. Would it help to mention I've applied to other WFH jobs that don't have the same strict camera requirements?
Yes, absolutely mention that! It shows you're not refusing work in general, just this specific situation that was incompatible with your temporary caregiving needs. That distinction is crucial for TWC.
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TommyKapitz
my friend said if u call the reliacard people early in the morning like 7am there's no wait time. might be worth trying tomorrow
This is true! U.S. Bank's call center opens at 7am CT and if you call right when they open, you can get through in minutes instead of hours. I did this and it saved me so much frustration.
update??? did u get ur card yet??? i need to file next month and am worried about the same thing happening to me
Update: I called U.S. Bank and they confirmed my card was returned as undeliverable even though my address is correct! Apparently my apartment number was missing from their system even though it shows correctly in my TWC account. I've requested a new card with the correct address and they said it should arrive within 7-10 business days. I've also submitted a request for a hardship payment through TWC since rent is due soon. Thanks everyone for your help!
Natasha Petrov
anybody know if u can still get benefits if u still do like a little bit of self employment work? i still get like one small job a month but not enough to live on
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Connor O'Brien
•Yes, you can still receive partial unemployment benefits while doing some self-employment work. You'll need to report any income you earn each time you request payment. TWC will deduct a portion of your earnings from your weekly benefit amount. Just be sure to accurately report all income - if you earn over a certain amount (around 25% more than your weekly benefit), you might not receive benefits for that week, but you'll still keep your claim active.
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Javier Morales
Thank you all for the helpful advice! I just completed my application and found the self-employment option after clicking through a few screens. For anyone else in this situation: there's a specific question that asks if you were self-employed, and after selecting "Yes," it takes you to screens tailored for business owners. I entered my business name, used my home address since that was my business address, and made sure to clearly explain that the business closed due to economic conditions. Now I'm just waiting on the determination letter. I'll update once I hear back!
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Javier Morales
•Will do! I've started keeping track of my work search activities already. Is it still 3 per week for Texas? And do they have to be in the same field as my photography business, or can I apply for different types of jobs?
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GamerGirl99
•Yes, Texas still requires 3 work search activities per week. They don't have to be in the same field as your photography business - you can apply for any suitable work that matches your skills and experience. Just be sure to log all activities in your TWC account. Each work search activity should include the employer name, contact information, position applied for, and application date. Save copies of job applications or email confirmations as proof in case TWC requests verification.
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