TWC claim stuck 'under review' for 4 weeks after sudden termination - right before bonus payout

unfortunately this happens ALL THE TIME with TWC. they take FOREVER with termination cases because they have to contact your employer and get their side of the story. if your employer is dragging their feet responding (which they probably are since they fired you right before a bonus), TWC will just keep your claim on hold. it sucks but that's how they operate.

For termination cases, TWC has to conduct a fact-finding process that typically takes 3-6 weeks. Since your employer claimed performance issues, TWC needs to determine if you were fired for misconduct (which would disqualify you) or just general performance issues (which usually qualifies for benefits). The timeline is longer right now because of high volume, but here's what you should do: 1. Keep submitting your payment requests even while under review 2. Make sure you're doing your 3 required work search activities each week 3. Check your correspondence inbox daily for any fact-finding questionnaires they might send 4. If they need additional information from you, respond within 5 days If it goes beyond 6 weeks, that's when you should be concerned.

i had kinda same thing happen with me they fired me saying i wasnt good fit but really my boss just didnt like me lol... my claim said review for like 6 weeks n then suddenly money showed up in my account one day with all the back pay. so keep checking ur bank account

I'd be concerned about the timing of your termination right before that bonus payout. That's something you might want to mention specifically during any fact-finding interview with TWC. If they fired you to avoid paying the bonus, that could strengthen your case. In my experience helping several people with their claims, termination cases take longer because TWC has to determine if misconduct was involved. They define misconduct as 'mismanagement of a position of employment by action or inaction, neglect that jeopardizes the employer's interests, deliberate violations of standards of behavior, or disregard of the employer's interests.' If your employer just claims you weren't meeting performance expectations but can't prove actual misconduct, you should eventually be approved. But the waiting is brutal, I know.

After trying to call TWC for WEEKS and getting nothing but busy signals, I finally used Claimyr (claimyr.com) and got through to a TWC agent in about 30 minutes. They were able to tell me exactly what was holding up my claim and what documentation I needed to submit. Saved me weeks of waiting! Check out their demo video to see how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Definitely worth it when you're stuck in limbo like this and need answers.

I had a similar situation last year. My employer fired me claiming I wasn't meeting standards, but they couldn't provide any documentation of warnings. My claim was stuck on review for almost 5 weeks, and I was panicking about bills. What finally worked was contacting my state representative's office. I filled out their constituent services form explaining my situation with TWC, and someone from their office called TWC on my behalf. My claim was processed within 3 days after that. I'm not saying it will definitely work, but it's worth trying if you're getting desperate. Just Google "[your county] Texas state representative" and find their constituent services contact info.

my cousin works at TWC and she says there super backlogged right now. July is always busy with new claims. just keep requesting ur payments even tho ur getting $0 because when they finally approve u, they'll pay all the weeks u requested. good luck!!!

I've helped several people with their TWC claims, and I can tell you that the timing of your termination (right before a bonus payout) is definitely something that TWC will look at closely. When TWC reviews termination cases, they look at several factors: 1. Were you given warnings about performance issues before termination? 2. Did the employer follow their own documented discipline process? 3. Was the termination timing suspicious (like right before a bonus)? 4. Can the employer document specific instances of misconduct? If your employer can't demonstrate that you were fired for actual misconduct (as opposed to just general performance claims), you should be approved eventually. The process is frustratingly slow, but I've seen people in similar situations get approved after 4-6 weeks. Be prepared for a phone interview with a TWC examiner. Have documentation ready about your performance, any positive feedback you received, and definitely mention the bonus timing.

UPDATE: I took several of your suggestions and finally got some answers! I used Claimyr to reach TWC (after 30+ failed attempts calling directly) and found out my employer is claiming I was fired for not meeting performance metrics. The TWC agent scheduled a fact-finding interview for next week. I also contacted my state rep's office and they said they'd follow up on my claim. Between these two actions, things are finally moving! The agent confirmed that if approved, I'll get backpay for all the weeks I've been requesting payment. I'll update again after my interview. Thank you all for the help and advice during this stressful time!