Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Lilah Brooks
i went thru this in january and its actualy FASTER to just go to ur local workforce center in person!! the one in north austin helped me get everything fixed in one visit. call centers r useless now with everyone trying to get thru. bring ID and social security card and they can pull up everything right there
This is great advice, but remember some Workforce Centers require appointments now, especially for unemployment issues (thanks COVID protocols that never went away 🙄). Call your local office first to check if they take walk-ins for UI claim issues. When I tried last month, they told me benefit questions had to be handled by phone or appointment only.
UPDATE: I tried that Claimyr service and IT WORKED! Got connected to a TWC rep in about 40 minutes (while I was able to do other things instead of sitting on hold). The agent was able to unlock my claim and helped me file for the weeks I missed. They could only backdate 3 weeks like someone mentioned, but at least I'm back in the system now. For anyone else dealing with this headache, it's worth trying - saved me days of frustration!
Thanks for letting us know! I might try that too. My claim has been stuck in 'pending' for 2 weeks and I can't get through to ask why.
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Yara Khoury
my brother had to pay back like $5000 to twc last year and he just ignored it. now they're garnishing his wages lol. dont be like my brother
YEP! They'll get their money one way or another. They can take your tax refunds too. And they add interest and penalties! The whole system is designed to squeeze every penny out of desperate people. It's disgusting.
Important point: If your second appeal is denied, you still have options before paying. You can request a payment plan to spread out the repayment, or in some cases, file for a waiver of overpayment if repaying would cause financial hardship. Don't ignore the overpayment notices though - that leads to collection actions including tax refund intercepts and eventual wage garnishment. Also, continue your work search and benefit requests while this is pending. The appeal process doesn't stop your ongoing benefits unless they specifically tell you otherwise.
Thank you for this advice. I've already started applying for other jobs just in case, even though I like my current position. I'm worried about making ends meet if I have to pay back nearly $3k all at once. If my appeal is denied, I'll definitely request a payment plan. What kind of documentation would I need for a hardship waiver?
For a hardship waiver, you'll need to complete TWC's financial statement form showing your income, expenses, assets, and debts. Include documentation of essential expenses (rent/mortgage, utilities, medical costs, childcare if applicable). The key is demonstrating that repayment would prevent you from affording basic necessities. The bar is pretty high though - they don't approve these easily. Payment plans are granted much more routinely and can stretch payments over 12-24 months depending on the amount.
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Diego Rojas
wait so they TOLD u that gifts from friends count?? that makes no sense. did they say anything about how theyd even know about cash that wasnt from ur job???
AstroAce
•Yes, they specifically said any income needs to be reported regardless of source. They didn't explain how they'd know, but honestly I'd rather just follow the rules than risk getting hit with an overpayment notice later. The agent mentioned they have ways of verifying income during audits, and it's not worth the risk to me.
Zara Ahmed
If you really wanna hear something crazy I got furloughed last year then they gave us all "retention bonuses" to stay with the company even though we weren't working any hours? Makes no sense. TWC counted that against my benefits even though I wasn't actually working to earn it. The whole system is weird.
That's because any payment from your employer is considered wages, even if you're not actively working hours to earn it. Retention bonuses are specifically designed to be compensation, which is why they counted against your benefits. It's different from severance in some ways, but TWC treats most employer payments as reportable income.
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That's really good to know - I probably would have made that exact mistake. I'll keep doing my payment requests no matter what.
NeonNova
One additional piece of advice - when you speak with TWC, specifically reference Texas Administrative Code §815.28(a)(2)(E) which states that good cause for refusing suitable work includes
Zara Mirza
One more thing! Make sure she requests payment on her designated filing day after applying! So many people file the initial claim and then don't realize they have to REQUEST PAYMENT every two weeks on a specific day of the week (based on the last digit of their SSN). Missing payment requests can mess up the whole claim!
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NebulaNinja
To answer your earlier question - yes, payment requests are also done online through the same TWC account or through Tele-Serv (automated phone system). You'll need to help her request payment every two weeks, and she'll need to report any work and earnings during that period. For the Gmail account, make sure she can access it independently if possible. TWC sends important notices through email, and you don't want to miss a determination letter or appeal deadline because you weren't checking her email. Also, after the initial claim is processed (usually 2-3 weeks), she'll receive a Statement of Benefits in the mail that shows her weekly benefit amount (WBA). Check this carefully - if there are errors in her work history, this is when you'll see them reflected in a lower benefit amount.
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Chloe Robinson
•This is all super helpful information. We'll definitely set up a payment request schedule on our calendar so we don't miss those deadlines. I appreciate everyone taking the time to share their experiences!
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