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One more thing! Make sure she requests payment on her designated filing day after applying! So many people file the initial claim and then don't realize they have to REQUEST PAYMENT every two weeks on a specific day of the week (based on the last digit of their SSN). Missing payment requests can mess up the whole claim!
To answer your earlier question - yes, payment requests are also done online through the same TWC account or through Tele-Serv (automated phone system). You'll need to help her request payment every two weeks, and she'll need to report any work and earnings during that period. For the Gmail account, make sure she can access it independently if possible. TWC sends important notices through email, and you don't want to miss a determination letter or appeal deadline because you weren't checking her email. Also, after the initial claim is processed (usually 2-3 weeks), she'll receive a Statement of Benefits in the mail that shows her weekly benefit amount (WBA). Check this carefully - if there are errors in her work history, this is when you'll see them reflected in a lower benefit amount.
UI claim specialist here. This 'inactive status' situation is extremely common, especially in industries like warehousing, retail, and hospitality. You qualify for benefits under TWC rules as long as: 1) Your reduction in hours was not your fault (which appears to be the case) 2) You're available to work (make sure you indicate this) 3) You're actively seeking work (minimum 3 work search activities per week) When you file, select 'still employed but hours reduced' and clearly explain your situation. If approved, you'll need to submit payment requests every two weeks and report any hours/wages if your employer does eventually give you some shifts. If your initial claim is denied, immediately file an appeal - you have 14 calendar days to do so. Many employers contest these claims despite them being legitimate, and appeals are often successful when the facts show zero hours for an extended period.
my company did this to me and called it 'temporarily furloughed' but it was just a way to not lay people off officially. i got unemployment no problem!! just make sure you do your work searches even though technically your still employed!
wait so they TOLD u that gifts from friends count?? that makes no sense. did they say anything about how theyd even know about cash that wasnt from ur job???
Yes, they specifically said any income needs to be reported regardless of source. They didn't explain how they'd know, but honestly I'd rather just follow the rules than risk getting hit with an overpayment notice later. The agent mentioned they have ways of verifying income during audits, and it's not worth the risk to me.
If you really wanna hear something crazy I got furloughed last year then they gave us all "retention bonuses" to stay with the company even though we weren't working any hours? Makes no sense. TWC counted that against my benefits even though I wasn't actually working to earn it. The whole system is weird.
That's because any payment from your employer is considered wages, even if you're not actively working hours to earn it. Retention bonuses are specifically designed to be compensation, which is why they counted against your benefits. It's different from severance in some ways, but TWC treats most employer payments as reportable income.
my brother had to pay back like $5000 to twc last year and he just ignored it. now they're garnishing his wages lol. dont be like my brother
Important point: If your second appeal is denied, you still have options before paying. You can request a payment plan to spread out the repayment, or in some cases, file for a waiver of overpayment if repaying would cause financial hardship. Don't ignore the overpayment notices though - that leads to collection actions including tax refund intercepts and eventual wage garnishment. Also, continue your work search and benefit requests while this is pending. The appeal process doesn't stop your ongoing benefits unless they specifically tell you otherwise.
Thank you for this advice. I've already started applying for other jobs just in case, even though I like my current position. I'm worried about making ends meet if I have to pay back nearly $3k all at once. If my appeal is denied, I'll definitely request a payment plan. What kind of documentation would I need for a hardship waiver?
For a hardship waiver, you'll need to complete TWC's financial statement form showing your income, expenses, assets, and debts. Include documentation of essential expenses (rent/mortgage, utilities, medical costs, childcare if applicable). The key is demonstrating that repayment would prevent you from affording basic necessities. The bar is pretty high though - they don't approve these easily. Payment plans are granted much more routinely and can stretch payments over 12-24 months depending on the amount.
Natalie Khan
Yes, absolutely mention in your application that you can do desk work after the initial recovery period. This demonstrates that you're available for suitable work, which is a key requirement for UI benefits. When you refile, be very explicit about: 1. The exact reason for separation (laid off due to upcoming medical procedure) 2. Your work capabilities during recovery 3. The temporary nature of your medical restriction Regarding your work search: focus on applying for jobs that you could physically perform during recovery. Document these clearly on your payment request forms. This approach shows TWC you're making good faith efforts to find suitable employment despite temporary medical limitations.
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Harmony Love
•Thank you! I just checked and I have access to my TWC account still, so I'll start the new application tonight. One last question - will they backdate benefits to when I first lost my job, or only from when I submit this new application?
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Kirsuktow DarkBlade
Unfortunately, TWC generally won't backdate benefits to your original filing date if your application expired due to inactivity. Benefits will typically start from the week you submit your new application. However, if you can prove that system errors or inability to reach TWC prevented you from completing your original application, you can request backdate consideration. To do this, immediately after filing your new claim: 1. Send a detailed message through your TWC portal explaining the circumstances 2. Document all your previous attempts to contact TWC (dates, times) 3. Request that they consider backdating to your original filing date While this isn't guaranteed to work, some claimants have successfully had their claims backdated when they could demonstrate the delay wasn't their fault. Make sure to continue submitting payment requests for current weeks while this is being resolved.
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Harmony Love
•Got it - I'll document everything and request backdating. Thank you all so much for the help! I'm feeling much more prepared to tackle this now.
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