Texas Unemployment
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TWC Disaster Unemployment for Hurricane Beryl vs April storms - what's eligible?
I'm seeing conflicting info about disaster unemployment assistance in Texas right now. Several people in my Facebook groups are claiming that the current disaster unemployment is ONLY for those storms from back in April, not for Hurricane Beryl damage/effects. I lost a week of work when our workplace flooded during Beryl and my boss said I should apply for disaster benefits, but now I'm confused about eligibility. Does anyone know for sure if Beryl damage qualifies for the current disaster unemployment assistance through TWC? The TWC website doesn't make it very clear which disasters are covered under the current applications.
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First TWC DUA appeal hearing tomorrow - is it intimidating?
Got my notice for my first Disaster Unemployment Assistance appeal hearing tomorrow morning and I'm freaking out! My claim was denied because they said I didn't provide enough proof that I was scheduled to start a job that got canceled after the flood. I have an email confirming the job start date but it doesn't specifically mention the hourly rate they promised me verbally. Has anyone gone through a DUA appeal recently? What should I expect? Is the hearing officer intimidating? Do they grill you with questions? I've never done anything like this before and I'm super nervous about saying the wrong thing and messing up my chance at benefits. Any tips would be greatly appreciated!
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i had a regular ui appeal not dua but just wanted to say GOOD LUCK!! let us know how it goes!!!
Thanks for the support! I'll definitely update tomorrow after it's over. Fingers crossed!
UPDATE: Had my hearing this morning and it went way better than expected! The hearing officer was professional but not intimidating at all. Asked me to explain my situation, then asked specific questions about the job offer. The whole thing took about 30 minutes. I explained that I had the wage agreement verbally and presented my email confirming the start date. They said they'll mail the decision in 7-10 days. Thanks everyone for your advice and support - it really helped calm my nerves!
Great to hear it went smoothly! The 7-10 day timeline is accurate in my experience. If approved, you'll typically see the determination in your TWC account online before you get the letter. Make sure you keep up with any work search requirements while waiting for the decision. Fingers crossed for a positive outcome!
TWC DUA showing benefit amount but boyfriend's shows $0 - am I approved?
I just called the TWC Tele-Serv number and pressed option 2 to check my Disaster Unemployment Assistance claim status. It read me a weekly benefit amount of $475, but didn't actually say if I'm approved or not. Does hearing a dollar amount mean my claim is approved? I'm confused because my boyfriend also applied for DUA after we both lost work from the flood damage, but when he checks his, it still says $0. We both applied on the same day (last Thursday). Has anyone else dealt with DUA claims? I'm worried about getting my hopes up if this doesn't actually mean approval. Should I keep calling or is there a better way to confirm?
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i went thru hurricane DUA last yr and it was a nightmare the twc ppl never knew what was going on had to keep calling and asking diffrent agents til i got someone who actully knew what they were doing
That's what I'm afraid of. I keep getting different answers from everyone. I guess I just need to keep trying to get through to TWC directly.
Here's what the different status indicators mean for DUA claims: 1. Benefit amount showing + determination letter = Approved 2. Benefit amount showing but no determination letter = Provisionally calculated but pending final approval 3. $0 benefit amount = Either pending initial review OR missing required documentation Make sure both you and your boyfriend check your correspondence inbox daily and respond to any requests for information immediately. DUA has stricter documentation requirements than regular unemployment.
Thank you for breaking this down! I checked my correspondence inbox and there's nothing there yet except the initial application confirmation. I'll keep checking daily.
TWC says not eligible after ID.me FaceTime verification issues - can I still submit work search?
I'm totally confused and panicking right now. I've been trying to verify my identity through ID.me for my DUA claim but keep having problems with the FaceTime verification part - it just won't accept my face or something? I've submitted 6 different claims over the past couple weeks and even called in yesterday to try to get help. Today I checked my account and suddenly it says "not eligible"!!! I also just realized I was supposed to do work search activities last week but with all this verification mess I completely forgot. Is it too late to add my work searches now? Should I just call TWC directly about both issues? Has anyone dealt with something like this before?
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anyone else think its weird we have to use a 3rd party app to verify for govt benefits? seems fishy to me
It's BEYOND fishy! They're collecting your biometric data and who knows what they're doing with it! But we have no choice if we want our benefits. The whole system is designed to make it harder to claim what we're entitled to!
UPDATE: Just wanted to let everyone know what happened. I finally got through to a TWC representative thanks to the Claimyr service (that actually worked!). The rep confirmed the "not eligible" status was because of the ID verification issue. They helped me verify my identity directly on the phone (asked me questions about my work history and previous addresses) and said it would override the ID.me requirement. They also let me submit my late work search activities since it was within the 7-day window. My status is back to "under review" now which the rep said is normal while they process everything. Such a relief! Thank you all for the advice!
That's great to hear! The "under review" status is definitely normal after identity verification. You should see movement on your claim within 3-5 business days. Make sure to keep up with your work search activities for future payment requests to avoid any further issues.
TWC debit card payment timing - shows processed but nothing received yet
I requested my unemployment payment yesterday and when I checked the TWC website today it says it's been processed (with today's date), but I still don't see anything on my TWC debit card. This is my first payment so I'm not sure how long it usually takes. Should I be worried or is there typically a delay between when it shows as processed and when it actually hits the card? Just trying to plan for bills coming up this weekend. Thanks!
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One more thing - you can sign up for direct deposit to your regular bank account instead of using the ReliaCard. Many people find that's faster and more convenient. You can set it up in your TWC account under payment options.
Keisha Johnson
I just applied today, so still waiting on approval. The agent said it could take 1-2 weeks because they're processing so many claims right now. I'll update when I hear back!
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Malik Thomas
I had a similar situation back during Hurricane Harvey. People kept saying different things about who qualified. What really matters is if your county was in the federal disaster declaration AND if you lost work directly because of the disaster. My cousin applied for Harvey benefits even though he was laid off BEFORE the storm and got denied. It has to be directly caused by the disaster event.
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Keisha Johnson
AuthorThat makes sense. In my case, we definitely lost work specifically because of Beryl flooding our workplace, so it sounds like I should qualify. Thanks for sharing your experience!
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