Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just wanted to update that if your claim shows 'under review' status, it usually means a TWC examiner has been assigned to your case but they might need additional information. Did you try checking the Claim and Payment Status section on the TWC website? Sometimes there's more detailed information there than in the correspondence inbox. Also, be sure to keep requesting payments on your regular schedule even while your claim is under review. If you miss payment requests, it can further delay everything.
Yes, I've been requesting payments every two weeks like clockwork. The Claim and Payment Status just says 'under review - pending resolution of work separation issue' but doesn't say what specifically is missing. I'll try that email someone suggested and hopefully they can tell me exactly what they need.
I had success getting through to TWC last week by calling their tele-serv number (800-558-8321) first, selecting option 2 for claim information, entering my PIN, then pressing 0 repeatedly until it transferred me to a representative. It took about 20 minutes of waiting, but I finally got to speak with someone who helped resolve my claim issue. If your issue is specifically about work separation documentation, you might need to upload a more detailed explanation letter. Go to your TWC portal, select 'Submission of Information,' then 'General' as the document type, and upload a detailed letter explaining your layoff situation, including dates, supervisor name, and reason given for separation.
Thank you so much for this detailed advice! I'll try the tele-serv number with the option sequence you suggested. And I'll definitely upload a more detailed explanation letter about my layoff situation right now. Really appreciate your help!
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i went thru hurricane DUA last yr and it was a nightmare the twc ppl never knew what was going on had to keep calling and asking diffrent agents til i got someone who actully knew what they were doing
That's what I'm afraid of. I keep getting different answers from everyone. I guess I just need to keep trying to get through to TWC directly.
Here's what the different status indicators mean for DUA claims: 1. Benefit amount showing + determination letter = Approved 2. Benefit amount showing but no determination letter = Provisionally calculated but pending final approval 3. $0 benefit amount = Either pending initial review OR missing required documentation Make sure both you and your boyfriend check your correspondence inbox daily and respond to any requests for information immediately. DUA has stricter documentation requirements than regular unemployment.
Thank you for breaking this down! I checked my correspondence inbox and there's nothing there yet except the initial application confirmation. I'll keep checking daily.
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anyone else think its weird we have to use a 3rd party app to verify for govt benefits? seems fishy to me
It's BEYOND fishy! They're collecting your biometric data and who knows what they're doing with it! But we have no choice if we want our benefits. The whole system is designed to make it harder to claim what we're entitled to!
UPDATE: Just wanted to let everyone know what happened. I finally got through to a TWC representative thanks to the Claimyr service (that actually worked!). The rep confirmed the "not eligible" status was because of the ID verification issue. They helped me verify my identity directly on the phone (asked me questions about my work history and previous addresses) and said it would override the ID.me requirement. They also let me submit my late work search activities since it was within the 7-day window. My status is back to "under review" now which the rep said is normal while they process everything. Such a relief! Thank you all for the advice!
That's great to hear! The "under review" status is definitely normal after identity verification. You should see movement on your claim within 3-5 business days. Make sure to keep up with your work search activities for future payment requests to avoid any further issues.
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One more thing - you can sign up for direct deposit to your regular bank account instead of using the ReliaCard. Many people find that's faster and more convenient. You can set it up in your TWC account under payment options.
Lincoln Ramiro
i had a regular ui appeal not dua but just wanted to say GOOD LUCK!! let us know how it goes!!!
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Arjun Kurti
•Thanks for the support! I'll definitely update tomorrow after it's over. Fingers crossed!
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Arjun Kurti
UPDATE: Had my hearing this morning and it went way better than expected! The hearing officer was professional but not intimidating at all. Asked me to explain my situation, then asked specific questions about the job offer. The whole thing took about 30 minutes. I explained that I had the wage agreement verbally and presented my email confirming the start date. They said they'll mail the decision in 7-10 days. Thanks everyone for your advice and support - it really helped calm my nerves!
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Evelyn Kim
•Great to hear it went smoothly! The 7-10 day timeline is accurate in my experience. If approved, you'll typically see the determination in your TWC account online before you get the letter. Make sure you keep up with any work search requirements while waiting for the decision. Fingers crossed for a positive outcome!
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