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UPDATE: Had my hearing this morning and it went way better than expected! The hearing officer was professional but not intimidating at all. Asked me to explain my situation, then asked specific questions about the job offer. The whole thing took about 30 minutes. I explained that I had the wage agreement verbally and presented my email confirming the start date. They said they'll mail the decision in 7-10 days. Thanks everyone for your advice and support - it really helped calm my nerves!
Great to hear it went smoothly! The 7-10 day timeline is accurate in my experience. If approved, you'll typically see the determination in your TWC account online before you get the letter. Make sure you keep up with any work search requirements while waiting for the decision. Fingers crossed for a positive outcome!
i went thru hurricane DUA last yr and it was a nightmare the twc ppl never knew what was going on had to keep calling and asking diffrent agents til i got someone who actully knew what they were doing
Here's what the different status indicators mean for DUA claims: 1. Benefit amount showing + determination letter = Approved 2. Benefit amount showing but no determination letter = Provisionally calculated but pending final approval 3. $0 benefit amount = Either pending initial review OR missing required documentation Make sure both you and your boyfriend check your correspondence inbox daily and respond to any requests for information immediately. DUA has stricter documentation requirements than regular unemployment.
anyone else think its weird we have to use a 3rd party app to verify for govt benefits? seems fishy to me
UPDATE: Just wanted to let everyone know what happened. I finally got through to a TWC representative thanks to the Claimyr service (that actually worked!). The rep confirmed the "not eligible" status was because of the ID verification issue. They helped me verify my identity directly on the phone (asked me questions about my work history and previous addresses) and said it would override the ID.me requirement. They also let me submit my late work search activities since it was within the 7-day window. My status is back to "under review" now which the rep said is normal while they process everything. Such a relief! Thank you all for the advice!
One more thing - you can sign up for direct deposit to your regular bank account instead of using the ReliaCard. Many people find that's faster and more convenient. You can set it up in your TWC account under payment options.
Keisha Johnson
I just applied today, so still waiting on approval. The agent said it could take 1-2 weeks because they're processing so many claims right now. I'll update when I hear back!
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Malik Thomas
I had a similar situation back during Hurricane Harvey. People kept saying different things about who qualified. What really matters is if your county was in the federal disaster declaration AND if you lost work directly because of the disaster. My cousin applied for Harvey benefits even though he was laid off BEFORE the storm and got denied. It has to be directly caused by the disaster event.
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Keisha Johnson
•That makes sense. In my case, we definitely lost work specifically because of Beryl flooding our workplace, so it sounds like I should qualify. Thanks for sharing your experience!
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