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Just to follow up - I just checked and it looks like TWC hasn't posted anything about recent flooding disaster unemployment yet. They usually send out a press release first, then update the website. You might want to sign up for their news alerts at https://www.twc.texas.gov/news to get notified as soon as they announce the DUA program for your disaster. The deadline to apply is usually 30 days after the announcement, so you don't want to miss it!
That's incredibly helpful, thank you! I just signed up for the alerts. Hopefully they'll make an announcement soon.
kinda off topic but make sure u do ur work search stuff even with disaster benefits they still made me do that
Actually, that's not correct for DUA. Regular unemployment requires work search activities (3 per week in Texas), but Disaster Unemployment Assistance typically waives or modifies the work search requirements depending on the severity of the disaster. The TWC will specify any work search requirements in the DUA announcement for your specific disaster.
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After checking the latest TWC disaster assistance guidelines, I want to correct my earlier information. The program is actually called Disaster Unemployment Assistance Extension (DUAE), not DEUC as I previously stated. You need to file within 30 days of the announcement of the extension program, not 30 days from the disaster itself. You'll need to call TWC directly and specifically ask for the DUAE application related to Hurricane Beryl. Be prepared to provide proof that your continued unemployment is directly related to Beryl damage.
Thank you for the correction! I'll specifically ask for DUAE when I finally get through to someone. This is starting to make more sense now.
Just to update everyone - TWC announced a Hurricane Beryl DUAE program last week that provides up to 13 additional weeks of benefits for those who have exhausted regular UI and remain unemployed due to Beryl. You must certify that your continued unemployment is directly related to Hurricane Beryl damage. Apply through your existing TWC account and select "Apply for Disaster Extension" from the main menu. The deadline to apply is April 15, 2025.
This is EXACTLY what I needed to know! Thank you so much for sharing this update. I'm going to apply right away. I really appreciate everyone's help with this!
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Important clarification about tax refund intercepts: TWC has to certify the debt to the Treasury Offset Program, which doesn't happen immediately. Typically, they must send you multiple notices before your debt gets sent to TOP. Additionally, there's processing time involved. If you resolve the identity verification issue quickly (within 2-3 weeks), you can likely prevent the refund intercept. Call TWC's Benefit Overpayment collections department directly at 512-936-3338 rather than the general unemployment line - they can help with setting up payment plans or holds while you resolve the verification issue.
this is WRONG!!! my overpayment went to TOP in like 10 days after i got the letter and they took my refund before i could even appeal it!!!!!
UPDATE: I finally got the ID.me verification to work! Used my roommate's laptop with better camera and made sure to have good lighting. Then I called that direct number for overpayments (512-936-3338) and after about an hour on hold, I got through to someone who was super helpful. They put a hold on my account and said they'll review it within 7-10 business days. They said if everything checks out with my identity, the overpayment should be removed from my account. Fingers crossed my tax refund will be safe! Thanks everyone for all your help!
Great news! Make sure to follow up if you don't see the changes in your account after 10 business days. Sometimes these things fall through the cracks, and being proactive is key. Glad you got it resolved!
yay!! so happy for u! this gives me hope for my situation too!
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DONT QUIT!!!! MAKE THEM FIRE YOU!!!! then you'll definitely get benefits. if you quit, TWC will side with the employer 99% of the time!!!
This isn't entirely accurate. While being fired generally makes approval easier, quitting with good cause is recognized by TWC. Constructive discharge (making working conditions so intolerable that a reasonable person would quit) is treated the same as being fired. The key is documentation and properly explaining the situation when filing.
When you file your claim, be very specific about how your employer changed the terms of employment. Use the phrase "material change in hiring agreement" in your application. Also, if your hours have been reduced by more than 25%, you can file for partial unemployment benefits without quitting. This might be a better approach while you finish your nursing program. I had to navigate a similar situation last year, and the initial claim was denied, but I won on appeal by providing emails showing how my work conditions had changed. If your appeal gets scheduled, make sure you're available for the call - missing it automatically results in denial.
Thank you so much for sharing your experience. I'm going to start documenting everything today and I'll look into the partial unemployment option first.
GalaxyGuardian
my cousin works for twc and says theres a huge backlog of employer appeals right now so get your paperwork in asap and be super thorough the first time
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Luca Esposito
•Thanks for the heads up! I'll make sure to be extra thorough with our documentation.
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Aisha Abdullah
Just to follow up on my earlier comment - since you mentioned these are seasonal workers you regularly rehire, you should specifically look into TWC's "Seasonal Employer" designation. There's an actual formal process to be designated as a seasonal employer (Form C-24), and it's different from just having workers you consider "seasonal". If you get this designation, benefits paid during your designated off-season won't affect your tax rate as much. But you must apply for this status before the claims happen, not retroactively, unfortunately. Also, for future reference, always respond to ALL claim notices, even if you're not contesting them. Simply saying "claim is valid, separation was due to lack of work" helps establish your responsiveness pattern with TWC.
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Luca Esposito
•I had no idea about the Form C-24! That would have saved us so much trouble. I've already found it on the TWC website and will be submitting it this week. So to be clear, this won't help with our current tax rate, but should help prevent this issue next year during our slow season? And thanks for the tip about responding to all claims - that makes a lot of sense.
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