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btw after u do the id.me thing make sure u log back into the twc unemployment account again. alot of ppl think there done after id.me but u have to go back and finish the claim on the twc site. also the first payment is always the slowest, after that its usualy pretty quick if u do the payment requests right
applied in june took forever got approved then they said i needed to do id.me even tho website never told me that and then my benefits got put on hold for another month while i tried to get it sorted out make sure u check ur correspondence box every day
One additional thing to check: make sure you've registered with WorkInTexas.com. This is a requirement for receiving benefits, and sometimes claims get held up because claimants haven't completed this step. It's separate from your TWC unemployment account.
Oh! I didn't know about this requirement. Going to register right now - thank you for the heads up! Could that be what's holding things up?
My mother-in-law is having the same issue right now. Filed last week, system keeps showing her last payment from 2020!! TWC definitely has a database problem right now mixing old and new claims. Waiting on hold with them now... going on 1 hour and 22 minutes...
UPDATE: I finally got through to TWC this morning! Called right when they opened at 7am. The rep confirmed there IS a glitch in their system where it's pulling old claim history for new claims filed in January. She fixed it on her end and now my account shows the correct info. My first payment request date IS supposed to be Jan 15th, so that part was correct. She said they're aware of the issue and working on it, but anyone experiencing this should call to have their account manually updated. Thanks everyone for your help!
my buddie works construction and gets TWC when its raining for like weeks. he said it works ok but sometimes theres like delays with the payments. bettr than nothing tho
Doesn't the dealership have to agree to this? My daughter tried to get unemployment when her retail hours got cut and her employer fought it saying she was still employed. The whole thing turned into a mess with TWC sending her overpayment notices later.
That's a good question about employer involvement. For partial unemployment, the employer doesn't need to "agree" to it - it's the employee's right to file if their hours have been reduced through no fault of their own. However, TWC will contact the employer to verify the reason for reduced earnings. If the employer incorrectly reports that the reduction was due to employee choice or misconduct, that could create problems. It's best for your husband to give his employer a heads-up that he's applying for partial benefits due to the fluctuating flag hours. Most employers understand this process, especially in industries where work fluctuates seasonally or based on customer demand.
CosmicCowboy
I want to reassure you that if you already applied for DUA within the initial application window after Hurricane Samuel (which was April 15-May 15, 2025), your application should still be in their system. The process should work like this: 1. You exhaust regular UI benefits 2. TWC should automatically review your eligibility for DUA at that point 3. If additional documentation is needed, they'll contact you That said, government bureaucracy being what it is, it's always best to be proactive. About 2-3 weeks before your regular benefits end, contact the DUA specialists directly. Document every call (date, time, representative name, and what they told you). Also, continue to file your payment requests during the transition period so there's no gap in your claim history. This creates a record showing you remained unemployed due to the disaster throughout.
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Emma Wilson
•my sister works at twc and she says they never automatically review anything you have to call them and specifically request the transition or it doesnt happen
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Yara Sayegh
UPDATE: Finally got through to TWC this morning! For anyone else in this situation, here's what they told me: 1. Since I already applied for DUA within the 30-day window after Hurricane Samuel, my application is still valid 2. When my regular UI exhausts, I need to call them directly to activate the DUA benefits 3. There won't be any automatic transition - I have to initiate it 4. I should call 2 weeks before my regular benefits end 5. I need to bring proof my workplace is still closed due to hurricane damage Thank you everyone for your help! This community is amazing.
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Keisha Johnson
•Great news! Glad you got a clear answer. Be sure to document everything and follow up exactly as they instructed. The transition between programs can be bumpy, but at least you know the process now.
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