DUA approval taking forever - need it for back-to-school supplies!

same boat here...applied 4 dua after the tornado hit our town. been waiting 5+ weeks now with zero updates. my kids start school next monday and i got nothing for them either. u try calling the disaster assistance hotline? they never pick up for me

DUA claims do take longer than regular UI because they require additional verification of your disaster-related job loss. Most DUA claims are being processed in 3-4 weeks right now, but it can sometimes take up to 6 weeks depending on your specific situation. Make sure you've uploaded all required documentation (proof of employment, proof of disaster impact, etc.) and continue requesting payment every two weeks even while waiting for approval. Once approved, you'll receive all backdated payments you qualify for.

Unfortunately, DUA applications are handled differently than regular unemployment and often take longer to process. In my experience, there are a few things you can do to help your situation: 1. Make sure you've marked your claim as "disaster-related" and selected the specific disaster event that affected you 2. Call your local Workforce Solutions office (not just the main TWC line) as they sometimes can help with expediting disaster claims 3. Request an emergency hardship review by explaining your school supply situation 4. Keep detailed notes of all calls including representative names For your son's school supplies, check if your school district has any emergency assistance programs - many have backpack giveaways specifically for families affected by disasters.

when I applied 4 dua last year it took almost 8 weeks to get approved!! but they did pay all the back weeks once it went thru. check with ur kids school they might have free supplies for kids in ur situation. most schools have programs for families going thru hard times.

I went through this whole DUA nightmare after Hurricane Harvey hit our town and destroyed my workplace. The system is broken and they KNOW IT!! I waited almost 7 weeks for approval while my rent went unpaid and my kid needed everything for school. No one at TWC cares about our actual lives or emergencies. They just hide behind their "processing time" excuses while we suffer. The worst part is you can never reach an actual person to help speed things up!!!! CALL YOUR STATE REPRESENTATIVE - that's the ONLY way I finally got movement on my claim.

Hey there, sorry you're dealing with this stress right now. Have you tried using Claimyr to get through to a TWC agent? After struggling for weeks trying to reach someone about my disaster claim, I used their service and got connected to an agent in about 20 minutes instead of spending hours redialing. They basically wait on hold for you and call when an agent is available. I was skeptical but it worked really well. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Once I got through to an actual person, they were able to tell me exactly what was holding up my DUA claim and what I needed to do to move it forward.

my cousin got DUA last year and she said to make sure u selected the right disaster date and check ur correspondence inbox daily cuz sometimes they send requests for more info but dont call u about it and if u miss the deadline ur claim gets delayed even longer

Quick update for everyone discussing DUA timelines - TWC is currently prioritizing DUA claims for households with school-aged children due to back-to-school season. Be sure to mention this specifically when you speak with a representative. Also, while waiting for approval, contact your local school district about their emergency assistance programs. Many Texas districts offer "disaster relief" supply packages that include backpacks, basic clothing, and essential school supplies for families affected by recent disasters. You can typically apply through your school's counselor or administration office.

update: i finally got approved today!!!!! took 5 weeks and 3 days. they deposited all my back pay at once. hang in there and keep submitting those payment requests!!