Confused about TWC disaster unemployment for Texas floods - anyone approved yet?
After the flooding hit our area last week, my warehouse job has been completely shut down. Boss says it'll be at least 3-4 weeks before we're operational again, maybe longer depending on equipment damage. I heard about disaster unemployment assistance but I'm confused about the whole process. I applied yesterday but my regular TWC account still just shows "under review" with no mention of disaster benefits. Has anyone actually been APPROVED for disaster unemployment from these recent floods? How long did it take? Do they require different documentation than regular unemployment? My coworker said something about FEMA being involved too, which is making me even more confused. I've got bills coming due and really need to know if this is going to come through or if I need to find some kind of temporary work ASAP. Thanks for any help!
24 comments


Muhammad Hobbs
Yes, I was approved for Disaster Unemployment Assistance (DUA) last year after the tornados. It took about 10 days from application to approval, but that was after FEMA had already declared our county a disaster area. The key things to know: 1. Your county MUST be officially declared a disaster area by FEMA 2. You need to apply for regular unemployment first, then get denied 3. After denial, you apply specifically for DUA through TWC 4. You'll need documents proving employment (pay stubs, tax forms) 5. You still have to do the 3 weekly work searches just like regular UI The biggest difference is you can qualify for DUA even if you wouldn't normally qualify for regular unemployment. So self-employed, independent contractors, and people with limited work history can still get help. Make sure you're checking your correspondence inbox on the TWC portal daily - they'll send requests for additional documentation there, and you only have a short time to respond.
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Sasha Reese
•Thanks for the detailed info! This helps a lot. When you say I need to be denied for regular unemployment first, do I need to wait for that formal denial letter before applying for the disaster assistance? Or can I go ahead and start that application now? Our county was declared yesterday so that part is covered.
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Noland Curtis
my sister got it after hurricane damage last year took like 3 weeks tho and she had to call like crazy to get anyone on the phone
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Diez Ellis
•When dealing with disaster unemployment benefits, calling the TWC can be incredibly frustrating because their lines are completely overwhelmed. After trying for days during the last disaster declaration, I found a service called Claimyr (claimyr.com) that helped me get through to an actual TWC agent within about 20 minutes instead of spending hours redialing. They have a video that shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh It was particularly helpful because disaster claims often have unique documentation requirements that aren't clearly explained on the website, and getting a live person was the only way I could figure out exactly what I needed to submit.
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Vanessa Figueroa
I got approved last week!! But only after being denied regular benefits first. Its confusing but thats how the system works I guess. You have to get officially denied for regular UI then the system automatically considers you for disaster assistance. Took me about 15 days total.
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Sasha Reese
•That's encouraging to hear! Did you have to submit any special documentation for the disaster claim that wasn't required for the regular unemployment application?
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Abby Marshall
The entire TWC disaster assistance program is a JOKE. I was affected by the tornados last year and it took SEVEN WEEKS to get a determination letter, by which point I had already found other work! Everyone keeps saying "oh, just wait for them to process your claim" but meanwhile your bills don't stop coming. And good luck getting through on the phone - I called 87 TIMES in one day before giving up. If you're counting on this money anytime soon, DON'T. Find temporary work if you can, because TWC disaster assistance moves at a glacial pace. Nothing about their system is designed to actually help people in a timely manner during a crisis. Just my experience.
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Sadie Benitez
•I had the complete opposite experience after the floods last year. TWC processed my disaster claim in 9 days and I was getting benefits by the second week. Maybe it depends on which county you're in or how many claims they're processing at once? Or maybe they've improved the system since the tornados.
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Drew Hathaway
does anyone know if you have to do the work search requirments with disaster unemployment? my regular job is starting back up in a few weeks so seems pointless to apply for other jobs right now
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Muhammad Hobbs
•Yes, you still have to complete the 3 weekly work search activities even with disaster unemployment. However, if you have a definite return-to-work date within 8 weeks, you can request a work search exemption. You'll need to call TWC to get this approved, and they'll likely require some sort of verification from your employer about your return date. Without the exemption, failing to do work searches can result in benefits being denied for those weeks.
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Diez Ellis
I'm a TWC claim specialist and want to clarify a few things about Disaster Unemployment Assistance (DUA): 1. You DO NOT need to be denied regular benefits first if you already know you're not eligible for regular UI (self-employed, insufficient wage credits, etc). You can apply directly for DUA. 2. If you might qualify for regular UI, then yes, you need to apply and be determined ineligible before DUA can be considered. 3. For the current flooding disaster, you must file your DUA application by [a date within 30 days of the disaster declaration]. 4. Documentation requirements: You'll need proof of employment at the time of the disaster (pay stubs, employment records, tax documents for self-employed). 5. Important: Continue requesting payment every two weeks even while waiting for a determination. If approved, you'll receive benefits for those weeks you properly requested payment. 6. Work search requirements DO apply to DUA claims unless you have a return-to-work date within 8 weeks (then you can request an exemption). Hope this helps clarify the process!
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Sasha Reese
•This is incredibly helpful, thank you! One more question - my employer said the business is definitely reopening, but they're not sure exactly when because they're waiting on insurance assessments. Since I don't have a firm return date, it sounds like I'll need to do the work searches. Is that correct?
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Diez Ellis
To answer your follow-up question - yes, without a definite return date within 8 weeks, you'll need to complete the work search requirements. Your employer would need to provide something in writing with a specific return date for you to qualify for the exemption. But here's a tip: for disaster claims, TWC sometimes considers job search requirements fulfilled if you're actively helping with disaster recovery (like cleaning up your employer's flooded workplace or helping rebuild). Document these activities carefully if that applies to you, and mention them when requesting payment.
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Sasha Reese
•Good to know about the disaster recovery activities potentially counting! I am actually helping with cleanup at the warehouse a couple days a week (unpaid), so I'll definitely document that. Thanks for the insight!
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Vanessa Figueroa
btw has anyone elses payment request been delayed? mine usually hits my direct deposit on tuesdays but its thursday now and still nothing...
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Abby Marshall
•SAME HERE! My payment is 3 days late and when I check the claim status it just says "payment processing" but no actual date. Called 22 times today and couldn't get through. This is EXACTLY why I hate dealing with TWC - zero communication when there are delays!
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Sadie Benitez
I used Claimyr last week when I couldn't get through about my disaster claim. Totally worth it! The agent I talked to explained that disaster claims take longer because they have to coordinate with FEMA. She also told me exactly what documents I needed to send in, which wasn't clear from the website at all. Just wanted to share since getting through to TWC right now is nearly impossible with regular calling.
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Noland Curtis
•how much does that service cost? seems weird to have to pay money just to talk to unemployment people
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Muhammad Hobbs
For those asking about documentation for disaster claims, here's what TWC typically requires: 1. Proof of employment at the time of the disaster (pay stubs, employment verification letter) 2. For self-employed: tax returns, business licenses, 1099s, or client statements 3. Documentation showing how the disaster directly affected your employment 4. Any correspondence with your employer about closures or reduced hours The most common reason for DUA claim delays is insufficient documentation. Submit everything upfront if possible. Also, if your regular employer isn't reopening or you're unsure when they will, remember that accepting temporary work doesn't necessarily disqualify you from benefits. You just need to report any earnings when requesting payment, and if they're below your benefit amount, you may still receive partial benefits.
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Sasha Reese
•Thanks again for all this information! I got a letter from my employer confirming the business closure due to flooding and estimating reopening timeframe. Sounds like that plus my recent paystubs should be sufficient documentation. Really appreciate everyone's help with navigating this!
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Eli Butler
I'm in a similar situation - my restaurant got flooded out and we're looking at being closed for at least a month. I applied for regular unemployment on Monday and got the denial letter yesterday (not enough wage credits since I just started this job 3 months ago). Now I'm trying to figure out the DUA application process. One thing I'm confused about - do I need to wait for some kind of official notification that I can apply for disaster assistance, or do I just go back into the TWC portal and look for a DUA option? The website isn't super clear about the next steps after getting denied for regular benefits. Also, for anyone who's been through this - is there a separate application or does it automatically trigger once you're denied? I'm worried about missing some deadline or step in the process.
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Romeo Quest
•Hey Eli, I just went through this exact same process! After you get your denial letter for regular unemployment, you should receive a separate notice in your TWC correspondence inbox (usually within 24-48 hours) with instructions on how to apply for DUA. Don't worry about missing anything - they'll walk you through it. You'll basically fill out a new application that's specifically for disaster assistance, and you'll need to provide documentation showing how the flood directly impacted your work. Since you mentioned your restaurant flooded, definitely get something in writing from your employer about the closure and expected reopening timeline. The good news is that DUA is designed for situations exactly like yours where you might not qualify for regular unemployment but lost work due to the disaster. Just keep checking your correspondence daily and respond quickly to any requests for additional info. Good luck!
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Diego Flores
I'm also dealing with flood damage to my workplace and have been following this thread closely. Just wanted to add that I called TWC yesterday and the agent told me that disaster claims are currently taking 2-3 weeks longer than usual because of the high volume from the recent flooding. She said they're processing claims in the order they're received, so if you haven't applied yet, definitely don't delay. One thing that helped speed up my application was having all my documentation ready before I even started the DUA application. I had my last 3 pay stubs scanned, a letter from my employer about the closure, and photos of the flood damage to our building. The agent said having everything uploaded at once instead of submitting pieces later really helps avoid delays. Also, for anyone still waiting - make sure you're requesting payment every two weeks even if your claim is still pending. If you're approved, you'll get back pay for those weeks, but only if you actually requested payment during that time. I almost missed this detail and would have lost out on benefits for my first two weeks.
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Dmitry Kuznetsov
•This is really helpful advice about having all documentation ready upfront! I'm just starting this process and hadn't thought about getting photos of the flood damage. My warehouse is still pretty much a mess, so I should definitely document that before they start the cleanup. Quick question - when you say "letter from employer about the closure," did you need anything specific in that letter? Like certain wording or official letterhead? My boss is pretty informal and I want to make sure whatever he writes will be acceptable to TWC. Also thanks for the reminder about requesting payment every two weeks - I definitely would have forgotten that step and probably missed out on back pay!
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