DUA payments taking forever - has ANYONE actually received money from TWC?

mine took like 6 weeks before i got paid last year...DUA is actually slower than regular UI sometimes

I'm in the same boat! Applied 5 weeks ago after the flood damaged my workplace, and my claim still shows 'pending'. I've been calling daily with no luck getting through. Did you upload all your proof of employment documents? They require those within 21 days of applying, and if anything's missing, they won't tell you - they just let your claim sit there.

I went through this process last year after the hurricane. DUA claims typically take 4-6 weeks to process because they require additional verification compared to regular unemployment. The TWC has to confirm that your unemployment is directly caused by the disaster, not other factors. Make sure you've completed these steps: 1. Uploaded ALL proof of employment documentation 2. Verified your identity through ID.me (separate from your TWC account) 3. Completed work search requirements (yes, even DUA requires this) 4. Filed your biweekly payment requests on time If you miss any of these, your claim will stay pending without notification. Also, check your Correspondence Inbox on the TWC portal - they often send requests for additional information there without emailing you.

DUA is a JOKE!! I waited 8 weeks after the tornado last year and had to call my state representative to get any movement. TWC is deliberately slow with disaster claims hoping people will give up or find work before they have to pay!!

I got approved and paid for DUA about 3 weeks after applying, but only after I was able to speak with a TWC agent who found a problem with my application that needed fixing. The online system wasn't showing any issues. After spending days getting busy signals and disconnections, I used Claimyr (claimyr.com) to get through to TWC. They got me connected with an agent in about 20 minutes who fixed my claim on the spot. Within 3 days my status changed to approved, and payment came 2 days later. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh For DUA claims specifically, speaking to someone is really important because there are so many additional requirements compared to regular UI.

DUA claims require substantial documentation and verification since they involve both state and federal funds (FEMA). Here's what's likely happening: 1. Your claim is in the verification queue where TWC reviews your proof of employment AND proof that your unemployment is directly caused by the disaster. 2. For DUA claims, TWC must verify with local emergency management that your area was indeed affected by the declared disaster. 3. You MUST file payment requests even while the claim is pending. These can be done through the TWC website or Tele-Serv (800-558-8321). If your claim gets approved, you'll only be paid for weeks you properly requested. 4. Remember that DUA has slightly different work search requirements than regular UI. You need to document at least 3 work search activities per week, but they can include activities related to returning to your pre-disaster employer. The good news is that once DUA claims start processing, they often get paid in a lump sum for all back weeks.

anybody else having trouble with the id.me part for dua? i keep getting errors when i try to verify

Update on my situation - my DUA was just approved today after 5 weeks! I finally got through to TWC yesterday and they said there was a mismatch between my disaster zip code and work address that was holding things up. The rep fixed it immediately. Payment should arrive in 2-3 business days. Keep pushing!

My cousin got DUA payment last week. took like 5 weeks total. said they dont tell u when somethings wrong they just let it sit there until u call

UPDATE: I finally got through to TWC this morning using the Claimyr service that someone suggested above. The agent found the problem right away - there was a flag on my account because my employer had responded saying they were only closed for 2 weeks (not 3 like I claimed). Once I explained that we were called back for cleanup before actually reopening for business, she removed the flag. My claim is now approved and payment should arrive within 72 hours for all 4 weeks! Such a relief!

This thread is so helpful! I'm dealing with a similar DUA situation - applied 3 weeks ago after the flooding and still pending. Reading through everyone's experiences, it sounds like the key is getting through to an actual agent to find out what's holding things up. I've been doing work searches and filing payment requests, but I didn't realize about the ID.me verification being separate from TWC login. Going to double-check that today. It's frustrating that TWC doesn't proactively tell you when there's an issue with your claim!

I'm going through the exact same thing right now! Applied for DUA 6 weeks ago after my restaurant job was shut down due to flood damage, and my claim is still showing "pending" with no explanation. I've called TWC probably 20+ times and either get busy signals or sit on hold for hours before getting disconnected. Reading through this thread has been incredibly helpful - I had no idea I was supposed to be filing payment requests while my claim was pending! I thought I had to wait until it was approved. Also didn't know about the separate ID.me verification. Going to check both of those things today. It's so frustrating that TWC doesn't communicate what's wrong with your claim or what additional steps you need to take. You'd think for disaster assistance they'd have better systems in place to help people who are already dealing with enough stress from the actual disaster!