Texas Unemployment

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  • Connect you to a human agent at the TWC
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Keisha Taylor

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I've been getting TWC payments through Chime for about a year now and can share what I've learned about the timing. Generally, once your payment shows "processed" on the TWC website, Chime receives and posts the deposit within 1-2 business days - sometimes even the same day if TWC processes it early in the morning. The key advantage with Chime is they don't hold ACH deposits like traditional banks do, so you get your money as soon as they receive it from the state. Since this is your first payment, there might be an extra day for verification, but you should definitely see it by tomorrow or the next day. One thing that helped reduce my anxiety was downloading the Chime app notifications so I get an alert the instant any deposit comes in. That way I'm not constantly checking my balance! Hang in there - the first payment is always the most nerve-wracking, but once you see the pattern it gets much easier.

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Andre Dupont

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This is really reassuring to hear from someone who's been through this for a whole year! I definitely think I'll set up those Chime notifications - seems like everyone is recommending that. It's good to know that even with first payment verification, it shouldn't take more than an extra day or two. I'm trying to stay patient but when rent is due soon it's hard not to stress. Thanks for the encouragement that it gets easier once you know the pattern!

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Been using Chime with TWC for about 5 months now and wanted to add my experience. The timing is usually very predictable - 1-2 business days after "processed" status like everyone else mentioned. But here's something I haven't seen mentioned yet: if you have the Chime mobile app, you can enable push notifications specifically for deposits. Go to Settings > Notifications > Account Activity and turn on "Money In" notifications. This way you'll get an instant alert the moment your TWC payment hits, instead of obsessively checking your balance every few minutes like I used to do! Also, Chime usually processes incoming ACH transfers in the early morning hours (around 6-8am in my experience), so if you don't see it by mid-morning, it'll likely come the next business day. The wait is definitely stressful but Chime has been the most reliable bank I've used for unemployment deposits.

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Lauren Zeb

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This is super helpful! I just turned on those "Money In" notifications in my Chime app - can't believe I didn't know about that feature before. The early morning processing time is good to know too, so I won't be frantically checking my phone at midnight expecting it to be there. It's really comforting to hear from so many people who've had good experiences with Chime and TWC deposits. Makes me feel like I chose the right bank for this situation at least!

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Great to hear you got it resolved! This thread has been super helpful - I'm dealing with a similar situation where TWC double-collected my overpayment. I'm definitely going to try that Claimyr service since I've been calling for days with no luck. It's ridiculous that we have to jump through all these hoops just to get back money they shouldn't have taken in the first place. The fact that their systems don't talk to each other is just mind-blowing for a government agency in 2025. Thanks everyone for sharing your experiences - at least now I know what to expect!

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Lucas Lindsey

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Welcome to the club, unfortunately! 😅 I'm also dealing with TWC's broken system right now. After reading through everyone's experiences here, I'm convinced this double-collection issue is way more common than it should be. It's honestly shocking that in 2025 a major government agency can't sync their payment systems properly. I've been on hold for 3 hours today trying to reach someone - definitely going to look into that Claimyr service too. At least we have this community to help each other navigate these ridiculous bureaucratic nightmares! Keep us posted on how your refund process goes.

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Emma Davis

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Wow, this thread is incredibly eye-opening! I had no idea this double-collection issue was so widespread with TWC. I'm currently dealing with unemployment benefits myself and this makes me want to check my payment history more carefully. It's absolutely ridiculous that their payment portal and benefit deduction systems don't communicate - how is that even possible in 2025? The fact that people have to wait months for refunds on money that was wrongfully taken is just infuriating. Thanks to everyone who shared their experiences and solutions - especially the tip about contacting state representatives when all else fails. This kind of community knowledge sharing is invaluable when dealing with broken government systems!

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Sean Flanagan

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Yes! Wanted to update everyone. My payment request went through normally yesterday even though the ID verification is still showing as

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Amara Adebayo

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That's great news that your payment went through! Thanks for updating everyone - it really helps to know the outcome. This is exactly what most people experience with these routine ID verifications. The system is designed to keep payments flowing while they do their security checks in the background. Hopefully your verification clears soon and you won't have to deal with this again!

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This is such a relief to hear! I'm actually going through something similar right now - got the double verification request last week and was panicking about my payments. Seeing that yours went through normally gives me so much hope. It's really frustrating how TWC doesn't clearly explain that payments typically continue during these reviews. Thanks for taking the time to update us @Sean Flanagan - these real experiences are way more helpful than the vague info on their website!

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Lucas Adams

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Just wanted to add that if you do end up going back to W-2 employment, you might want to consider keeping some freelance work on the side if possible. That way you're building up those unemployment contributions again while maintaining some self-employment income streams. I know a lot of people who do a hybrid approach - like working part-time or contract-to-hire positions while keeping their best freelance clients. It's not always feasible depending on your field, but it can provide more stability than going all-in on either direction. Also gives you options if you ever want to transition back to full self-employment later when the market improves.

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Natalie Chen

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That's really smart advice about the hybrid approach! I hadn't considered keeping some freelance clients while transitioning back to W-2 work. My field (graphic design/marketing) could definitely work that way - maybe find a part-time position and keep my two best long-term clients on the side. That way I'm rebuilding my unemployment eligibility while not completely abandoning the self-employment income. Plus it might make the transition less jarring than going straight back to a traditional 9-to-5 after being my own boss for almost 4 years. Thanks for that perspective!

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Daniela Rossi

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One thing to keep in mind is that even if you don't qualify for regular unemployment, you might still be eligible for other TWC services like job placement assistance and career counseling at no cost. I went through their WorkInTexas.com system when I was transitioning between careers and found it actually pretty useful - they helped me update my resume and connected me with employers in my area. Since you've been self-employed for so long, they might also have resources specifically for people transitioning from freelance/gig work back to traditional employment. It's worth exploring even if the unemployment benefits don't pan out.

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Melina Haruko

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This thread is so helpful! I'm in week 3 of unemployment and had the exact same panic last week when my payment didn't show up at midnight like usual. Ended up staying awake until 3 AM refreshing the page like crazy. Now I know it's just the new normal with their system changes. One thing I learned from my cousin who's been on unemployment longer - she sets up text alerts through her bank so she knows as soon as the deposit hits, rather than obsessing over the TWC status page. That way you can just focus on the actual money arriving instead of watching the processing status. Might be worth setting up if your bank offers it! Thanks everyone for sharing your experiences. It really helps to know we're all going through the same thing with these delays.

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That's such a smart idea about the bank text alerts! I never thought of that but it makes so much sense - why stress about the status page when you can just get notified when the actual money arrives? I'm definitely going to look into setting that up with my bank. And I totally relate to the staying up until 3 AM refreshing thing - I did the exact same thing last week before I found this thread. It's amazing how much anxiety this whole process creates when you're already dealing with being unemployed. Thanks for sharing that tip!

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Luca Esposito

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Wow, reading through all these responses has been so reassuring! I'm about 5 weeks into unemployment and experienced the exact same panic when my payment didn't process at midnight like it used to. I actually found this thread by googling "TWC payment not processing midnight" at like 2 AM last week when I was freaking out. It's really helpful to know this is a system-wide change that started in March 2025 and not something wrong with individual claims. The tip about bank text alerts is genius - I just set that up so I won't have to obsess over the status page anymore. For anyone else who finds this thread while panicking like I did: take a deep breath, you're not alone, and it's probably just the normal delay everyone else is experiencing. This community has been such a lifeline for navigating all the TWC quirks and changes. Thanks to everyone for sharing their experiences and tips!

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