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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Andre Dupont
To answer your original question - yes, you'll almost certainly get paid on Thursday. I've been on unemployment twice in Texas and Veterans Day always delays things by exactly one day. Don't stress too much!
Thanks for the reassurance! Thursday would work fine for my budget planning. Fingers crossed!
TWC denied my DUA claim saying employer letter looks fake - help with appeal process?
I'm absolutely fuming right now! I applied for Disaster Unemployment Assistance after tropical storm Alicia damaged the office building where I was supposed to start my new job. I had everything lined up to start my position as a dental hygienist on September 15th, but the clinic had major water damage and the owner had to postpone all new hires indefinitely. I submitted my DUA claim with TWC right away (early July) with the ID.me verification and uploaded the official letter from the dental practice explaining the situation. I've been calling every 10 days for TWELVE WEEKS just to check status, and they kept saying "everything looks good, just wait for processing." Yesterday I finally got a determination letter saying I was DENIED because I "failed to provide sufficient documentation of employment or self-employment." When I finally got through to someone at TWC today, they had the nerve to tell me my employer's letter "looked suspicious" and "didn't meet their standards"!!! This was on the clinic's official letterhead with the dentist's signature! The agent just casually told me I should file an appeal. I'm beyond frustrated. Has anyone gone through the DUA appeal process? What additional documentation should I gather? How long does a DUA appeal typically take? I've got bills piling up and I'm getting desperate here.
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Lourdes Fox
not to be a downer but DUA is really hard to get... my neighbor lost her restaurant job after the tropical storm and they denied her 3 times sayin she didnt have enough proof even tho the restaurant was literally underwater lol so dont expect too much
That's not entirely accurate. DUA absolutely can be approved with the right documentation. Your neighbor's case sounds like she might have been eligible but didn't present her evidence properly. The key with DUA is showing that but for the disaster, you would be employed. Documentation needs to be very specific about how the disaster directly caused the job loss.
Update: I just submitted my appeal online with WAY more documentation. I included: 1. Original offer letter 2. Email thread discussing the job details 3. NEW letter from the dentist with more details about the damage 4. Photos of the water damage to the clinic that my would-be boss sent me 5. Timeline of all communications Fingers crossed this works. I'm still confused about how to request payments while my claim is denied though. When I log in it doesn't give me the option to request payment - just shows DENIED in red letters. Any advice?
Tasia Synder
•Good job gathering all that documentation! Regarding payment requests, call TWC tomorrow and specifically ask them to enable payment requests on your denied claim while appeal is pending. Sometimes they have to manually activate this in the system. Make sure to document the name of who you speak with and the date/time.
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Zainab Omar
Quick update on appeal timelines - I was at the Workforce Solutions office yesterday for a job fair, and the staff mentioned they're seeing TWC appeals getting scheduled faster now than a few months ago. The current backlog is about 4-5 weeks from filing to hearing date for most cases. Also, regarding your evidence - make sure you have documentation showing you reported the equipment issues to your employer multiple times. In work-from-home cases, TWC looks closely at whether you made reasonable efforts to resolve technical issues before they led to your termination.
Sofia Torres
•That's at least a little better news on the timeline! And yes, I have texts, emails, and screenshots from our company chat showing I reported issues at least 8 different times over a two-week period. I even offered to drive to the office to get replacement equipment but was told that wasn't an option because of their office space limitations. I'm hoping that shows I made reasonable efforts.
Yara Sayegh
Just wanted to follow up - after you get through to TWC, ask them specifically about a "quality control review" of your case. Sometimes they can flag obvious determination errors for review before the actual appeal hearing. It doesn't always work, but I've seen it help speed things up in cases with clear documentation like yours.
Ava Martinez
•Quality control review is a JOKE. I requested one and all they did was rubber-stamp the original denial. Complete waste of time. The ONLY thing that works is getting an actual hearing with a different examiner.
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FYI, if you submitted your ID through the verification link, you should've received a confirmation email immediately. Did you get that? If not, the submission didn't go through and you need to try again. Their system is GARBAGE and frequently fails to accept uploads with zero notification that anything went wrong.
Leo Simmons
•I didn't get any confirmation email! I thought I did everything right, but maybe that's the issue. I'm going to try the verification process again right now. Thanks for the heads up!
James Maki
Quick update on identity verification timing: TWC just announced they're experiencing a backlog in identity verification processing due to a recent system upgrade. Current processing time is approximately 14-18 business days. If you need immediate assistance, calling at 7:01am still provides the best chance of connecting with a representative who can check your verification status.
Kayla Morgan
•is there any official notice about this? i cant find anything on TWC site about delays
James Maki
•It was mentioned in their system status update on the login page (the yellow notification banner), but they only display it intermittently. I took a screenshot last time I saw it. The delays seem to be affecting everyone with identity verification issues right now.
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After you've been approved for benefits and your payment requests show as processed, there are 3 common reasons why money still doesn't show up on your card: 1. Payment hold due to identity verification issues (even if you already completed ID.me) 2. Bank routing/account verification problems 3. A system flag for potential fraud that nobody told you about The most effective solution is to request a supervisor who specializes in payment issues. Regular agents aren't trained to resolve these specific problems. The supervisor can see flags on your account that regular agents can't even access in the system. Also worth noting that TWC did just complete a major system update in March 2025 that's causing widespread payment delays. They're not announcing this publicly but it's affecting thousands of claimants.
NeonNova
•Thank you for this insight! So when I call and ask for a supervisor, should I mention one of these specific issues? Or just say I need a payment supervisor? I completed ID.me verification months ago when I first applied, so I'm shocked if that's suddenly an issue now after I already received some payments.
update us if u get ur money!! im in same boat and need to know theres hope lol
NeonNova
•I definitely will! I'm calling again first thing tomorrow morning with all the advice from this thread. Fingers crossed something actually works this time.
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Jamal Carter
did u try using a different device? my laptop kept giving errors but when i used my phone it worked fine lol
CyberSamurai
•I haven't tried my phone yet! That's such a simple solution I completely overlooked. Will definitely try that tonight, thanks!
Update from what I'm hearing: There's currently a known issue with the TWC system affecting some applications with the EM22 error. For claimants with out-of-state wages, previous claims, or certain employer types, the online system may reject the application. In these cases, filing by phone is actually the recommended option. If you're still having trouble after trying all these suggestions, definitely use either the Workforce office or a service to get through by phone.
CyberSamurai
•Thanks for the update! Since I did work out of state recently, sounds like phone might be my only option. I'll try the early morning website attempt first, then move to phone if that doesn't work. Really appreciate everyone's help!
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Ava Martinez
Great news! So happy for you. The stress of these appeals is just awful, isn't it? Enjoy the relief!
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Update: I submitted my final payment request including the waiting week yesterday through the online portal. The system didn't look any different than usual, but I made sure to complete all my work search activities. Crossing my fingers it processes correctly! Thanks everyone for your help.
Sean Murphy
Good job! Just to set expectations - it typically takes 2-3 business days for regular payment processing, but as someone mentioned earlier, the waiting week might take a bit longer. If you don't see it pending in your account after 7-10 business days, that's when I'd recommend following up. Hope it comes through quickly for you!
ID.me temporary paper license rejection blocking TWC benefits despite being 'approved'
Absolutely at my wits end with this ID.me verification nightmare! My husband got approved for unemployment benefits over 5 weeks ago, but we can't access a dime because of this ridiculous ID.me hurdle. His license expired and he went to renew it this Monday - they took his physical ID card and gave him the temporary paper license (standard TX procedure). Now ID.me is rejecting his verification even though THEIR OWN WEBSITE says temporary paper licenses are acceptable! He uploaded that plus a photo of his old license he took before surrendering it. Nothing works.\n\nHe's called TWC 38 times in 3 days and can never get through. The automated system just says "high call volume" and disconnects. He's sent 4 emails to ID.me support with zero response. Our rent is due next week and we're completely stuck. Has anyone dealt with this temporary license issue with ID.me? Some YouTube video suggested DMing the CEO of ID.me on Twitter as a last resort - has anyone actually gotten help that way? This is absolutely insane that a third-party verification service can block legitimate benefits that have already been approved! 😡
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Andre Moreau
I had almost the identical situation happen with my paper license back in January, and I can confirm that DMing the CEO on Twitter actually worked for me! I know it sounds crazy, but after six weeks of getting nowhere, I sent him a DM explaining my situation, and his assistant contacted me within hours. Had my identity verified the next day. Worth trying alongside these other excellent suggestions. And definitely use the Claimyr service mentioned above - it's the only reliable way to actually reach a TWC representative these days.
Nia Harris
That's amazing! I would never have believed contacting a CEO would work. My husband just sent a DM about 30 minutes ago. I'll update if we hear anything. And yes, we're definitely using Claimyr tomorrow morning. At this point we just need someone - anyone - at TWC to help break this logjam.
Layla Sanders
one more thing - when u first apply online the system is gonna ask if u were laid off or quit. this confused me cuz neither applied to me with reduced hours. u should select the option for 'still working reduced hours' or something similar (i cant remember exact wording). if u select wrong option it will mess up ur whole application!
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Mohammed Khan
•Oh that's super helpful! I would have been confused by that question too. Thanks for the heads up!
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Kai Rivera
Good luck!! The whole process is stressful but worth it when you finally get some help. Hope those people you work for realize how badly they're treating their employees.
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Mohammed Khan
•Thank you! I'm already looking for another position with a more stable schedule and better management. Hoping the partial unemployment helps bridge the gap until I find something better.
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