Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

GalaxyGlider

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when i finished my contract last yr it took about 10 days from filing to getting determination letter saying i was approved. first payment came like 3 days after that. not too bad actually!

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You got INSANELY lucky. Most determination letters are taking 4-6 weeks right now according to what the TWC rep told me last month. System is totally backlogged.

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Since you mentioned your contract is ending due to budget cuts, make sure you get something in writing from your employer stating this. It could be an email or formal letter. This documentation will be helpful if TWC contacts your employer to verify the reason for separation. Sometimes employers dispute unemployment claims, even for contract endings, to avoid increases in their unemployment insurance rates. Having written proof that the separation wasn't your fault will strengthen your claim.

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That's excellent advice - I'll definitely get documentation from my manager. Should I also ask for a formal letter stating my contract dates and that I worked until the end of the term?

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Yes, absolutely. Get documentation that shows: 1) Your original contract terms including end date, 2) Confirmation that the contract is ending due to budget/business reasons (not performance), and 3) Verification that you worked through the agreed contract period. This creates a clear paper trail showing you had a qualifying job separation.

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Paolo Romano

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Heads up - those appeal hearings are super formal! Judge made me swear an oath and everything lol. But dont be nervous just tell truth. I would check mail settings too sometimes TWC emails go to spam

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Connor Murphy

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Good point about checking spam. I just looked and don't see anything from TWC there. Thanks for the heads up about the formal nature of the hearing!

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Amina Diop

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Has anyone actually used that Claimyr service mentioned above? I've been trying to get someone at TWC on the phone for days and I'm desperate, but wondering if it's legit before I try it.

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Yes, I've used it twice. It works exactly as advertised - connects you through to TWC without having to redial for hours. Saved me so much frustration. The video demo on their site shows exactly how it works.

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Andre Laurent

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I just want to emphasize how INSANE it is that TWC doesn't make this clear!!! The determination letter should say in HUGE BOLD LETTERS that you need to keep requesting payments during appeal. They deliberately make this confusing so people miss out on benefits they deserve. It's total BS that we have to learn this stuff from random internet strangers instead of the actual agency that's supposed to help unemployed people!

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Yuki Tanaka

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One more thing - when you talk to TWC about the missed payment requests, make sure you specifically ask for a "backdated payment request" form. They can email it to you. Fill it out for each missed week, explaining that you weren't informed of the requirement to continue requesting during appeal. Be very specific with dates and include any proof that you were job searching during those weeks. This won't guarantee they'll allow the retroactive requests, but it improves your chances significantly.

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Ethan Davis

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Thank you! I'll specifically ask for the backdated payment request form. Should I submit a separate form for each week I missed, or can I do them all on one form?

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Yuki Tanaka

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You need to submit a separate form for each two-week period you missed requesting payment. Each form should detail your work search activities for those specific weeks.

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hav u tried the chat option on the website? thats how i got help

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AstroExplorer

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I tried the chat but it just gave me automated responses that didn't help with my specific situation. Maybe I'll try again though.

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i work for a different temp agency now but got benefits last year when my assignment ended. one weird thing was my benefit amount was super low because they only counted the weeks i actually worked, not the full quarter. just be prepared that your weekly benefit might be less than you expect.

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Layla Mendes

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This is because TWC calculates benefits based on your highest earning quarter in the base period. With temp work being intermittent, this can result in lower benefit amounts. They divide your highest quarter earnings by 25 to determine your weekly benefit amount (subject to the maximum).

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One more important detail: when you request your payment every two weeks, if the temp agency contacts you about ANY potential work during that period, you must report that contact on your payment request, even if you didn't accept the assignment. Failure to report these contacts can result in an overpayment determination later. Also, make sure you're doing and documenting at least 3 work search activities each week. For temp workers, TWC is particularly strict about verifying these because they want to ensure you're actively looking for work while waiting for the agency to call.

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Thanks for this advice. Should I be applying to jobs outside the temp agency too? Or does just being available for the agency count as my work search?

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Being available to your temp agency does NOT count as work search activities. You need to be actively applying for jobs, attending interviews, registering with WorkInTexas.com, etc. Document each activity carefully with dates, company names, and positions. TWC can audit your work search logs at any time.

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quick question - did anyone have to do those stupid work search requirements during the appeal process? i thought we didn't have to do that until after getting approved but my friend said i should be doing them now just in case??? so confused

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Olivia Harris

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Yes, you absolutely should continue your work search activities (minimum 3 per week in Texas) and document them even while your appeal is pending. If you win your appeal, TWC will ask for your work search information when you request payment for those weeks. If you haven't been doing them, you could potentially lose benefits for those weeks even after winning your appeal.

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Aria Park

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Got my decision today - APPROVED!!! Only took 5 days instead of the 7-10 they said. The letter specifically mentioned that "claimant's testimony was found credible and employer failed to appear to provide contradicting evidence." Thank you all for the support! Now waiting for the backpay to hit my account.

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Noah Ali

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That's fantastic news! Congratulations! The backpay usually processes within 3-5 business days. Be sure to continue your regular payment requests and work search activities going forward.

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Congrats!! At least the system worked for SOMEONE!

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CosmicCowboy

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UPDATE: The website is back up now! Just successfully submitted my payment request. It's running a bit slow but at least it's working. Thanks everyone for your help and suggestions!

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Malik Jackson

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Great news! Glad you were able to get your payment request submitted. For future reference, this type of system maintenance tends to happen around the middle of each month, so it might be worth planning to submit a day early next time just to be safe.

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I'm still getting an error message when I try to log in. Anyone else still having problems or is it just me now? Getting so frustrated with this whole process!!!

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Ravi Malhotra

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Try clearing your browser cache completely, then close the browser, restart it and try again. Sometimes the system keeps old error pages cached even after maintenance is complete. If that doesn't work, try using a different browser entirely (Firefox instead of Chrome, etc.).

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Luca Ferrari

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In my experience working with TWC claims, after the caseworker interview, a determination is typically made within 5-10 business days. However, remember that the timeline can vary based on: - How many claims TWC is processing at the moment - Whether your employer contests any details - If additional verification is needed - Any discrepancies in your work history Keep up with your payment requests every two weeks. If approved, you'll receive payment for all eligible weeks you've requested. Make sure you're completing your work search activities too (minimum 3 per week) and documenting them properly. Even before approval, you need to meet these requirements to receive benefits for each week.

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do they actually check your work search activities? ive been applying to places but not keeping detailed records

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Luca Ferrari

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Yes, they absolutely can and do verify work search activities, often through random audits. If you're selected for an audit and can't provide documentation, you could lose benefits and potentially have to pay back any weeks where you couldn't prove your search activities. Start keeping detailed records immediately - job title, company, application date, contact information, and application method for each one.

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NeonNinja

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Thanks everyone for all the helpful responses! I'm feeling a bit more optimistic now. I've been doing my work searches and keeping records, and I'll definitely keep requesting payments every two weeks. I'll update this thread once I hear something. Hoping for that determination letter soon!

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NightOwl42

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Yes, you might have a valid FMLA claim since you meet the requirements. You can file a complaint with the U.S. Department of Labor's Wage and Hour Division. This would be separate from your unemployment claim, but could potentially help with getting your job back or receiving compensation if they find your termination violated FMLA protections.

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good luck with TWC, mine took 5 weeks to get approved 😩

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Paolo Conti

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Just to follow up on my earlier comment - if you have direct deposit, most payments delayed by a holiday will arrive by Wednesday morning at the latest. If you have the TWC debit card, it can sometimes take until Thursday because there's an extra processing step with the card issuer. For future reference, here are the remaining federal holidays in 2025 that might affect your payment timing: - Memorial Day (May 26) - Juneteenth (June 19) - Independence Day (July 4) - Labor Day (September 1) - Columbus Day (October 13) - Veterans Day (November 11) - Thanksgiving (November 27) - Christmas (December 25

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Connor Murphy

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Thank you for that holiday list! I'm going to save it and plan ahead for those weeks. I have direct deposit, so hopefully it'll come through tomorrow morning like you said.

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mine just posted!!!! check ur account maybe

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Connor Murphy

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OMG THANK YOU for letting me know! Just checked and mine posted too! Such a relief. Thanks everyone for your help!

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