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btw the hearng will probly be over the phone not in person. thats how mine was. make sure ur in a quite place with good signal so u dont get cut off!!!
The real problem is TWC is DESIGNED to side with employers initially. They know most people give up and don't appeal. And they make the appeal process as slow and painful as possible hoping even more people give up. I filed a complaint with the DOL after my case because of how they handled it. Didn't change anything for me personally but maybe if enough people report the issues they'll be forced to improve the system.
While there are certainly issues with the system, I don't think it's fair to say TWC is designed to side with employers. The initial determination process is just more streamlined and doesn't always allow for thorough review of all evidence. That's precisely why the appeal process exists - to provide a more comprehensive review when needed. The backlog is unfortunate but it's more a result of understaffing than an intentional barrier.
To address the original poster's follow-up question: If your workplace suffered additional damage from Beryl that extends your unemployment period, you should contact TWC to update your existing DUA claim. While you don't need to file a completely new claim, you may need to provide documentation showing the extended impact. This could include a letter from your employer stating the additional closure time due specifically to Beryl damage, photos of new damage, or repair estimates showing the extended timeline. The key is documenting that your unemployment duration has been extended specifically because of the subsequent hurricane damage.
guys remember to keep requesting payment every 2 weeks even while dealing with this confusion!! i almost forgot my payment request with all this beryl stuff happening
One important thing to remember about DUA that many people miss: You need to provide proof of employment within 21 days of applying. This can be pay stubs, employment records, or bank statements showing deposits from your employer. Since you're still with the same employer, ask them for a letter confirming your employment status and the dates you were temporarily laid off due to the disaster. Having this documentation ready will prevent delays in your claim processing.
One more important thing about DUA that others haven't mentioned: There's a 30-day application deadline from when the DUA program is announced for your disaster area. Unlike regular unemployment which you can apply for anytime, DUA has a strict window. Make sure you don't miss it even if you're still gathering documentation.\n\nAlso, your pay documentation issue is common for 1099 workers. TWC has a specific affidavit form for self-employed or 1099 workers applying for DUA. You'll need to report your earnings as accurately as possible based on the Venmo/check records you have. Be prepared to provide bank statements showing the deposits as supporting evidence.\n\nRegarding the termination reason: be completely transparent, but frame it in the context of how the disaster created the circumstances that led to your job loss (having to care for children, disruption to normal work patterns, etc.
Javier Morales
u gonna get less $ than u think just warning u now lol
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FireflyDreams
Update: I applied yesterday and listed both income sources. The online system was confusing but I managed to get through it. Now my claim status says "under review" and mentions something about determining my "base period wages" - whatever that means. Guess I'll be making some phone calls to figure out what's next. Thanks for all the advice everyone!
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CosmicVoyager
•Base period" wages refers to how they calculate your benefit amount - they look at your earnings over the first four of the last five completed calendar quarters. This is why documentation is so important. Since'we re in Q2 of 2025 now,'they ll look at your income from January-December 2024. "The under" review status is normal while they verify both incomesources.
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