Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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My mother-in-law is having the same issue right now. Filed last week, system keeps showing her last payment from 2020!! TWC definitely has a database problem right now mixing old and new claims. Waiting on hold with them now... going on 1 hour and 22 minutes...
UPDATE: I finally got through to TWC this morning! Called right when they opened at 7am. The rep confirmed there IS a glitch in their system where it's pulling old claim history for new claims filed in January. She fixed it on her end and now my account shows the correct info. My first payment request date IS supposed to be Jan 15th, so that part was correct. She said they're aware of the issue and working on it, but anyone experiencing this should call to have their account manually updated. Thanks everyone for your help!
thx for update!! gonna try calling at 7am tomorrow
Glad you got it sorted out! January and TWC systems... never a good combination.
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Has ur employer filed a mass claim for everyone? My job did that after the hurricane and it made everything easier
They didn't file a mass claim. The company has about 30 employees, and I think they were too overwhelmed dealing with the property damage to handle unemployment stuff. Should I ask them about that?
At this point, since you already have an individual claim established, having your employer file a mass claim wouldn't be helpful. However, you should ask your employer to provide TWC with a projected reopening date if they haven't already. This information can sometimes affect how your claim is processed.
Based on all the information shared in this thread, here's what I recommend you do: 1. Use Claimyr or keep trying to reach TWC directly to discuss your specific situation 2. Ask about any Extended Benefits or special disaster-related extensions that might be available after your regular benefits exhaust 3. Register with the Disaster Recovery Employment Program 4. Maintain your work search activities and payment requests even after benefits exhaust 5. File for all available FEMA assistance if you haven't already 6. Get written documentation from your employer about their projected reopening timeline The system is definitely imperfect when it comes to long-term disaster recovery, but staying proactive and maintaining all requirements gives you the best chance at accessing additional help if it becomes available.
Thank you so much! I'm going to follow this plan exactly. I really appreciate everyone's help and advice - feeling much more clear on what to do now even though the situation isn't ideal.
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Has anyone here actually gone in person to a TWC office for this kind of situation? I've been wondering if that might work better than phoning.
In-person visits to Workforce Solutions offices can sometimes work, but they primarily handle job search assistance rather than claim issues. For backdating payment requests specifically, most local offices will still need to call the same TWC claim center on your behalf. However, some offices have direct lines or special contacts that can be helpful. It's worth trying if you live near an office and have exhausted phone options.
Update: I finally got through! After trying all weekend with no luck, I used the Claimyr service that someone mentioned above. Got connected to a TWC agent in about 15 minutes. The agent was able to backdate all 12 of my payment requests in one call! She said the payments should hit my account within 3 business days. Such a relief after weeks of stress. Thanks everyone for your suggestions!
AMAZING! Did they say why the system wouldn't let you backdate online? This might help others with similar problems.
Yes! The agent explained that the online system can only handle backdating 2 weeks on its own. Anything more than that (especially after an appeal) requires manual intervention by a claims specialist. Apparently it's a limitation of their software that they've been "working on fixing" for years.
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my buddie works construction and gets TWC when its raining for like weeks. he said it works ok but sometimes theres like delays with the payments. bettr than nothing tho
Those delays are THE WORST though! One time I waited 5 weeks for payment because of some "pending issue" that nobody would explain to me! And you can't talk to a REAL PERSON to fix anything! The whole system needs to be rebuilt from scratch if you ask me.
Doesn't the dealership have to agree to this? My daughter tried to get unemployment when her retail hours got cut and her employer fought it saying she was still employed. The whole thing turned into a mess with TWC sending her overpayment notices later.
That's a good question about employer involvement. For partial unemployment, the employer doesn't need to "agree" to it - it's the employee's right to file if their hours have been reduced through no fault of their own. However, TWC will contact the employer to verify the reason for reduced earnings. If the employer incorrectly reports that the reduction was due to employee choice or misconduct, that could create problems. It's best for your husband to give his employer a heads-up that he's applying for partial benefits due to the fluctuating flag hours. Most employers understand this process, especially in industries where work fluctuates seasonally or based on customer demand.
Andre Lefebvre
applied in june took forever got approved then they said i needed to do id.me even tho website never told me that and then my benefits got put on hold for another month while i tried to get it sorted out make sure u check ur correspondence box every day
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Mateo Martinez
One additional thing to check: make sure you've registered with WorkInTexas.com. This is a requirement for receiving benefits, and sometimes claims get held up because claimants haven't completed this step. It's separate from your TWC unemployment account.
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Luca Ferrari
•Oh! I didn't know about this requirement. Going to register right now - thank you for the heads up! Could that be what's holding things up?
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Mateo Martinez
•It's definitely a possibility. After you register, your claim should move forward within 3-5 business days if that was the only issue. You'll also need to upload your resume there as part of the work search requirements.
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