Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
my buddie works construction and gets TWC when its raining for like weeks. he said it works ok but sometimes theres like delays with the payments. bettr than nothing tho
Those delays are THE WORST though! One time I waited 5 weeks for payment because of some "pending issue" that nobody would explain to me! And you can't talk to a REAL PERSON to fix anything! The whole system needs to be rebuilt from scratch if you ask me.
Doesn't the dealership have to agree to this? My daughter tried to get unemployment when her retail hours got cut and her employer fought it saying she was still employed. The whole thing turned into a mess with TWC sending her overpayment notices later.
That's a good question about employer involvement. For partial unemployment, the employer doesn't need to "agree" to it - it's the employee's right to file if their hours have been reduced through no fault of their own. However, TWC will contact the employer to verify the reason for reduced earnings. If the employer incorrectly reports that the reduction was due to employee choice or misconduct, that could create problems. It's best for your husband to give his employer a heads-up that he's applying for partial benefits due to the fluctuating flag hours. Most employers understand this process, especially in industries where work fluctuates seasonally or based on customer demand.
Join the conversation
Another important point: make sure you continue to request payments on your regular schedule while this gets resolved. I've seen many cases where people stop requesting payments during an offset dispute, which creates a whole new problem. Even if the payments are being intercepted for the overpayment, you need to maintain your claim by continuing your payment requests and work search activities. Once TWC confirms the IRS offset has satisfied your overpayment, they should retroactively release any benefits that were withheld during this period. But if you stop requesting payments, they can't retroactively pay what wasn't requested in the first place.
Thanks for the reminder - I nearly missed my payment request today because I was so frustrated! Just completed it even though I'm worried they'll just take it again. Keeping my fingers crossed I can get through to someone who can help soon.
One more thing to be aware of: sometimes the IRS offset doesn't fully cover the overpayment. For example, if you owed $4,200 but your tax refund was only $3,800, TWC would continue to offset your current benefits to collect the remaining $400. Double check your overpayment balance in your TWC account and compare it with the exact amount the IRS intercepted to make sure they match.
That's actually a good point I hadn't considered. Looking at my documents more carefully, the IRS took $4,175 and my original overpayment was $4,200... so there's a tiny difference. But they still shouldn't be taking my entire payment for just $25!
You're absolutely right. For small remaining balances like $25, they typically only take a percentage of your benefits, not the entire amount. This further suggests there's a processing issue with recognizing your IRS offset payment. Definitely call the Benefit Payment Control unit directly about this.
Join the conversation
Ugh the waiting week rule is so stupid. Why should people who JUST lost their jobs have to wait an extra week for $$? As if being unemployed isn't stressful enough! The whole system seems designed to make things harder than they need to be.
The waiting week actually serves a purpose - it gives TWC time to verify your eligibility and process your claim. It also helps reduce costs to the unemployment insurance system. Remember that TWC eventually pays you for this week after you've received three weeks of benefits, so you're not permanently losing that money. It's more of a delayed payment.
One thing I haven't seen mentioned yet - if you had ANY income during that first week of July (like final paycheck, severance, vacation payout, etc.), that could have affected which week was designated as your waiting week. TWC won't count a week where you had earnings equal to or greater than your weekly benefit amount as your waiting week. Could that be what happened?
Actually, yes! I received my final paycheck on July 3rd which included some vacation payout. That might explain it too. Thanks for bringing this up - I hadn't even considered that.
Join the conversation
Quick update for everyone discussing DUA timelines - TWC is currently prioritizing DUA claims for households with school-aged children due to back-to-school season. Be sure to mention this specifically when you speak with a representative. Also, while waiting for approval, contact your local school district about their emergency assistance programs. Many Texas districts offer "disaster relief" supply packages that include backpacks, basic clothing, and essential school supplies for families affected by recent disasters. You can typically apply through your school's counselor or administration office.
This is incredibly helpful information! I had no idea they were prioritizing families with school children. I'll definitely mention this when I call tomorrow. I'll also contact my son's school counselor first thing in the morning to ask about emergency assistance. Thank you so much!
update: i finally got approved today!!!!! took 5 weeks and 3 days. they deposited all my back pay at once. hang in there and keep submitting those payment requests!!
OMG CONGRATS!!!! That gives me some hope! Did they tell you what took so long? Did you have to call them or did it just suddenly get approved?
Brady Clean
Has anyone here actually gone in person to a TWC office for this kind of situation? I've been wondering if that might work better than phoning.
0 coins
Connor Rupert
•In-person visits to Workforce Solutions offices can sometimes work, but they primarily handle job search assistance rather than claim issues. For backdating payment requests specifically, most local offices will still need to call the same TWC claim center on your behalf. However, some offices have direct lines or special contacts that can be helpful. It's worth trying if you live near an office and have exhausted phone options.
0 coins
PrinceJoe
Update: I finally got through! After trying all weekend with no luck, I used the Claimyr service that someone mentioned above. Got connected to a TWC agent in about 15 minutes. The agent was able to backdate all 12 of my payment requests in one call! She said the payments should hit my account within 3 business days. Such a relief after weeks of stress. Thanks everyone for your suggestions!
0 coins
Molly Hansen
•AMAZING! Did they say why the system wouldn't let you backdate online? This might help others with similar problems.
0 coins
PrinceJoe
•Yes! The agent explained that the online system can only handle backdating 2 weeks on its own. Anything more than that (especially after an appeal) requires manual intervention by a claims specialist. Apparently it's a limitation of their software that they've been "working on fixing" for years.
0 coins