Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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My mother-in-law is having the same issue right now. Filed last week, system keeps showing her last payment from 2020!! TWC definitely has a database problem right now mixing old and new claims. Waiting on hold with them now... going on 1 hour and 22 minutes...
UPDATE: I finally got through to TWC this morning! Called right when they opened at 7am. The rep confirmed there IS a glitch in their system where it's pulling old claim history for new claims filed in January. She fixed it on her end and now my account shows the correct info. My first payment request date IS supposed to be Jan 15th, so that part was correct. She said they're aware of the issue and working on it, but anyone experiencing this should call to have their account manually updated. Thanks everyone for your help!
thx for update!! gonna try calling at 7am tomorrow
Glad you got it sorted out! January and TWC systems... never a good combination.
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I work for a company that does this all the time, switching peoples shifts with barely any notice. Total BS. Most people just quit cause they cant deal with it. Management doesnt care. They just hire new people.
just wondering, have u talked to ur commander about this? maybe they could write u a letter explaining why u cant work nights because of army stuff? that might help ur case with TWC
That's a brilliant idea! I have drill this weekend and will definitely talk to my commander about getting something in writing. Thank you!
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Has ur employer filed a mass claim for everyone? My job did that after the hurricane and it made everything easier
They didn't file a mass claim. The company has about 30 employees, and I think they were too overwhelmed dealing with the property damage to handle unemployment stuff. Should I ask them about that?
At this point, since you already have an individual claim established, having your employer file a mass claim wouldn't be helpful. However, you should ask your employer to provide TWC with a projected reopening date if they haven't already. This information can sometimes affect how your claim is processed.
Based on all the information shared in this thread, here's what I recommend you do: 1. Use Claimyr or keep trying to reach TWC directly to discuss your specific situation 2. Ask about any Extended Benefits or special disaster-related extensions that might be available after your regular benefits exhaust 3. Register with the Disaster Recovery Employment Program 4. Maintain your work search activities and payment requests even after benefits exhaust 5. File for all available FEMA assistance if you haven't already 6. Get written documentation from your employer about their projected reopening timeline The system is definitely imperfect when it comes to long-term disaster recovery, but staying proactive and maintaining all requirements gives you the best chance at accessing additional help if it becomes available.
Thank you so much! I'm going to follow this plan exactly. I really appreciate everyone's help and advice - feeling much more clear on what to do now even though the situation isn't ideal.
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This happened to my brother too! Except his was filed as "power outage" instead of hurricane damage. These intake agents really need better training. It took him 7 calls to even get someone who knew how to fix the category. He ended up using Claimyr.com to get through after days of busy signals. Their system held his place in line and got him connected to an actual TWC agent who could fix the coding issue. Their demo video shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh
I've been hearing about this Claimyr thing. Does it actually work? I'm desperate to talk to someone before my hearing.
Just an important note for anyone with disaster-related claims: make sure you're still completing the work search requirements unless you've been explicitly exempted. Many disaster claimants think they don't need to search for work, but unless TWC has specifically waived this requirement for your disaster area, you still need to complete and report your minimum 3 work search activities each week. Otherwise, you could be disqualified even after winning your appeal.
This is a good point! In my case, they did waive the work search requirement for the first 4 weeks after Hurricane Delilah, but then I had to start doing the 3 activities per week. I made sure to document everything through WorkInTexas.com to be safe.
Isabella Tucker
IMPORTANT: Have you talked to an employment lawyer yet? Many will do free consultations. You might have a case for hostile work environment that's worth more than unemployment benefits. Sexual harassment + company not protecting you from continued harassment could be a legal claim.
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Alexis Renard
•I hadn't thought about that angle. No, I haven't spoken to a lawyer. I was just focused on how to pay my bills if I leave this job. Do you know how I would find an employment lawyer who does free consultations?
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Isabella Tucker
•Try the Texas Bar Association's referral service or Google "employment lawyer free consultation [your city]". Also the Texas Workforce Commission Civil Rights Division handles workplace discrimination claims - filing with them is free: https://www.twc.texas.gov/jobseekers/how-submit-employment-discrimination-complaint
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Camila Jordan
One more critical point about TWC claims for hostile work environment: when you file, you MUST specify that you quit due to "good cause connected with work" and then clearly explain the harassment. Don't just say you quit because of stress or personal reasons. Be very specific that you reported sexual harassment, the company's response was inadequate, and the environment became hostile. The exact wording matters tremendously for how your claim is processed.
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Alexis Renard
•Thank you - this is really helpful. Is there a character limit when explaining my reason for separation on the TWC application? Should I prepare my explanation in advance?
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Camila Jordan
•Yes, there is a character limit on the online form. Definitely prepare your explanation in advance, keeping it factual and chronological. Focus on the most serious incidents and be specific about dates you reported issues and to whom. If the space isn't enough, indicate you have additional documentation available upon request. The TWC investigator will likely call you for more details during the determination process.
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