Texas Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Update: I filed my claim yesterday following everyone's advice. I listed my separation reason as layoff due to acquisition and explained the situation in detail. I uploaded my last paystub, leave approval, and return-to-work date documentation. Fingers crossed it goes through smoothly! I'll update once I hear anything.

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Good luck!! Make sure to request your payment every two weeks EVEN IF your claim is still pending approval! This is VERY IMPORTANT because TWC won't backpay for weeks you didn't request payment!

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That's absolutely correct about requesting payments. So many people make the mistake of waiting for approval before making their biweekly payment requests. Even if your claim is still under review, log in and request payment when scheduled. If approved, you'll receive all eligible back payments for properly requested weeks.

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Thank you for confirming this! I'll set a reminder on my phone to make sure I don't miss the payment request dates. Really appreciate all the help from everyone!

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I want to reassure you that if you already applied for DUA within the initial application window after Hurricane Samuel (which was April 15-May 15, 2025), your application should still be in their system. The process should work like this: 1. You exhaust regular UI benefits 2. TWC should automatically review your eligibility for DUA at that point 3. If additional documentation is needed, they'll contact you That said, government bureaucracy being what it is, it's always best to be proactive. About 2-3 weeks before your regular benefits end, contact the DUA specialists directly. Document every call (date, time, representative name, and what they told you). Also, continue to file your payment requests during the transition period so there's no gap in your claim history. This creates a record showing you remained unemployed due to the disaster throughout.

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my sister works at twc and she says they never automatically review anything you have to call them and specifically request the transition or it doesnt happen

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UPDATE: Finally got through to TWC this morning! For anyone else in this situation, here's what they told me: 1. Since I already applied for DUA within the 30-day window after Hurricane Samuel, my application is still valid 2. When my regular UI exhausts, I need to call them directly to activate the DUA benefits 3. There won't be any automatic transition - I have to initiate it 4. I should call 2 weeks before my regular benefits end 5. I need to bring proof my workplace is still closed due to hurricane damage Thank you everyone for your help! This community is amazing.

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Great news! Glad you got a clear answer. Be sure to document everything and follow up exactly as they instructed. The transition between programs can be bumpy, but at least you know the process now.

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not to be that person but maybe they're right?? retail is a standing job, if you cant do the requirements..... also before everyone attacks me my mom worked retail through 2 pregnancies standing all day

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ARE YOU KIDDING ME?? every pregnancy is different! i was hospitalized for mine! and the law literally requires reasonable accommodations which occasional sitting IS. this attitude is why pregnant women get discriminated against!!

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While I understand your perspective, the law is actually quite clear here. Reasonable accommodations must be provided for pregnancy-related conditions unless they cause undue hardship to the business. Occasional sitting for a few minutes would rarely if ever qualify as an undue hardship in retail.

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Update: I got my doctor's note today! It specifically states I need to be allowed to sit for 5-10 minutes every couple of hours when experiencing dizziness and should have access to water throughout my shift. I'm going to email it to HR tonight. Thanks everyone for your advice - I'll update again when I hear back from them.

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Perfect! Emailing it creates a documentation trail. Also request a formal reasonable accommodation meeting to discuss implementation. Keep us posted on how it goes!

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That's great! One additional suggestion - in your email, politely request written confirmation that they received your doctor's note and ask when you can expect to be placed back on the schedule. This creates additional documentation that could be helpful for a TWC claim if they refuse to accommodate you.

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btw after u do the id.me thing make sure u log back into the twc unemployment account again. alot of ppl think there done after id.me but u have to go back and finish the claim on the twc site. also the first payment is always the slowest, after that its usualy pretty quick if u do the payment requests right

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That's great to know! I'll make sure he completes both steps. So after the initial approval, the subsequent payments should come more quickly?

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applied in june took forever got approved then they said i needed to do id.me even tho website never told me that and then my benefits got put on hold for another month while i tried to get it sorted out make sure u check ur correspondence box every day

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One additional thing to check: make sure you've registered with WorkInTexas.com. This is a requirement for receiving benefits, and sometimes claims get held up because claimants haven't completed this step. It's separate from your TWC unemployment account.

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Oh! I didn't know about this requirement. Going to register right now - thank you for the heads up! Could that be what's holding things up?

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It's definitely a possibility. After you register, your claim should move forward within 3-5 business days if that was the only issue. You'll also need to upload your resume there as part of the work search requirements.

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