Texas Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wesley Hallow

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I went through something similar a few years back. The harsh reality is that unemployment insurance is essentially a "pay to play" system - you have to have paid into it through W2 employment to get benefits out. It's frustrating when you've been working and earning income, just not in the "right" way according to the system. One thing worth trying: if you had ANY W2 employment in the past 18 months (even part-time, seasonal, or gig work that issued W2s), make sure TWC has those records. Sometimes wages from smaller employers don't show up immediately in their system. You can request a wage transcript to see exactly what they have on file. Also, while you're likely stuck on regular unemployment, Texas does have some workforce development programs that might help with retraining or job placement services. Not cash assistance, but could be useful while you're job hunting. The local workforce board might have resources specifically for people transitioning from self-employment back to traditional employment.

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Sophia Long

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This is such a frustrating situation, and I feel for you. I went through something similar when I transitioned from freelance consulting to a regular job. The unemployment system really doesn't account for the modern gig economy and self-employment reality. One thing that might be worth exploring - and I'm not sure if this applies to your situation - but if you had any 1099 work during your base period where the company should have classified you as a W2 employee (like if you were working exclusively for one client with set hours), you might be able to challenge the classification. It's a long shot, but worker misclassification is a real issue. Also, definitely document everything about your self-employment income and business operations. Even though it won't help with this current claim, if there are any policy changes in the future or if you need to establish a work history for other purposes, having that documentation could be valuable. The whole system really needs to be updated to reflect how people actually work these days. Sorry you're dealing with this - it's genuinely unfair even if it's technically "by design.

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Aisha Rahman

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Update: I want to thank everyone for all the helpful advice! I emailed my state representative yesterday with details about my hardship situation. I also tried Claimyr this morning and actually got through to a TWC agent! They found that my claim was delayed because of an employer response issue - my former employer hadn't confirmed the reason for separation. The agent expedited my claim review due to my hardship situation with documentation I provided about my car. They said I should see a determination within 3-5 business days! I'm still nervous but at least feeling hopeful now. I'll keep doing my work searches while I wait.

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CyberSamurai

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This is excellent news! The employer response delay is actually one of the most common causes of claim processing delays. Once they receive that information (or the response period expires), your claim should move forward quickly. Keep following up if you don't see movement within the timeframe they promised.

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Jamal Carter

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So glad to hear you got through and found the issue! That employer response delay is super common - happened to me too. My former employer took forever to respond about my layoff details. Once that was cleared up, everything moved fast. Really smart move contacting your state rep AND using Claimyr. Hope you get that approval soon and can keep your car! The backpay should help catch you up once it comes through. Keep us posted on how it goes!

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UPDATE: I just finished my appeal hearing and I think it went well! The hearing officer was actually really nice and let me fully explain the transportation situation. She seemed to understand that there was a miscommunication in my initial interview. She asked for details about my job search activities and seemed impressed that I'm applying to 5+ jobs weekly and have had interviews. I stayed calm (mostly!) and had all my documentation ready like you all suggested. She said I should receive a written decision within 7-10 days. Fingers crossed!!! Thank you everyone for your advice and support - it really helped me prepare and feel less anxious!

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Hannah White

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GOOD FOR YOU!!! Hoping they fix their mistake and you get ALL your backpay!!!

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Mateo Silva

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Excellent news! Be sure to continue requesting payments while you wait for the decision. If you win your appeal, they'll release all held payments for the weeks you were eligible. It's a good sign that the hearing officer was receptive to your explanation about the transportation misunderstanding.

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Congratulations on getting through the hearing! It really does sound like it went well based on your description. The fact that the hearing officer took the time to let you fully explain the situation and seemed engaged with your job search documentation is definitely encouraging. I went through a similar appeal about 6 months ago (also for an availability misunderstanding) and had a very similar experience - the hearing officer was patient, asked detailed questions, and seemed to "get it" that there had been miscommunication during the initial interview. I won my appeal and received all my back payments about 2 weeks after getting the decision letter. The waiting period is nerve-wracking, but try to stay positive. You were well-prepared, had solid documentation, and clearly explained your situation. That's really all you can do. Definitely keep doing your payment requests like others mentioned - when the decision comes through in your favor, you'll want those weeks processed quickly! Wishing you the best outcome! 🤞

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Mae Bennett

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hey when is ur appeal hearing? mine took FOREVER to get scheduled, like 7 weeks after i filed the appeal request

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Gemma Andrews

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They haven't scheduled it yet. Just submitted my appeal yesterday. That's so long to wait! Were you able to request payment during those 7 weeks or did everything freeze until after the hearing?

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Mae Bennett

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u HAVE to keep requesting payment every 2 weeks even tho u wont get paid yet!! if u win they'll pay u all the back weeks but ONLY if u kept requesting payment during the appeal process

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Emma Wilson

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I'm so sorry you're going through this - sexual harassment cases with TWC can be incredibly frustrating but you absolutely have grounds for appeal. I went through something similar two years ago and here's what I learned: The key is reframing the narrative. Your caseworker documented it wrong - this isn't about "not liking work conditions," it's about a hostile work environment that made continued employment impossible. A few things that helped my case: - I organized all evidence chronologically with dates/times - I specifically highlighted each time I reported the harassment and the company's inadequate response - I brought a witness who testified about what they observed - I emphasized that I tried to resolve it internally before quitting The appeal hearing officer was night and day different from the initial caseworker. They actually listened and understood the legal distinction. Won my case and got 4 months of backpay. Keep your chin up - the system failed you initially but the appeal process can work if you're prepared. You've got solid evidence and the law is on your side. Document everything from here forward too, including your interactions with TWC during this appeal process.

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Liam O'Reilly

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Anybody else think its ridiculous we gotta jump through all these hoops just to get what we're entitled to? The system is rigged against us, I swear.

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Ava Harris

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Come on, it's not that bad. They just need to verify everything to prevent fraud. It sucks, but it's necessary.

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Liam O'Reilly

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Found the TWC employee 🙄

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Keisha Taylor

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Edison, I feel your pain - I went through this same nightmare a few months ago. Here's what worked for me: First, don't panic. Most denials can be fixed if you know what you're doing. Check your online TWC account for any determination letters - they're usually posted there first. The most common reasons are insufficient work history, being fired "for cause," or not being available for work. Once you know the specific reason, you can build your appeal case. I ended up winning my appeal because I had documentation proving my termination was wrongful. The key is acting fast - you only have 14 days from the date of the determination to file an appeal. Don't let that deadline pass! Also, start documenting your job search activities immediately if you haven't already. Good luck, and don't give up!

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