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Just got hit with some bad news from TWC. I was running my own business for about 3 years, then took a W2 position with a company about 4 months ago. They just let me go (budget cuts), and I applied for unemployment. When I checked my claim status, TWC shows I have 'insufficient wages in the base period' to qualify for benefits! It's like my entire work history doesn't exist. The base period they're looking at doesn't include much of my W2 employment since I was only there 4 months. But I was definitely earning income from my business before that - I just wasn't paying myself through payroll. Does TWC only count W2 wages for unemployment qualification? Can they consider income from when I owned my business? I reported all my business income on my taxes, but I'm guessing they don't have access to that through the wage database system. What are my options here? Has anyone successfully appealed something like this?
I'm really confused about how TWC unemployment works. If I get approved, is the money coming from what I've already earned somehow, or is it money that Texas gives out? They're taking FOREVER to approve my claim and I'm wondering if they're just holding MY money hostage. I'm in a desperate situation - about to lose my car which is the only way I can get my kids to school. I've been job hunting like crazy (19 applications in just one month) and I'm fully qualified for these positions but haven't heard back from anyone. My savings are completely gone now. Does TWC purposely delay approvals? I don't understand why it's taking so long when I need this money NOW, not whenever they decide to approve me.
Update: I want to thank everyone for all the helpful advice! I emailed my state representative yesterday with details about my hardship situation. I also tried Claimyr this morning and actually got through to a TWC agent! They found that my claim was delayed because of an employer response issue - my former employer hadn't confirmed the reason for separation. The agent expedited my claim review due to my hardship situation with documentation I provided about my car. They said I should see a determination within 3-5 business days! I'm still nervous but at least feeling hopeful now. I'll keep doing my work searches while I wait.
This is excellent news! The employer response delay is actually one of the most common causes of claim processing delays. Once they receive that information (or the response period expires), your claim should move forward quickly. Keep following up if you don't see movement within the timeframe they promised.
So glad to hear you got through and found the issue! That employer response delay is super common - happened to me too. My former employer took forever to respond about my layoff details. Once that was cleared up, everything moved fast. Really smart move contacting your state rep AND using Claimyr. Hope you get that approval soon and can keep your car! The backpay should help catch you up once it comes through. Keep us posted on how it goes!
Hey everyone, I just found out I'm ineligible for unemployment benefits and I'm totally lost. Has anyone else dealt with this? How did you figure out why you were denied and what did you do to fix it? I really need some advice here.
Anybody else think its ridiculous we gotta jump through all these hoops just to get what we're entitled to? The system is rigged against us, I swear.
Edison, I feel your pain - I went through this same nightmare a few months ago. Here's what worked for me: First, don't panic. Most denials can be fixed if you know what you're doing. Check your online TWC account for any determination letters - they're usually posted there first. The most common reasons are insufficient work history, being fired "for cause," or not being available for work. Once you know the specific reason, you can build your appeal case. I ended up winning my appeal because I had documentation proving my termination was wrongful. The key is acting fast - you only have 14 days from the date of the determination to file an appeal. Don't let that deadline pass! Also, start documenting your job search activities immediately if you haven't already. Good luck, and don't give up!
I'm freaking out right now!! My TWC appeal hearing is scheduled for this afternoon at 2:30 and my stomach is in knots. They disqualified me for benefits claiming I said I wasn't available for work during my initial interview, which is COMPLETELY false! I've been applying to at least 5 jobs per week (way more than the required 3) and I've had 2 interviews already. I don't understand how they got this so wrong. The interviewer asked if I had transportation issues and I mentioned my car was in the shop that week but my sister could drive me until I got it back. Maybe they misunderstood that? Has anyone been through an appeal hearing for 'availability' issues? What kind of questions will they ask? What evidence should I bring up? I have screenshots of all my job applications and emails confirming interviews. Will that be enough? I'm so nervous I feel sick...
UPDATE: I just finished my appeal hearing and I think it went well! The hearing officer was actually really nice and let me fully explain the transportation situation. She seemed to understand that there was a miscommunication in my initial interview. She asked for details about my job search activities and seemed impressed that I'm applying to 5+ jobs weekly and have had interviews. I stayed calm (mostly!) and had all my documentation ready like you all suggested. She said I should receive a written decision within 7-10 days. Fingers crossed!!! Thank you everyone for your advice and support - it really helped me prepare and feel less anxious!
Congratulations on getting through the hearing! It really does sound like it went well based on your description. The fact that the hearing officer took the time to let you fully explain the situation and seemed engaged with your job search documentation is definitely encouraging. I went through a similar appeal about 6 months ago (also for an availability misunderstanding) and had a very similar experience - the hearing officer was patient, asked detailed questions, and seemed to "get it" that there had been miscommunication during the initial interview. I won my appeal and received all my back payments about 2 weeks after getting the decision letter. The waiting period is nerve-wracking, but try to stay positive. You were well-prepared, had solid documentation, and clearly explained your situation. That's really all you can do. Definitely keep doing your payment requests like others mentioned - when the decision comes through in your favor, you'll want those weeks processed quickly! Wishing you the best outcome! ๐ค
I'm so upset right now! TWC just disqualified my claim saying I 'did not like the work conditions' which is NOT what happened. I quit my job because of ongoing sexual harassment and a hostile work environment. I clearly stated this in my resignation letter too. The caseworker called me for an interview last week and kept asking why I didn't leave the job sooner, which felt like victim-blaming! When I tried to explain the sexual harassment incidents, she literally said she 'didn't want to talk about that' and changed the subject. Then BAM - got my determination letter yesterday saying I'm disqualified. Does TWC not take sexual harassment seriously?? I have text messages, emails, and witnesses to back up my claims. How do I appeal this decision? What evidence should I submit? Has anyone successfully appealed a similar situation? I'm panicking because I NEED these benefits to survive until I find another job.
hey when is ur appeal hearing? mine took FOREVER to get scheduled, like 7 weeks after i filed the appeal request
They haven't scheduled it yet. Just submitted my appeal yesterday. That's so long to wait! Were you able to request payment during those 7 weeks or did everything freeze until after the hearing?
I'm so sorry you're going through this - sexual harassment cases with TWC can be incredibly frustrating but you absolutely have grounds for appeal. I went through something similar two years ago and here's what I learned: The key is reframing the narrative. Your caseworker documented it wrong - this isn't about "not liking work conditions," it's about a hostile work environment that made continued employment impossible. A few things that helped my case: - I organized all evidence chronologically with dates/times - I specifically highlighted each time I reported the harassment and the company's inadequate response - I brought a witness who testified about what they observed - I emphasized that I tried to resolve it internally before quitting The appeal hearing officer was night and day different from the initial caseworker. They actually listened and understood the legal distinction. Won my case and got 4 months of backpay. Keep your chin up - the system failed you initially but the appeal process can work if you're prepared. You've got solid evidence and the law is on your side. Document everything from here forward too, including your interactions with TWC during this appeal process.
Zane Hernandez
maaaan this is why the system is broken! ppl working and paying taxes but can't get help when they need it. sorry ur dealing with this bs
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Wesley Hallow
I went through something similar a few years back. The harsh reality is that unemployment insurance is essentially a "pay to play" system - you have to have paid into it through W2 employment to get benefits out. It's frustrating when you've been working and earning income, just not in the "right" way according to the system. One thing worth trying: if you had ANY W2 employment in the past 18 months (even part-time, seasonal, or gig work that issued W2s), make sure TWC has those records. Sometimes wages from smaller employers don't show up immediately in their system. You can request a wage transcript to see exactly what they have on file. Also, while you're likely stuck on regular unemployment, Texas does have some workforce development programs that might help with retraining or job placement services. Not cash assistance, but could be useful while you're job hunting. The local workforce board might have resources specifically for people transitioning from self-employment back to traditional employment.
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