Quick update on the evidence question - yes, you should provide whatever documentation you have. For my wage claim, I included: 1. A copy of my time card for the final week 2. Text messages with my manager about my last day 3. A calculation of exactly what I was owed (hours × rate) 4. Evidence that I attempted to collect my check (texts asking about it) TWC actually resolved my case pretty quickly (about 6 weeks total). The online submission is definitely faster than mail. The form will ask for very specific information about your employment, so have your start date, end date, job title, manager's name, etc. ready before you begin.

Just wanted to add that if you do decide to file for unemployment benefits alongside your wage claim, make sure to mention the excessive mandatory overtime when you fill out your application. Texas considers "working conditions that are so unreasonable that a person of ordinary prudence would have felt compelled to resign" as good cause for quitting. Working 12 days straight and consistently being scheduled for 50+ hours when you requested fewer hours could definitely fall under this category. Keep all those text messages and schedule copies - they'll be crucial evidence for both your wage claim and any potential unemployment case. Good luck getting your money back!

I finally got through to TWC after trying for 3 weeks straight (busy signals, disconnects, the whole mess). I used Claimyr.com to get connected - took about 15 minutes instead of days of calling. The agent I spoke with confirmed that for DUA claims, they CAN backdate to when the disaster affected your employment, regardless of when you filed, as long as you filed within the disaster-specific deadline (which was extended for the May storms). Definitely worth checking out their service if you're still having trouble getting through. They have a demo video at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh so you can see how it works. Good luck with your backdating! Based on what the agent told me, you should be eligible since you filed in July.

I went through something similar with DUA backdating last year. Here's what worked for me: I submitted everything through the TWC correspondence portal in writing rather than calling. Include a clear timeline showing when the disaster hit, when you lost work, and why you didn't file immediately. The key is being very specific about the connection between the disaster and your work loss. Since you have documentation that your client cancelled specifically because of storm damage, that's perfect evidence. Also mention that you're self-employed and weren't aware of DUA eligibility - that's considered valid good cause. One tip: when you submit the request, ask for a written determination with appeal rights. Sometimes they'll deny backdating verbally over the phone but approve it when you force them to put their decision in writing. The written process seems to get better results because supervisors review it more carefully. Good luck! With the extended deadline and your solid documentation, you should have a strong case.

UPDATE: My payment just processed! It's now showing as "paid" on the portal with today's date. Should be in my account tomorrow morning. Looks like it was just delayed by a day. Thanks everyone for your help and reassurance!

This is such a relief to read! I'm new to unemployment benefits and when my payment didn't show up on the usual day this week, I immediately started panicking that I had done something wrong. It's reassuring to know that occasional delays like this are normal and that TWC just sometimes runs behind on processing. The quarterly system updates explanation makes a lot of sense too. Thanks to everyone who shared their experiences - this community is really helpful for newcomers like me who don't know what to expect!

So happy for you! The waiting game is the worst part!

Congratulations on getting approved! That's such a relief after all that waiting and stress. Your experience is really helpful for others going through the same thing - it shows that 'at will' terminations really aren't a barrier to getting benefits, and that the 15-20 day wait times are unfortunately pretty standard right now. Thanks for coming back to update us with the good news!

UPDATE: I finally got a callback from TWC today, about 48 hours after submitting the online callback request. The issue was exactly what we suspected - the system flagged my account for a work search verification. The agent reviewed my activities, added some notes to my file, and released my payment. It should be in my account within 2-3 business days. If you haven't heard back yet, I'd recommend trying again first thing tomorrow morning. The early call trick does work!

Just wanted to share my experience since I went through something very similar last month. I also had my first two payments come through quickly, then hit a wall on week 3. Turned out TWC was doing a random audit of my work search activities - they never sent any notification, just silently held my payments. The key thing that helped me was keeping detailed records of all my work search activities with dates, company names, and contact methods. When I finally got through to them, having that information ready made the call go much smoother. They were able to verify everything on the spot and release my payment the same day. One tip: if you do get through and they say they need to "research" your claim, ask for a timeline and reference number. Sometimes they'll put you back in limbo without giving you any way to follow up. Good luck - you're definitely not alone in this frustrating situation!