< Back to Texas Unemployment

Did TWC Disaster Unemployment Assistance (DUA) end on November 17th?

Can anyone confirm if DUA benefits for hurricane victims actually ended on Nov 17th? My neighbor said her payments stopped coming, but I thought we had until mid-December. I was affected by the flooding in East Texas and just got approved last month, but now I'm worried my benefits are going to suddenly stop. I've tried calling TWC literally 32 times this week and can't get through to ask them directly. The TWC website is super confusing about the end date. Has anyone received a DUA payment AFTER Nov 17th? I'm freaking out because I was counting on this to help with rent next month since my workplace is still closed for repairs.

Zainab Ahmed

•

YES, DUA did end on November 17, 2025 for most counties. The end date depends on when the disaster was declared for your specific county. You should've gotten a determination letter stating your exact eligibility period. I went through this with Hurricane Laura last year - the benefits don't just cut off without notice. Check your correspondence inbox on the TWC portal.

0 coins

Miguel Diaz

•

I don't remember seeing any specific end date in my approval letter. Just checked my TWC inbox again and there's nothing new in there. Is there a way to check my remaining benefits balance? The portal just shows my regular claim info.

0 coins

they extended DUA for some counties hit harder than others. which county r u in? might be different dates for different areas

0 coins

Miguel Diaz

•

I'm in Jefferson County. We got hit pretty bad with flooding. Really hoping there's an extension but can't find any info about it specifically for my area.

0 coins

AstroAlpha

•

DUA benefits typically run for 26 weeks from the date of the disaster declaration, not a fixed end date like November 17th. The declaration date varies by county. You need to check your specific determination letter for your personal end date. If you haven't received a letter stating your benefits are ending, you should still be eligible to request payment. However, you must continue to meet all eligibility requirements each week: 1. You must be unemployed as a direct result of the disaster 2. Your workplace must still be closed due to disaster damage 3. You must be able and available for work 4. You must complete your work search requirements (unless exempted) If your workplace has reopened or if you've been offered your job back, you may no longer qualify regardless of the standard end date.

0 coins

Yara Khoury

•

thx for explaining this! i was getting DUA too & got confused abt the dates. TWC website is so unhelpful smh

0 coins

Keisha Taylor

•

I'm in Orange County and I just got a DUA payment yesterday, so they definitely haven't completely cut off all DUA programs. BUT you need to check your specific claim details. DUA is different from regular unemployment - it has different end dates that are tied to the disaster declaration, not a standard timeline. Have you been submitting your payment requests every two weeks? If you miss even one request period, they can stop your benefits completely. You also need to be doing your work searches unless you have a specific exemption.

0 coins

Miguel Diaz

•

Yes, I've been doing my payment requests on time! Glad to hear you got a payment after the 17th. That gives me some hope. I'm doing my work searches too, even though it's hard since so many businesses in my area are still closed.

0 coins

Paolo Longo

•

I had this EXACT same problem last week! I couldn't figure out if my DUA was ending, and the TWC phone lines were completely jammed. I finally got through to a TWC agent using Claimyr (claimyr.com). They connected me to TWC in about 15 minutes when I had been trying for days on my own. The agent confirmed my benefits were actually continuing until January for my county. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh So much better than calling hundreds of times. The TWC agent was able to check my specific disaster declaration details and confirm exactly when my benefits would end.

0 coins

Amina Bah

•

Does this actually work? I'm in the same boat - been trying to reach TWC for 3 days. Never heard of this service before.

0 coins

Paolo Longo

•

Yes, it worked for me. I was skeptical too but was desperate after trying for days. They got me connected to a TWC rep who answered all my DUA questions and fixed an issue with my claim. Way better than the constant busy signals I was getting.

0 coins

Keisha Taylor

•

I've heard mixed things about DUA end dates. The November 17th date was specifically for Hurricane Emily victims in coastal counties. If you're dealing with the October floods, you likely have a different timeline. Each disaster declaration has its own DUA period. Check your TWC correspondence tab for a letter titled "Disaster Unemployment Assistance Determination" - it should list your specific benefit period. Also, if you can't find this info, you can try calling TWC right when they open at 7:00 AM. That's when I've had the best luck getting through.

0 coins

7am trick doesnt work anymore lol. i tried at 6:59 and got busy signal already. bot dialers takin all the spots

0 coins

Zainab Ahmed

•

One thing I learned the hard way - if your workplace reopens, your DUA benefits can end BEFORE the official end date of the program. My benefits stopped when my job reopened even though the DUA period wasn't over. The TWC agent told me DUA is only for when your unemployment is directly caused by the disaster, so once the workplace is repaired/reopened, you're expected to return to work.

0 coins

Miguel Diaz

•

My workplace is definitely still closed. The whole first floor had over 4 feet of water, and they're still doing major repairs. The owner said it might be January before we can reopen. I'll double-check my determination letter to see if it mentions a specific end date for my benefits. Thanks for the heads up!

0 coins

Oliver Becker

•

Why don't you just call the FEMA helpline instead? They coordinate with TWC on disaster benefits. I found them MUCH easier to reach than TWC. They helped me understand my DUA timeline when I couldn't get through to TWC.

0 coins

AstroAlpha

•

This is partially correct but potentially misleading. While FEMA does coordinate with TWC on disaster declarations, they don't administer the DUA program directly. FEMA representatives often don't have access to specific claim details in the TWC system and can only provide general information about DUA eligibility periods. For specific claim questions, you still need to speak with TWC directly.

0 coins

Miguel Diaz

•

UPDATE: I finally got through to TWC this morning! For anyone who has the same question - DUA end dates vary depending on which disaster affected you. The November 17th date was specifically for Hurricane Emily victims in certain counties. My benefits (Jefferson County flooding) actually continue until January 15, 2026! The agent said I should have received a determination letter with this info, but they had my old address on file so I never got it. She's sending a new copy. Thank you everyone for your help! Such a relief to know I've still got benefits while my workplace is being repaired.

0 coins

Keisha Taylor

•

That's great news! Always a good reminder to keep your address updated with TWC. Glad you got it sorted out.

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
7,012 users helped today