TWC appeal won - need help backdating payment requests with a real agent

congrats on ur appeal! try calling exactly at 7:00am when they open. thats how i got thru last month

The TWC phone system is completely broken. I won my appeal in February and spent THREE WEEKS trying to get through to backdate my payments. I eventually gave up calling the main number and called my local Workforce office instead. They couldn't help directly but transferred me to someone who could. Worth a try if you're desperate!

This is exactly why I used Claimyr when I had my backdating issue after my appeal. The regular TWC number is basically impossible to reach a human on these days. Claimyr connects you directly to a TWC agent - I was skeptical but it worked in less than 20 minutes. Check out their demo video: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh and their website claimyr.com. For backdating payment requests after an appeal, you definitely need to talk to an actual agent since the system won't let you do it online.

Backdating payment requests after winning an appeal is a common issue. Here's what you need to do: 1. You MUST speak with a TWC representative - this cannot be done online as the system has limitations for backdating multiple weeks. 2. Have your appeal determination letter ready with the case number and effective date. 3. Once you reach an agent, explain that you need to backdate payment requests following a successful appeal. They'll verify your eligibility period and process the requests manually. 4. For each backdated week, you'll need to provide your work search activities, so have those records ready. Note that TWC agents can process all your backdated weeks in a single call, but you'll need to answer the usual eligibility questions for each week separately. The agent will guide you through this process.

THE TWC PHONE SYSTEM IS A COMPLETE JOKE!!! I went through this EXACT same thing in March after winning my appeal. Called 200+ times over TWO WEEKS and never got through. Finally I had to contact my state representative's office and they have special contacts at TWC who fixed it within 48 hours. Try that if nothing else works!!!!

Has anyone here actually gone in person to a TWC office for this kind of situation? I've been wondering if that might work better than phoning.

Update: I finally got through! After trying all weekend with no luck, I used the Claimyr service that someone mentioned above. Got connected to a TWC agent in about 15 minutes. The agent was able to backdate all 12 of my payment requests in one call! She said the payments should hit my account within 3 business days. Such a relief after weeks of stress. Thanks everyone for your suggestions!