TWC DUA showing benefit amount but boyfriend's shows $0 - am I approved?

In my experience, if you're getting a benefit amount when you check ur status, that usually means ur APPROVED. The $0 for your bf probably means his claim is still pending review. DUA takes longer to process than regular unemployment bcuz they have to verify the disaster impact.

Hearing a benefit amount is a positive sign, but it doesn't necessarily mean final approval. For DUA claims specifically, TWC requires additional documentation proving you were directly impacted by the disaster. The system initially calculates a potential benefit amount based on your reported wages, but full approval requires document verification. Keep checking your correspondence inbox on the portal for any requests for additional documentation.

same thing happen to me last year with hurricane DUA claim... got a benefit amount right away but husband didnt. took like 3 more weeks for him to get approved. think it just depends who processes your claim and how backed up the system is

I had this EXACT problem with a DUA claim last year. Calling TWC is IMPOSSIBLE - busy signals for DAYS!! I finally used Claimyr (claimyr.com) and it got me through to a TWC agent in about 20 minutes. They explained that seeing a benefit amount meant my claim was provisionally approved but still needed final verification. The agent was able to tell me exactly what docs I needed to submit. Saved me weeks of waiting! They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh

DUA and regular unemployment work differently. With DUA, the system calculates a potential benefit amount based on the information you provided, but final approval requires verification of your disaster-related job loss. Having a benefit amount displayed is promising, but you should also receive a determination letter (check your correspondence inbox) that explicitly states you're approved. Your boyfriend might be missing information or documentation that's causing his $0 amount, or his application might be in a different processing queue.

The TWC system is SO FRUSTRATING!!! I had a DUA claim after the 2023 wildfires and they showed me a benefit amount for THREE WEEKS before sending me a denial letter claiming I didn't provide enough proof. Then I had to appeal and wait ANOTHER month! The whole time my account showed a benefit amount! Don't trust what you see online - get EVERYTHING in writing and keep calling until you talk to an actual human!!!

btw make sure ur both doing the work search requirements even while waiting! u still gotta do 3 work searches every week and request payment on ur assigned day or theyll deny u even if u were approved before

Congrats on getting a benefit amount! My sisters DUA was $0 for like 3 weeks then suddenly showed $420. She got paid like 2 days after that. Hope u get $$$ soon!

i went thru hurricane DUA last yr and it was a nightmare the twc ppl never knew what was going on had to keep calling and asking diffrent agents til i got someone who actully knew what they were doing

Here's what the different status indicators mean for DUA claims: 1. Benefit amount showing + determination letter = Approved 2. Benefit amount showing but no determination letter = Provisionally calculated but pending final approval 3. $0 benefit amount = Either pending initial review OR missing required documentation Make sure both you and your boyfriend check your correspondence inbox daily and respond to any requests for information immediately. DUA has stricter documentation requirements than regular unemployment.