Update on my earlier advice: I just remembered that for DUA claims specifically, you need to submit Form E-230DUA along with your additional evidence for reconsideration. It's a separate form from regular unemployment reconsiderations. You can download it from the TWC website or ask them to email it to you. This form allows you to request reconsideration without going through the formal appeal process. Fill it out completely and attach all your additional evidence (bank statements, damage photos, client emails about cancelled work, etc.).

Just want to add - when you submit your bank statements, highlight the deposits that correspond to your 1099s and invoices. Don't make them hunt for the information. I created a simple spreadsheet showing: Date, Client, Invoice #, Amount, and Date Deposited. This made it super clear how everything connected. The TWC examiner who finally approved my claim actually commented on how helpful that was.

Just wanted to update that if your claim shows 'under review' status, it usually means a TWC examiner has been assigned to your case but they might need additional information. Did you try checking the Claim and Payment Status section on the TWC website? Sometimes there's more detailed information there than in the correspondence inbox. Also, be sure to keep requesting payments on your regular schedule even while your claim is under review. If you miss payment requests, it can further delay everything.

I had success getting through to TWC last week by calling their tele-serv number (800-558-8321) first, selecting option 2 for claim information, entering my PIN, then pressing 0 repeatedly until it transferred me to a representative. It took about 20 minutes of waiting, but I finally got to speak with someone who helped resolve my claim issue. If your issue is specifically about work separation documentation, you might need to upload a more detailed explanation letter. Go to your TWC portal, select 'Submission of Information,' then 'General' as the document type, and upload a detailed letter explaining your layoff situation, including dates, supervisor name, and reason given for separation.

I just applied today, so still waiting on approval. The agent said it could take 1-2 weeks because they're processing so many claims right now. I'll update when I hear back!

I had a similar situation back during Hurricane Harvey. People kept saying different things about who qualified. What really matters is if your county was in the federal disaster declaration AND if you lost work directly because of the disaster. My cousin applied for Harvey benefits even though he was laid off BEFORE the storm and got denied. It has to be directly caused by the disaster event.

i had a regular ui appeal not dua but just wanted to say GOOD LUCK!! let us know how it goes!!!

UPDATE: Had my hearing this morning and it went way better than expected! The hearing officer was professional but not intimidating at all. Asked me to explain my situation, then asked specific questions about the job offer. The whole thing took about 30 minutes. I explained that I had the wage agreement verbally and presented my email confirming the start date. They said they'll mail the decision in 7-10 days. Thanks everyone for your advice and support - it really helped calm my nerves!

i went thru hurricane DUA last yr and it was a nightmare the twc ppl never knew what was going on had to keep calling and asking diffrent agents til i got someone who actully knew what they were doing

Here's what the different status indicators mean for DUA claims: 1. Benefit amount showing + determination letter = Approved 2. Benefit amount showing but no determination letter = Provisionally calculated but pending final approval 3. $0 benefit amount = Either pending initial review OR missing required documentation Make sure both you and your boyfriend check your correspondence inbox daily and respond to any requests for information immediately. DUA has stricter documentation requirements than regular unemployment.