Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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This might sound crazy, but has anyone tried faxing TWC? I did this as a last resort and surprisingly got a response within a week. Worth a shot if you're desperate!
Woah, time traveler alert! 📠😂 But seriously, if it works, it works!
Lol I know right? Sometimes you gotta go old school to beat the system 😎
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Has anyone had any luck contacting their state representative about TWC issues? I've heard sometimes they can help push things through.
I tried this! My rep's office was actually pretty helpful. They couldn't fix everything, but they did get TWC to call me back within a week.
Which rep did you contact? I'm in Austin and could use some help.
Guys, I know it's frustrating, but please remember the TWC staff are probably overwhelmed too. My cousin works there and says they're understaffed and dealing with way more claims than usual. Doesn't excuse the bad service, but maybe explains it a bit.
Nice try, TWC PR team 🙄
Lol I wish. Just trying to add some perspective. Trust me, I'm just as annoyed with them as everyone else.
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This happened to me last year. Here's what I did: 1. Gathered all my employment docs, including offer letter with start date 2. Wrote a clear, concise explanation of my situation 3. Faxed everything to their office (yes, fax still works!) 4. Followed up with calls until I got through It took about a week, but they finally cleared the hold. Good luck!
Faxing? What year is it? 😂 But seriously, if it works, it works!
Ikr? Sometimes the old school methods are still the best 🤷♂️
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I had a similar issue last year. Turns out there was a glitch in their system that was affecting a bunch of accounts. Keep pushing and eventually they'll sort it out. It took me about 2 months of constant calling tho 😩
2 months?! 😱 I hope it doesn't take that long for me. Did they backpay you for the missed weeks at least?
Yeah, they did backpay eventually. Make sure you keep requesting payment even if you're locked out, so there's a record of you trying.
Jacob Smithson
After you've been approved for benefits and your payment requests show as processed, there are 3 common reasons why money still doesn't show up on your card: 1. Payment hold due to identity verification issues (even if you already completed ID.me) 2. Bank routing/account verification problems 3. A system flag for potential fraud that nobody told you about The most effective solution is to request a supervisor who specializes in payment issues. Regular agents aren't trained to resolve these specific problems. The supervisor can see flags on your account that regular agents can't even access in the system. Also worth noting that TWC did just complete a major system update in March 2025 that's causing widespread payment delays. They're not announcing this publicly but it's affecting thousands of claimants.
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NeonNova
•Thank you for this insight! So when I call and ask for a supervisor, should I mention one of these specific issues? Or just say I need a payment supervisor? I completed ID.me verification months ago when I first applied, so I'm shocked if that's suddenly an issue now after I already received some payments.
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Sophia Nguyen
update us if u get ur money!! im in same boat and need to know theres hope lol
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NeonNova
•I definitely will! I'm calling again first thing tomorrow morning with all the advice from this thread. Fingers crossed something actually works this time.
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