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This whole unemployment system is a joke. I've been trying to fix an issue for MONTHS. Good luck, OP. You're gonna need it.
Pro tip: if you can't get thru on the main line, try calling your local workforce center. They sometimes have direct lines to TWC and can help with basic account stuff.
Has anyone had any luck contacting their state representative about TWC issues? I've heard sometimes they can help push things through.
I tried this! My rep's office was actually pretty helpful. They couldn't fix everything, but they did get TWC to call me back within a week.
Guys, I know it's frustrating, but please remember the TWC staff are probably overwhelmed too. My cousin works there and says they're understaffed and dealing with way more claims than usual. Doesn't excuse the bad service, but maybe explains it a bit.
Lol I wish. Just trying to add some perspective. Trust me, I'm just as annoyed with them as everyone else.
This might sound crazy, but has anyone tried faxing TWC? I did this as a last resort and surprisingly got a response within a week. Worth a shot if you're desperate!
This happened to me last year. Here's what I did: 1. Gathered all my employment docs, including offer letter with start date 2. Wrote a clear, concise explanation of my situation 3. Faxed everything to their office (yes, fax still works!) 4. Followed up with calls until I got through It took about a week, but they finally cleared the hold. Good luck!
Faxing? What year is it? π But seriously, if it works, it works!
Ikr? Sometimes the old school methods are still the best π€·ββοΈ
The whole system is broken. We shouldnt have to jump through hoops just to get our benefits. Its ridiculous!
Preach! π The government needs to get its act together.
Callum Savage
Anyone else notice that the unemployment website is always "under maintenance" when you need it most? π
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Ally Tailer
β’EVERY. SINGLE. TIME. π€
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Aliyah Debovski
β’It's like they don't want us to get our benefits lol
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Miranda Singer
Heads up, there's a new policy change coming next month that might affect your claim. Make sure to check the official website for updates!
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Quinn Herbert
β’Oh no, I hadn't heard about this. Do you have any more details?
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Miranda Singer
β’They're changing some eligibility requirements. I'd link the info but automod might remove it. Just google "[state] unemployment policy changes 2023" and you should find it.
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