EDD Phone Nightmare: Tips for Getting Through to CA Unemployment?
Has anyone else had trouble getting through to EDD lately? I've been trying to call them for days and can't get a hold of anyone. I paid for a callback service last time but they didn't even call me. Now I've paid again and I'm hoping they actually call this time. It's so frustrating trying to get help with unemployment issues. Anyone have any tips or tricks for getting through to a real person?
71 comments
Tom Maxon
I found a way to solve EDD phone system frustrations, watch this: https://www.youtube.com/watch?v=7snkPSw2Y9Q
0 coins
Write a comment...
Ava Harris
Anyone else getting conflicting info from different EDD reps? It's like they're not even on the same page.
0 coins
Jacob Lee
ALL THE TIME. It's so frustrating. I've started recording my calls (with their permission) just to keep track.
0 coins
7M
Emily Thompson
Yep. I always ask for their name and ID number now. helps keep them accountable.
0 coins
7M
Write a comment...
KhalilStar
Another thing to keep in mind is to regularly check your EDD account online for any updates or notifications. Sometimes they update your status there before you'll ever hear back by phone. And if you do get through to someone on the phone, having screenshots of your online account activity can help clarify any discrepancies you encounter.
0 coins
Write a comment...
Isaiah Thompson
Anyone else feel like they're in an abusive relationship with EDD? They keep letting us down but we can't leave π©π
0 coins
Ruby Garcia
Omg yes. It's like, EDD, baby, please change. I know you can do better π
0 coins
7M
Alexander Evans
Time for some EDD couples therapy π«π§ββοΈ
0 coins
7M
Write a comment...
Olivia Kay
Here's what I've learned after months of dealing with EDD: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Early morning and late afternoon seem to work best. 3. Use the online portal as much as possible to avoid phone calls. 4. If you do get through, be super nice to the rep. They deal with angry people all day. 5. Have all your info ready before you call. Claim number, SSN, employment history, etc. 6. If one rep can't help, politely ask to speak to a tier 2 specialist. 7. Document everything. Write down who you talked to and what they said. Hope this helps someone. We're all in the same boat here.
0 coins
Cass Green
Wow, thanks for the detailed advice! I'll definitely try some of these tips.
0 coins
7M
Joshua Hellan
This is gold π― Saving this for later. Thanks for sharing your wisdom!
0 coins
7M
Jibriel Kohn
Great advice but its so messed up that we have to jump through all these hoops just to get help were entitled to. The system is broken af
0 coins
7M
Write a comment...
Emily Nguyen-Smith
ugh, EDD is the WORST. I've been trying to get my claim sorted for months. feels like im screaming into the void π«
0 coins
James Johnson
Same here. It's like they're purposely making it difficult to discourage people from claiming benefits.
0 coins
7M
Sophia Rodriguez
Hang in there! It sucks but don't give up. You'll get through eventually.
0 coins
7M
Write a comment...
Katherine Ziminski
I actually had some success by sending a detailed email to EDD explaining my situation and following it up with a call. It took a while, but I eventually got a callback. If you can find the correct email address, it might be worth a try.
0 coins
Noah Irving
That's a great idea! Thanks for sharing. I'll try to find their email.
0 coins
7M
Write a comment...
Madison Tipne
Have you tried calling right when they open? I've had some luck getting through early in the morning, but it's still hit or miss.
0 coins
Cass Green
I've tried that but no luck. seems like everyone else has the same idea lol
0 coins
7M
Holly Lascelles
Early morning didn't work for me either. I've had better luck calling around 3pm, but it's still a crapshoot.
0 coins
7M
Write a comment...
Finley Garrett
I feel your pain, OP. The EDD phone system is a nightmare. I've spent hours on hold only to get disconnected. It's like they don't want us to get help!
0 coins
Write a comment...
Mateo Silva
Hot take: EDD should hire some of us. We probably know the system better than they do at this point π€·ββοΈ
0 coins
Victoria Jones
Lmao imagine the improvement in customer service π
0 coins
7M
Cameron Black
Plot twist: we've been training for EDD jobs this whole time π€―
0 coins
7M
Jessica Nguyen
Nah, then we'd be the ones getting yelled at all day. No thanks! π ββοΈ
0 coins
7M
Write a comment...
Vanessa Chang
You might also want to consider reaching out to a local unemployment office in your area. Sometimes they have resources or contacts that can help expedite the process. It may take some persistence, but in-person or direct local contact can sometimes work wonders.
0 coins
Madison King
Visiting in person seems daunting, but might be worth it. Thanks!
0 coins
7M
Write a comment...
Elijah Brown
Guys, I finally got through after 2 months of trying! Here's what worked for me: 1. Called at exactly 8:01 AM 2. Used the 2511 number 3. Pressed 1, then 2, then 4 4. Crossed my fingers and sacrificed a small goat to the EDD gods Okay, maybe not that last one, but you get the idea. Don't give up hope!
0 coins
Cass Green
Congrats on getting through! Thanks for sharing your method. Might have to try the goat sacrifice tho π
0 coins
7M
Maria Gonzalez
Wait, there's a 2511 number? How did I not know this? π€―
0 coins
7M
Natalie Chen
Brb, gotta go find a goat π
0 coins
7M
Write a comment...
Olivia Martinez
Anyone else notice that the EDD website is always "down for maintenance" at the most inconvenient times? π
0 coins
Charlie Yang
Omg yes! It's like they WANT us to miss deadlines π€¬
0 coins
7M
Grace Patel
I swear its intentional. They probably hope people will give up and stop claiming.
0 coins
7M
Write a comment...
Evelyn Martinez
Guys, I think I've cracked the code. The secret to getting through to EDD is... *connection lost* πβ
0 coins
Benjamin Carter
NOOOOO! Don't leave us hanging like this! π±
0 coins
7M
Maya Lewis
EDD got to them before they could reveal the truth π
0 coins
7M
Isaac Wright
Top 10 anime betrayals π
0 coins
7M
Write a comment...
Edison Estevez
Have you tried contacting your local assembly member's office? They can sometimes help push things through with EDD.
0 coins
Write a comment...
Santiago Martinez
Anyone else feel like they need a degree in bureaucracy just to navigate the EDD system? ππ€¦ββοΈ
0 coins
Samantha Johnson
For real. I'm bout to put "EDD Expert" on my resume at this point π
0 coins
7M
Nick Kravitz
Seriously. I've learned more about government systems from this than I ever did in school.
0 coins
7M
Write a comment...
Lucy Taylor
I have had a similar experience with Claimyr but had some success. It connected me to an EDD agent after a few tries. It's definitely a paid service, and while it can be a lifesaver, the cost can add up if you make multiple attempts. Keep in mind that some users have reported mixed results, so it seems to depend on timing and other factors. It could be worth a shot if you're at a dead end with other methods.
0 coins
Connor Murphy
Interesting! Thanks for sharing your experience. I'll consider it if I keep hitting dead ends.
0 coins
7M
Write a comment...
Aria Washington
Has anyone tried the EDD Twitter account? Sometimes they respond if you @ them with your issue.
0 coins
Write a comment...
Liam O'Reilly
Im so done with EDD. spent 3 hrs on hold yesterday only to get hung up on. this is my villain origin story fr π
0 coins
Chloe Delgado
Mood. EDD turning us all into supervillains one dropped call at a time π¦ΉββοΈ
0 coins
7M
Cass Green
Lmao same. Watch out for UnemployedMan, coming to a city near you π¦ΈββοΈ
0 coins
7M
Write a comment...
Sophie Hernandez
Hot take: what if we all just showed up at the EDD office in person? They can't ignore us then, right?
0 coins
Daniela Rossi
Lol imagine the chaos. EDD Woodstock 2023 π΅πΈ
0 coins
7M
Ryan Kim
Pretty sure they'd just call security on us π
0 coins
7M
Zoe Walker
I'm down. Let's organize this. EDD flash mob anyone? ππΊ
0 coins
7M
Write a comment...
Mia Green
Pro tip: use the comma trick when calling. When you hear the recording say "we're experiencing high call volume," start rapidly pressing comma (,) on your keypad. Sometimes it'll glitch you through to an agent. Worked for me twice!
0 coins
Emma Bianchi
Wait, for real? That's wild if it works. Gonna try this tomorrow!
0 coins
7M
Lucas Kowalski
I tried this and it didn't work. Maybe I'm doing it wrong?
0 coins
7M
Mia Green
It doesn't work every time, but it's worth a shot. Keep trying!
0 coins
7M
Write a comment...
Malia Ponder
Wait, you paid for a callback service? Which one did you use? Did it actually work?
0 coins
Cass Green
Yeah, I used a service called Claimyr. It's supposed to call and wait on hold for you, then connect you when they get through. It didn't work the first time, but I'm trying again. Fingers crossed π€
0 coins
7M
Kyle Wallace
Sounds sketchy. Be careful with those services, some of them are scams.
0 coins
7M
Write a comment...
Amelia Dietrich
I think itβs important to recognize that services like Claimyr, while potentially useful, highlight a larger issue with the EDD's accessibility. While $20 might not seem like a lot for some, it's an added expense for those who are already in financial distress. Ideally, public services should be more accessible without the need for third-party assistance.
0 coins
Kaiya Rivera
Absolutely agree. The need for such services points to a system that could use improvements in user accessibility.
0 coins
7M
Write a comment...
Hannah White
PSA: Don't forget to certify every two weeks, even if your claim is pending! Learned that the hard way π
0 coins
Cass Green
Oof, thanks for the reminder. It's so easy to forget with everything else going on.
0 coins
7M
Michael Green
Set a reminder on your phone! It's a lifesaver.
0 coins
7M
Write a comment...
Ryder Ross
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. (https://claimyr.com
0 coins
Gianni Serpent
$20 just to talk to someone? That's ridiculous. The system is so broken π‘
0 coins
7M
Henry Delgado
How does it work exactly? Seems too good to be true.
0 coins
7M
Ryder Ross
I know it sounds crazy, but it really does work. They use some kind of auto-dialer tech to get through the menu and wait on hold. When an agent picks up, they forward the call to you. Saved me hours of frustration.
0 coins
7M
Write a comment...
ApolloJackson
I heard they're updating the EDD system soon. Maybe that'll fix some of these issues? π€
0 coins
Isabella Russo
Lol, sure. And pigs will fly π·βοΈ
0 coins
7M
Rajiv Kumar
Don't hold your breath. They've been saying that for years.
0 coins
7M
Write a comment...