EDD Phone Nightmare: Tips for Getting Through to CA Unemployment?

I found a way to solve EDD phone system frustrations, watch this: https://www.youtube.com/watch?v=7snkPSw2Y9Q

Anyone else getting conflicting info from different EDD reps? It's like they're not even on the same page.

Another thing to keep in mind is to regularly check your EDD account online for any updates or notifications. Sometimes they update your status there before you'll ever hear back by phone. And if you do get through to someone on the phone, having screenshots of your online account activity can help clarify any discrepancies you encounter.

Anyone else feel like they're in an abusive relationship with EDD? They keep letting us down but we can't leave 😩💔

Here's what I've learned after months of dealing with EDD: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Early morning and late afternoon seem to work best. 3. Use the online portal as much as possible to avoid phone calls. 4. If you do get through, be super nice to the rep. They deal with angry people all day. 5. Have all your info ready before you call. Claim number, SSN, employment history, etc. 6. If one rep can't help, politely ask to speak to a tier 2 specialist. 7. Document everything. Write down who you talked to and what they said. Hope this helps someone. We're all in the same boat here.

ugh, EDD is the WORST. I've been trying to get my claim sorted for months. feels like im screaming into the void 😫

I actually had some success by sending a detailed email to EDD explaining my situation and following it up with a call. It took a while, but I eventually got a callback. If you can find the correct email address, it might be worth a try.

Have you tried calling right when they open? I've had some luck getting through early in the morning, but it's still hit or miss.

I feel your pain, OP. The EDD phone system is a nightmare. I've spent hours on hold only to get disconnected. It's like they don't want us to get help!

Hot take: EDD should hire some of us. We probably know the system better than they do at this point 🤷‍♀️

You might also want to consider reaching out to a local unemployment office in your area. Sometimes they have resources or contacts that can help expedite the process. It may take some persistence, but in-person or direct local contact can sometimes work wonders.

Guys, I finally got through after 2 months of trying! Here's what worked for me: 1. Called at exactly 8:01 AM 2. Used the 2511 number 3. Pressed 1, then 2, then 4 4. Crossed my fingers and sacrificed a small goat to the EDD gods Okay, maybe not that last one, but you get the idea. Don't give up hope!

Anyone else notice that the EDD website is always "down for maintenance" at the most inconvenient times? 🙄

Guys, I think I've cracked the code. The secret to getting through to EDD is... *connection lost* 📞❌

Have you tried contacting your local assembly member's office? They can sometimes help push things through with EDD.

Anyone else feel like they need a degree in bureaucracy just to navigate the EDD system? 🎓🤦‍♂️

I have had a similar experience with Claimyr but had some success. It connected me to an EDD agent after a few tries. It's definitely a paid service, and while it can be a lifesaver, the cost can add up if you make multiple attempts. Keep in mind that some users have reported mixed results, so it seems to depend on timing and other factors. It could be worth a shot if you're at a dead end with other methods.

Has anyone tried the EDD Twitter account? Sometimes they respond if you @ them with your issue.

Im so done with EDD. spent 3 hrs on hold yesterday only to get hung up on. this is my villain origin story fr 😈

Hot take: what if we all just showed up at the EDD office in person? They can't ignore us then, right?

Pro tip: use the comma trick when calling. When you hear the recording say "we're experiencing high call volume," start rapidly pressing comma (,) on your keypad. Sometimes it'll glitch you through to an agent. Worked for me twice!

Wait, you paid for a callback service? Which one did you use? Did it actually work?

I think it’s important to recognize that services like Claimyr, while potentially useful, highlight a larger issue with the EDD's accessibility. While $20 might not seem like a lot for some, it's an added expense for those who are already in financial distress. Ideally, public services should be more accessible without the need for third-party assistance.

PSA: Don't forget to certify every two weeks, even if your claim is pending! Learned that the hard way 😭

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. (https://claimyr.com

I heard they're updating the EDD system soon. Maybe that'll fix some of these issues? 🤞