EDD California: Tips to reach a real person when filing unemployment claim?

I found a way to solve EDD claim filing difficulties, watch this: https://www.youtube.com/watch?v=mLbTgabuTwU

Hey OP, what kind of claim are you trying to file? Regular UI, PUA, or something else? Might help to know for more specific advice.

Have you tried contacting your local assembly member's office? They can sometimes help push things through.

Have you tried faxing your claim? I know it sounds archaic, but sometimes old school methods work when everything else fails.

Has anyone tried using the online portal? I know it's not great, but I managed to file my claim there without having to call.

Here's what worked for me after months of trying: 1. Call exactly at 8:01 AM. Not 8:00, not 8:02. Exactly 8:01. 2. When you hear the automated message, immediately press 1, then 2, then 4. 3. If you get the "we're too busy" message, hang up and try again. 4. Repeat until you get put on hold. It took me about 20 tries, but I finally got through. Be prepared to wait on hold for a while once you do get in the queue. Also, make sure you have all your info ready - they'll ask for your SSN, last employer details, etc. Good luck!

Pro tip: if you do get through, ask for a tier 2 specialist right away. The first person you talk to usually can't do much.

Guys, I just saw on the news that EDD is "improving their system". Yeah right, I'll believe it when I see it. 🤡

Navigating the EDD system can indeed be a daunting task. Many individuals have faced similar challenges, especially during times when the call volume is exceedingly high. One alternative to traditional methods is using services like Claimyr, which has reportedly helped some people by bypassing the long hold times. However, while some users attest to its effectiveness, others feel that paying $20 for phone assistance might not be justified for everyone, especially those on tight budgets. Before opting for such services, consider free alternatives like reaching out to your local assembly member's office for assistance, or utilizing any updated online portals or resources provided by EDD. Furthermore, determining the exact type of claim you're filing and gathering all necessary documents beforehand can smoothen the process once you make contact. Persistence is key, but exploring all available channels and staying informed on system updates can also be beneficial in managing your claim effectively.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. (https://claimyr.com

Welcome to the club, buddy. We're all in the same boat here. I've been trying to reach them for weeks now. It's like they've gone into hiding or something.

Ugh, the EDD system is such a joke. It's like they're purposely making it hard for us to get help. 🤬

I swear, dealing with EDD is harder than my actual job was. Maybe they should hire us to fix their system 😂

Have you tried tweeting at them? Sometimes public shaming works wonders lol

I feel your pain, OP. I've been dealing with EDD for 3 months now. It's like trying to nail jello to a wall. 😫

Anyone else think its ridiculous that we have to jump through all these hoops just to get what we're entitled to? The system is broken af.

Have you tried calling right when they open? I heard that's the best time to get through.