California Unemployment

Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

So glad you got it figured out! This is actually a really common issue that trips up a lot of people - the old account thing catches everyone off guard. Your post and the solutions people shared here are going to help so many others who run into the same problem. Thanks for coming back to update us with what worked!

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Totally agree! I just joined this community and was actually having the exact same EDDCAN registration issue. Reading through this whole thread saved me probably days of frustration - I went straight to account recovery and found my old account from 2019 that I had completely forgotten about. It's crazy how many people probably get stuck on this same problem. Thanks to everyone who shared their knowledge here!

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Mei Lin

This thread is gold! I'm bookmarking this for future reference. It's so frustrating how EDD doesn't make it clearer that you might already have an account from years ago - they should really add a note about checking account recovery first before trying to register as new. The fact that so many people are running into this exact same issue shows there's definitely a communication gap on their end. Glad to see this community helping each other navigate these bureaucratic nightmares!

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Exactly! I'm new here too and this whole thread has been incredibly helpful. It's frustrating that EDD doesn't have better guidance on their registration page about checking for existing accounts first - seems like such an easy fix that would prevent so much confusion. The fact that people are missing certification deadlines because of this registration issue is really concerning. Maybe we should compile these solutions into a pinned post or FAQ for other newcomers? This community seems way more helpful than EDD's actual support system!

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UPDATE: I had my phone interview today and it went well! Called the number at exactly 10:15 as suggested, only waited about 5 minutes before someone answered. The interviewer was professional and the whole thing took about 15 minutes. They mostly verified information about why I was laid off and made sure the dates matched what my employer reported. Thanks everyone for the helpful advice - the new system where we call them actually worked pretty smoothly in my case!

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Glad to hear your interview went smoothly! This is really helpful feedback about the new system. I have my phone interview coming up next week and was also worried about the process change. It's reassuring to know that calling them directly actually worked efficiently. Did they give you any indication of when you might hear back about the decision on your claim?

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@f4af5959d846 That's great news about your interview going well! I'm also scheduled for one of these new-style interviews next week and was pretty anxious about it. Did they mention how long it typically takes to get a decision after the interview? I'm hoping the new system means faster processing times too.

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They said I should hear back within 7-10 business days, which seems pretty standard. The interviewer mentioned that since my case was straightforward (clear layoff with proper documentation), it might be on the faster side of that timeline. I'll update here once I get the decision! @Tyler Murphy good luck with your interview next week - just be prepared with your employment dates and reason for separation and you should be fine.

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I'm new to this community and dealing with the exact same frustrating issue right now! Just received my CalJOBS letter yesterday and the pre-generated password they provided is completely broken - keeps giving me "invalid credentials" no matter how many times I try it. I was starting to panic thinking I'd somehow mess up my unemployment benefits if I couldn't get their system to work. This entire thread has been such a lifesaver! Reading through everyone's experiences makes it crystal clear that this is a massive technical problem on EDD's end, not something we're doing wrong. It's incredibly reassuring to see that so many people have successfully created their own CalJOBS accounts without any issues from EDD. Based on all the excellent advice shared here, I'm going to stop wasting time trying to make their broken pre-generated system work and just create my own account today. I'll make sure to use the exact same personal information and name spelling that's on my EDD paperwork so their systems can properly match everything up. My certification is due in 7 days, so I have a decent buffer to get the account set up and start documenting work search activities. Thanks to everyone who took the time to share their experiences - this community is amazing for helping navigate these bureaucratic nightmares! It's such a relief to know that EDD's matching system works based on SSN and personal details rather than which specific login credentials you use.

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Welcome to the community! You're absolutely making the right decision by creating your own account. I just joined this community recently and went through this exact same nightmare about two weeks ago - the pre-generated password from my EDD letter was completely worthless no matter how many times I tried it. I ended up creating my own CalJOBS account and it's been working flawlessly ever since. The relief of finally having functional login credentials was incredible! Just make sure when you set up your new account that you match all your personal information exactly as it appears on your EDD documents - same name spelling, address format, everything. Having 7 days before your certification puts you in a great position! That's plenty of time to get comfortable with the CalJOBS interface and build up a solid record of job search activities. The platform is actually pretty straightforward once you have working credentials. Don't let this technical glitch stress you out - you're joining what seems like thousands of us who've had to work around EDD's broken pre-generated password system!

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New member here and just hit this exact same wall! Got my CalJOBS letter 3 days ago and spent hours yesterday trying to get the pre-generated password to work - nothing but "invalid credentials" errors. I was honestly freaking out thinking I'd somehow screw up my claim if I deviated from their instructions. This thread is an absolute goldmine of information! It's such a relief to see that literally dozens of people have dealt with this same technical nightmare and that creating your own account is not only acceptable but actually the recommended solution by people who work in the system. I'm definitely going to create my own CalJOBS account today using the exact same personal info from my EDD paperwork. My certification isn't due until next Tuesday, so I should have plenty of time to get some job search activities logged and get familiar with the interface. Thank you SO much to everyone who shared their experiences - knowing that EDD's systems match based on SSN and personal details rather than login credentials takes all the stress out of this situation. This community is incredible for helping people navigate these bureaucratic disasters!

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I'm brand new to this community and this thread has been absolutely eye-opening! I've been on unemployment for about 2 months now and just like everyone else here, I had zero clue about these detailed documentation requirements until I discovered this post. I've been legitimately job searching - applying to 4-5 positions per week, attending virtual networking events, and even doing some skills training courses through my local community college - but I wasn't keeping any organized records whatsoever. That $8,700 overpayment story absolutely terrified me into immediate action! I spent my entire weekend going through my email history, LinkedIn messages, and browser bookmarks trying to reconstruct everything I could. I managed to find confirmation emails for about 16 job applications, registration confirmations for 3 virtual career events, and completion certificates from 2 online courses I took. I also immediately downloaded that DE 8578 form that multiple people mentioned and I'm going to be absolutely religious about using it from now on. It's honestly shocking that EDD doesn't make these requirements crystal clear when you first file your claim - it really does feel like they're setting people up to stumble into violations. This community has been an absolute lifesaver and you all may have just saved me from a major financial disaster! Quick question for the group: if I attend multiple sessions of the same online course or workshop series, does each individual session count as a separate work search activity, or should I count the entire course as one activity?

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I'm completely new to this community and this thread has been both absolutely terrifying and incredibly helpful! I've been on unemployment for about 5 weeks now and just like so many others here, I had zero idea about these detailed documentation requirements until I stumbled across this post. I've been genuinely job searching - submitting 3-4 applications per week, attending virtual career fairs through my alumni network, updating my resume twice, and even taking some free online courses through Coursera - but I wasn't keeping any proper records of my activities. Reading about that $8,700 overpayment situation literally made my heart skip a beat! I immediately went into panic mode and spent hours digging through my email history, LinkedIn activity, and browser bookmarks. I managed to find confirmation emails for about 12 job applications, registration confirmations for 2 virtual networking events, and completion certificates from 3 online courses I completed. I also immediately downloaded that DE 8578 form that everyone keeps mentioning and I'm going to be absolutely meticulous about using it going forward. It's honestly mind-blowing that EDD doesn't make these requirements more transparent when you first file your claim - it really does feel like they're setting people up to fail. Thank you all so much for sharing your experiences and knowledge here - this community has been a complete lifesaver and you may have just saved me from a financial nightmare! One question: if I attend the same weekly virtual job search support group, does each meeting count as a separate work search activity or should I be doing more varied activities each week?

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Just joined this community after discovering this incredibly helpful thread! I've been trapped in EDD hell for the past 2 weeks - calling constantly with zero success, just that same devastating "higher than normal call volume" message followed by the dial tone. My certification has been stuck on "pending" for almost a month now and my anxiety is through the roof. Reading through everyone's experiences here has been both heartbreaking and oddly comforting - it's clear this isn't a "me" problem, it's a completely broken system problem! I've been doing the random calling approach throughout the day which obviously isn't working based on all the strategic advice shared here. Definitely going to try those Wednesday/Thursday 8:15-8:45am windows that @Mei Chen mentioned - that timing approach makes so much more sense than my current "call whenever panic strikes" method. Also planning to implement @Connor O'Neill's tip about waiting through the entire automated message instead of immediately hanging up and redialing like a crazy person. After seeing @Jamal Edwards' detailed success story with Claimyr and multiple confirmations from others, I'm seriously considering that route too. It's absolutely infuriating that we have to pay a third party just to access our own unemployment benefits, but at this point my mental health and time are worth more than whatever they charge. This endless cycle of rejection is destroying my peace of mind. Thank you all for creating this supportive space and sharing your hard-won wisdom. This thread has been more useful than anything EDD has provided officially! Here's to hopefully breaking through this bureaucratic nightmare soon and getting the help we all deserve! 🙏

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Just joined this community after finding this thread while desperately searching for EDD help! I'm currently on day 14 of the calling nightmare with absolutely zero success - just that same soul-crushing "higher than normal call volume" message every single time. My certification has been stuck on "pending" for 5 weeks now and I'm honestly at my breaking point. Reading through all these experiences has been both validating and incredibly helpful. I had no idea there were strategic approaches to this - I've just been randomly calling whenever I get frustrated (which is constantly). Definitely going to try those Wednesday/Thursday 8:15-8:45am windows that @Mei Chen suggested, and @Connor O'Neill's brilliant tip about waiting through the entire automated recording instead of hanging up immediately. After seeing @Jamal Edwards' success story with Claimyr and all the confirmations from others, I think I'm going to have to bite the bullet and try it too. It's absolutely ridiculous that we need to pay a third party just to access our own benefits, but my landlord doesn't care about EDD's dysfunction and my savings are completely gone. Thank you all for sharing your strategies and creating this support network. This thread has been more helpful than anything EDD has provided! It's weirdly comforting to know we're all suffering through this bureaucratic hell together. Here's hoping we all break through soon! 🤞

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