EDD denied my claim but still sending certification emails - can I still get benefits?
I'm super confused right now. EDD disqualified my claim about 3 weeks ago (something about not having enough wages in my base period). But weirdly, I keep getting emails every 2 weeks telling me to certify for benefits. The emails even show a specific weekly benefit amount ($342) and a total claim balance ($8,892). Does this mean there's still a chance I could get paid? Has the system not caught up with my disqualification? I don't want to get my hopes up, but those emails make it seem like I might be eligible after all. Should I just keep certifying even though I got that denial letter?
14 comments
Aisha Mahmood
the computer system sends out those certification emails automatically even when ur denied. it doesnt mean anything. happened to me last year and i kept certifying for like 2 months hoping something would change but never got paid a dime
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Mateo Sanchez
•Ugh that's so frustrating! Why would they keep telling us to certify if we're not gonna get anything? Feels like they're getting my hopes up for nothing.
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Ethan Moore
The system often continues sending certification notices even after a disqualification. However, this could indicate one of several things: 1) You may have been disqualified for only part of your claim 2) The disqualification notice might have been for a specific week, not your entire claim 3) There might be a pending appeal or reconsideration I would recommend checking your UI Online account for any messages about appealing the disqualification. The determination notice should state specific reasons and your appeal rights. You generally have 30 days from the mailing date to appeal a disqualification.
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Mateo Sanchez
•Thanks for the detailed info! I just double-checked the disqualification notice and it does say I can appeal within 30 days. I think I'll try that. Do you know if I should keep certifying while appealing?
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Yuki Kobayashi
THIS IS WHY EVERYONE HATES DEALING WITH EDD!!!! They can't even get their own systems to talk to each other! One department says NO and another says CERTIFY NOW! It's absolutely ridiculous how they jerk people around. I went through something similar last year - got denied then approved then denied again. The left hand literally doesn't know what the right is doing there.
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Ethan Moore
•While the process can certainly be frustrating, it's always best to continue certifying if the system allows you to. If your appeal is successful, you'll already have those weeks certified and can receive backpay more quickly.
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Carmen Vega
You should DEFINITELY keep certifying while appealing! My cousin was in the exact same boat - denied but kept getting the emails. He appealed and won, and got retroactive payments for all the weeks he had certified. If he hadn't kept certifying, he would've missed out on thousands.
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QuantumQuester
•Great advice. I'd also recommend calling EDD to get clarification about your specific situation. I know calling can be a nightmare, but I used this service called Claimyr (claimyr.com) that got me through to a rep in under 20 minutes when I had a similar issue. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The agent I spoke with explained that my denial was actually just for a specific period, not my entire claim.
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Andre Moreau
I'm confused about something... does your denial letter specify exactly WHY you were denied? Like, does it mention insufficient wages, voluntarily quitting, misconduct, or something else? The reason matters because some disqualifications can be temporary while others affect your entire claim. Also, what does your UI Online home page say when you log in?
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Mateo Sanchez
•The letter said something about "insufficient wages in the base period." When I log into UI Online, it shows my claim balance and weekly benefit amount, but under payment history it's just blank with no payments.
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Andre Moreau
If it's an insufficient wages issue, you should definitely appeal if you believe they might not have all your employment records. Bring pay stubs or W-2s from the base period (which would be roughly 15-18 months before you filed). Sometimes employers don't properly report wages to EDD or there are delays in the system updating. And yes, keep certifying while appealing - it's always better to have weeks certified and ready if your appeal succeeds.
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Zoe Stavros
•my friend had the exact same issue last month!!! turns out EDD was missing one of her jobs completely. she had to take in her w2s and paystubs and they fixed it and she got all her money. definitely appeal!!!
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QuantumQuester
I went through this exact situation in January. I kept certifying while my appeal was pending, and I'm glad I did. Once my appeal was approved (turned out they were missing wages from one employer), I received all back payments for the weeks I had certified. The key is to make sure you're certifying truthfully and keeping records of everything. The appeal process took about 5 weeks for me, but I know it varies. Good luck!
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Mateo Sanchez
•That's really encouraging to hear! I'll definitely keep certifying and start gathering my wage documentation for the appeal. Thanks for sharing your experience!
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