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Giovanni Conti

EDD payment status changed to 'disqualification' after address update - conditional payment possible?

I'm in a weird situation with my unemployment claim and need some advice. I got my first payment (1 week) fine, then received a second payment (2 weeks) without issues. When I tried to certify for my next period, an 'interview scheduled' notification suddenly appeared in my UI Online account. I completed the interview on June 12, 2025. Now my claim status shows 'review required' and I have a 2-week certification stuck in pending for almost 15 days. The concerning part is when I certified this morning, the status immediately changed to 'disqualification' - but my previously pending weeks are still showing as pending. One thing that might be relevant: I updated my address in my profile about a week ago, but when certifying, I didn't check the box that asks if my address changed since last certification (since my profile already showed the correct address). I'm worried and confused about two things: 1) Since I've had weeks in pending status for over 2 weeks now, am I eligible for a conditional payment? and 2) Could my disqualification status be related to not checking the address change box, or does this mean EDD is going to deny my benefits entirely? The claim status tracker still says 'Review Required' which is confusing me even more.

The 'disqualification' status is definitely separate from the address change issue. When EDD makes an eligibility determination after an interview, they process each certification week separately. Your pending weeks will likely either get paid or also change to disqualified soon. Regarding conditional payments - yes, you should be eligible since your weeks have been pending for 14+ days due to an eligibility interview. Have you received any notices in your UI Online inbox explaining the disqualification reason? That's the first place to check for details about why they made that determination.

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Thanks for the info. I haven't received any notices in my UI Online inbox yet explaining the disqualification. Should I just keep checking there daily? How long does it usually take for them to send that kind of notice? The whole situation is making me really anxious because I need these payments for rent next month.

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OMG the exact same thing happened to me back in January!!!! I updated my address and forgot to check that stupid box and my claim went to disqualification too. I spent DAYS trying to call EDD and couldn't get through. They have this thing where they just disconnect you if too many people are calling which is RIDICULOUS. I found out later it wasn't even the address thing, they disqualified me because my employer contested the separation reason. Did your employer say anything in your interview about why you left???

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During my interview, my employer didn't contest anything. They confirmed I was laid off due to lack of work. That's why I'm so confused about getting the disqualification status. Did you eventually get your issue resolved? And if so, how long did it take?

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I went through a similar situation in April this year. When the status changes to disqualification after an eligibility interview, it's almost always related to the interview determination, not administrative issues like address changes. The fact that your prior weeks are still pending while the new certification went straight to disqualification suggests they made a decision on your eligibility going forward. For conditional payments, yes - EDD should issue those for any weeks pending over 14 days due to determination delays. BUT, if they already made a determination (as the disqualification suggests), you might not get conditional payments. I recommend checking your UI Online inbox daily for the Notice of Determination that explains the disqualification reason. You'll have 30 days from the notice date to appeal if you believe it's incorrect. Have you tried calling EDD to get clarification? I used Claimyr (claimyr.com) to get through to an EDD rep when I was in a similar situation. They have a service that helps you bypass the phone tree and get to a live agent. Their video demo explains how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

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does claymyr actually work? ive been trying 2 call edd for like 3 days straight and they always say too many ppl calling try again later. seems like nobody can ever get thru

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@profile7 Yes, it worked for me. I was skeptical at first but I got through to EDD within about 20 minutes after weeks of trying on my own and getting nowhere. They basically connect you to the EDD line and hold your place in queue. Much better than redialing constantly and hoping to get lucky.

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I tried Claimyr too and it DID work but the EDD rep I finally got wasn't very helpful. They just told me to wait for the determination notice and then file an appeal if I disagreed. So frustrating when you NEED the money now, not in 2 months after some appeal process!!!

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You need to differntiate between your statuses.

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Thank you for the detailed explanation. I'll keep certifying and watch for the Notice of Determination. If it says I'm disqualified for something I can disprove, how complicated is the appeal process? Do I need to hire someone to help with that or can I handle it myself?

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The appeal process is designed for claimants to navigate without legal representation, though some people do choose to hire help for complex cases. Here's the basic appeal process: 1. Submit the appeal form DE 1000M (it will be included with your determination notice) 2. Clearly explain why you believe the determination is incorrect 3. Include any supporting documentation 4. You'll receive a hearing date with an Administrative Law Judge 5. At the hearing, present your case and any evidence/witnesses The most important thing is to be organized. Bring copies of all relevant documents (employment records, separation notices, etc.) to the hearing. Be prepared to clearly explain your position and why you believe you qualify for benefits. If your case is straightforward, like proving you were laid off rather than quit, most people can handle the appeal themselves. Success rates are reasonably good for claimants who can document their case well.

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That doesn't sound as intimidating as I expected. I'll wait for the Notice of Determination and gather all my documentation in the meantime. I have emails from my employer confirming the layoff, so hopefully that will help if I need to appeal. Thanks again for all your help!

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im in penidng for 3 weeks now still no payment. edd is such a broken system. they expect us to follow every tiny rule perfectly but then they take FOREVER to do anything on their end. how are we supposed to pay bills?

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RIGHT?! And have you noticed how they NEVER tell you what's actually happening? Just these vague status updates that don't explain anything. Meanwhile we're all just sitting here wondering if we can make rent this month. The system is totally designed to make people give up out of frustration.

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Just a heads up, when I had a similar situation a few months ago (pending then disqualification), I eventually found out they flagged me because I had reported some self-employment income on my certifications. The interviewer never mentioned it being a problem during our call, but they ended up determining I wasn't

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I didn't report any income since I haven't worked at all since being laid off. My situation is pretty straightforward - company downsizing, clean layoff. That's why the disqualification is so confusing to me. I wonder if there was some miscommunication during the interview or if my former employer said something unexpected.

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One more thing to consider - check your work search activity records. With the current EDD system, you need to be documenting at least 3 work search activities per week (job applications, networking, workshops, etc.). If you didn't list enough activities or left that section blank, that could trigger a disqualification. The EDD has gotten much stricter about work search requirements in 2025. This is often overlooked but is actually one of the most common reasons for disqualification after benefits have started.

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Oh! That might be it. I've been applying to jobs but I think I only listed 2 activities for one of the weeks because I couldn't remember the details of my third application. I didn't realize they were being super strict about having exactly 3 every week. If that's the issue, can I appeal and provide those missing details?

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Yes, if your disqualification is due to insufficient work search activities, you can absolutely appeal and provide documentation of your job search efforts. Make sure to gather evidence like: - Confirmation emails of job applications - Screenshots of applications submitted - Notes from networking conversations - Records of job fair attendance - Proof of resume submissions Many appeals based on work search requirements are successful when claimants can show they were actively looking for work but may have made a documentation error. The key is being able to prove you were actually conducting the required activities during the weeks in question. If this is indeed the issue, mention in your appeal that it was an unintentional documentation error rather than a failure to look for work.

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u gotta be so careful with these work search activities! my buddy got disqualified for the same thing but he appealed and won bc he had screengrabs of all his job applications. took forever tho, like 2 months to get a hearing date

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I've been tracking work search activities carefully since I started my claim, but you're right that I might have missed documenting one properly. I keep a spreadsheet of all my applications and I think I have screenshots of most of them. If the Notice of Determination shows it's a work search issue, at least I'll know what to include in my appeal. It's frustrating that such a small documentation error can cause weeks of payment delays, especially when you're actually doing the work search activities required. Thanks for pointing this out - it gives me hope that if this is the issue, it's something I can fix with an appeal.

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