EDD payment status changed to 'disqualification' after address update - conditional payment possible?

The 'disqualification' status is definitely separate from the address change issue. When EDD makes an eligibility determination after an interview, they process each certification week separately. Your pending weeks will likely either get paid or also change to disqualified soon. Regarding conditional payments - yes, you should be eligible since your weeks have been pending for 14+ days due to an eligibility interview. Have you received any notices in your UI Online inbox explaining the disqualification reason? That's the first place to check for details about why they made that determination.

Thanks for the info. I haven't received any notices in my UI Online inbox yet explaining the disqualification. Should I just keep checking there daily? How long does it usually take for them to send that kind of notice? The whole situation is making me really anxious because I need these payments for rent next month.

OMG the exact same thing happened to me back in January!!!! I updated my address and forgot to check that stupid box and my claim went to disqualification too. I spent DAYS trying to call EDD and couldn't get through. They have this thing where they just disconnect you if too many people are calling which is RIDICULOUS. I found out later it wasn't even the address thing, they disqualified me because my employer contested the separation reason. Did your employer say anything in your interview about why you left???

During my interview, my employer didn't contest anything. They confirmed I was laid off due to lack of work. That's why I'm so confused about getting the disqualification status. Did you eventually get your issue resolved? And if so, how long did it take?

I went through a similar situation in April this year. When the status changes to disqualification after an eligibility interview, it's almost always related to the interview determination, not administrative issues like address changes. The fact that your prior weeks are still pending while the new certification went straight to disqualification suggests they made a decision on your eligibility going forward.\n\nFor conditional payments, yes - EDD should issue those for any weeks pending over 14 days due to determination delays. BUT, if they already made a determination (as the disqualification suggests), you might not get conditional payments.\n\nI recommend checking your UI Online inbox daily for the Notice of Determination that explains the disqualification reason. You'll have 30 days from the notice date to appeal if you believe it's incorrect.\n\nHave you tried calling EDD to get clarification? I used Claimyr (claimyr.com) to get through to an EDD rep when I was in a similar situation. They have a service that helps you bypass the phone tree and get to a live agent. Their video demo explains how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

does claymyr actually work? ive been trying 2 call edd for like 3 days straight and they always say too many ppl calling try again later. seems like nobody can ever get thru

@profile7 Yes, it worked for me. I was skeptical at first but I got through to EDD within about 20 minutes after weeks of trying on my own and getting nowhere. They basically connect you to the EDD line and hold your place in queue. Much better than redialing constantly and hoping to get lucky.

I tried Claimyr too and it DID work but the EDD rep I finally got wasn't very helpful. They just told me to wait for the determination notice and then file an appeal if I disagreed. So frustrating when you NEED the money now, not in 2 months after some appeal process!!!

You need to differntiate between your statuses. \

Thank you for the detailed explanation. I'll keep certifying and watch for the Notice of Determination. If it says I'm disqualified for something I can disprove, how complicated is the appeal process? Do I need to hire someone to help with that or can I handle it myself?

The appeal process is designed for claimants to navigate without legal representation, though some people do choose to hire help for complex cases.\n\nHere's the basic appeal process:\n1. Submit the appeal form DE 1000M (it will be included with your determination notice)\n2. Clearly explain why you believe the determination is incorrect\n3. Include any supporting documentation\n4. You'll receive a hearing date with an Administrative Law Judge\n5. At the hearing, present your case and any evidence/witnesses\n\nThe most important thing is to be organized. Bring copies of all relevant documents (employment records, separation notices, etc.) to the hearing. Be prepared to clearly explain your position and why you believe you qualify for benefits.\n\nIf your case is straightforward, like proving you were laid off rather than quit, most people can handle the appeal themselves. Success rates are reasonably good for claimants who can document their case well.

That doesn't sound as intimidating as I expected. I'll wait for the Notice of Determination and gather all my documentation in the meantime. I have emails from my employer confirming the layoff, so hopefully that will help if I need to appeal. Thanks again for all your help!

im in penidng for 3 weeks now still no payment. edd is such a broken system. they expect us to follow every tiny rule perfectly but then they take FOREVER to do anything on their end. how are we supposed to pay bills?

RIGHT?! And have you noticed how they NEVER tell you what's actually happening? Just these vague status updates that don't explain anything. Meanwhile we're all just sitting here wondering if we can make rent this month. The system is totally designed to make people give up out of frustration.

Just a heads up, when I had a similar situation a few months ago (pending then disqualification), I eventually found out they flagged me because I had reported some self-employment income on my certifications. The interviewer never mentioned it being a problem during our call, but they ended up determining I wasn't

I didn't report any income since I haven't worked at all since being laid off. My situation is pretty straightforward - company downsizing, clean layoff. That's why the disqualification is so confusing to me. I wonder if there was some miscommunication during the interview or if my former employer said something unexpected.

One more thing to consider - check your work search activity records. With the current EDD system, you need to be documenting at least 3 work search activities per week (job applications, networking, workshops, etc.). If you didn't list enough activities or left that section blank, that could trigger a disqualification. The EDD has gotten much stricter about work search requirements in 2025. This is often overlooked but is actually one of the most common reasons for disqualification after benefits have started.

Oh! That might be it. I've been applying to jobs but I think I only listed 2 activities for one of the weeks because I couldn't remember the details of my third application. I didn't realize they were being super strict about having exactly 3 every week. If that's the issue, can I appeal and provide those missing details?

Yes, if your disqualification is due to insufficient work search activities, you can absolutely appeal and provide documentation of your job search efforts. Make sure to gather evidence like: \n\n- Confirmation emails of job applications\n- Screenshots of applications submitted\n- Notes from networking conversations\n- Records of job fair attendance\n- Proof of resume submissions\n\nMany appeals based on work search requirements are successful when claimants can show they were actively looking for work but may have made a documentation error. The key is being able to prove you were actually conducting the required activities during the weeks in question.\n\nIf this is indeed the issue, mention in your appeal that it was an unintentional documentation error rather than a failure to look for work.

u gotta be so careful with these work search activities! my buddy got disqualified for the same thing but he appealed and won bc he had screengrabs of all his job applications. took forever tho, like 2 months to get a hearing date

I've been tracking work search activities carefully since I started my claim, but you're right that I might have missed documenting one properly. I keep a spreadsheet of all my applications and I think I have screenshots of most of them. If the Notice of Determination shows it's a work search issue, at least I'll know what to include in my appeal. It's frustrating that such a small documentation error can cause weeks of payment delays, especially when you're actually doing the work search activities required. Thanks for pointing this out - it gives me hope that if this is the issue, it's something I can fix with an appeal.

Hey Giovanni, I went through something really similar last month! The disqualification status appearing right after certification while your previous weeks stay pending is actually pretty common during eligibility reviews. Here's what I learned from my experience: The good news is that your pending weeks from before the determination are still being processed separately - they won't automatically get disqualified just because your latest certification did. EDD processes each certification period individually during reviews. For conditional payments, you should definitely be eligible since your weeks have been pending 14+ days due to an eligibility interview. Even if they made a determination going forward, the conditional payment rules still apply to weeks that were pending before the determination. A few things to watch for: - Check your UI Online inbox daily for the Notice of Determination (usually comes within 5-10 days) - Your pending weeks should get resolved soon (either paid or also disqualified) - If it's a work search documentation issue like others mentioned, those are often successful on appeal I'd also recommend keeping detailed records of everything - screenshots of your claim status, dates of status changes, etc. This helped me a lot when I had to explain my situation to EDD reps. The waiting is awful, I know, but try not to panic yet. Wait for that determination notice to see exactly what they're saying before assuming the worst. Keep us posted on what you find out!

I'm dealing with something very similar right now! My claim also went from pending to disqualification after an eligibility interview, and like you, I'm wondering if it's related to an address change I made in my profile. The timing seems too coincidental. One thing that's been helpful for me is calling the EDD technical support line (different from the regular claims line) to ask specifically about conditional payments. Since your weeks have been pending for 15+ days due to the interview delay, you should definitely be eligible for conditional payments regardless of the disqualification status on your newer certification. Have you tried logging out and back into your UI Online account? Sometimes the status displays can be glitchy during these review periods. Also, when you do get your determination notice, pay close attention to the specific dates it covers - it might only apply to certain weeks and not your entire claim. The whole process is incredibly stressful when you're depending on these payments. Hang in there and definitely keep us updated on what the determination notice says when it arrives!

I went through almost the exact same situation earlier this year! The disqualification status appearing right after your latest certification while older weeks stay pending is actually a really common pattern during eligibility reviews. Here's what likely happened: When EDD conducts an eligibility interview, they make a determination that applies going forward from a specific date. Your older pending weeks are still being processed under your original eligibility status, which is why they haven't changed to disqualified yet. Regarding conditional payments - yes, you should absolutely be eligible! The 14+ day rule for conditional payments applies regardless of newer determinations, as long as the weeks were pending due to an eligibility review. I'd recommend calling specifically to request them if they don't automatically process. The address update issue is probably unrelated to your disqualification. EDD's system tracks address changes in your profile separately from the certification questions, so not checking that box shouldn't cause eligibility issues. Most likely causes for post-interview disqualification: - Work search documentation (as others mentioned - this is SUPER common now) - Work availability issues - Employer dispute (even if it seemed fine during interview) Wait for that determination notice before panicking. I know the waiting is awful when you need the money, but there's a good chance your pending weeks will still pay out even if the going-forward determination isn't favorable. Keep us posted!

I'm going through something very similar right now and this thread has been incredibly helpful! My claim also went to disqualification after an eligibility interview, but my previous weeks are still showing as pending. One thing I wanted to add based on my experience - make sure to keep certifying for benefits even with the disqualification status showing. I almost stopped certifying because I thought there was no point, but the EDD rep I finally got through to said I need to keep certifying to maintain my claim while any appeals are pending. Also, regarding the conditional payments - I was told by EDD that you need to specifically request them by calling. They don't automatically issue them even when you qualify. The rep said to call the regular claims line and specifically ask for "conditional payments for weeks pending over 14 days due to eligibility determination delay." The whole system is so confusing and stressful when you're depending on these payments to survive. Hang in there Giovanni - based on what everyone is saying here, it sounds like there's a good chance your pending weeks will still come through even if there are issues going forward. Keep us posted on what your determination notice says!

I'm in almost the exact same boat as you right now! Got my first few payments fine, then had an eligibility interview, and now I'm seeing that same weird pattern where my older weeks are stuck in pending but my latest certification went straight to disqualification. Reading through all these responses has been so helpful - especially learning that I need to specifically call and request conditional payments rather than waiting for them to automatically appear. I had no idea about that! One thing I wanted to add that might help you: when I called EDD last week (finally got through using one of those callback services), the rep told me to check not just my UI Online inbox but also my physical mailbox. Apparently some determination notices are still being mailed rather than posted online, and the mail can take 7-10 business days to arrive. Also, the rep mentioned that during eligibility reviews, they often batch-process the pending weeks all at once after the determination is finalized. So even though it's been 15 days, your pending weeks might all get resolved together once they finish reviewing your case. The waiting is absolutely brutal when you're counting on these payments for basic expenses. But based on what everyone here is saying, it sounds like there's real hope that your pending weeks will still pay out even if there are issues going forward. Keep us posted - I'll do the same with my situation!

I'm going through something very similar right now and this thread has been incredibly eye-opening! My situation is almost identical - had a few payments go through fine, then got hit with an eligibility interview, and now I'm seeing that same confusing mix of pending older weeks and a newer certification that went straight to disqualification. What's been most helpful from reading everyone's experiences is understanding that EDD processes each certification period separately during these reviews. I was panicking thinking my entire claim was toast, but it sounds like there's a real chance the pending weeks will still pay out even if there are issues going forward. A couple of things I learned from my own research that might help: 1. The conditional payment eligibility is based on when the weeks first went into pending status, not when the disqualification appeared. So if your weeks have been pending 14+ days due to the interview delay, you should still qualify. 2. I found out that some determination notices are being sent via both UI Online AND physical mail now, so definitely check both. The mailed version sometimes has more detailed information. 3. Keep detailed screenshots of everything - your claim status, certification confirmations, dates when statuses changed. This documentation becomes really important if you need to appeal or explain your situation to EDD reps. The financial stress of this whole situation is unreal, especially when you're depending on these payments for basic survival. But reading everyone's experiences here gives me hope that this isn't necessarily the end of the road. Giovanni, definitely call and specifically request those conditional payments using the exact wording Ava mentioned. And don't stop certifying even with the disqualification showing - you need to keep the claim active. Will definitely update here once I get my determination notice. This community support makes such a difference when dealing with EDD's confusing system!

I've been following this thread closely as someone who went through a very similar situation last month, and I wanted to share what ended up happening in my case to hopefully give you some reassurance. Like you, I had the exact same pattern - first few payments fine, eligibility interview, then pending weeks for 2+ weeks followed by a disqualification status on my newest certification while older weeks stayed pending. I was absolutely panicking. Here's what actually happened: My pending weeks (3 of them) all got paid out about 12 days after the disqualification status appeared, even though my going-forward eligibility was denied. The determination notice explained that I was disqualified for future weeks due to a work availability issue, but my prior weeks were processed under my original eligibility status. A few key things that helped me: 1. I called specifically requesting conditional payments (using the exact phrase others mentioned) and got them within 5 business days 2. The determination notice came via both UI Online and mail - the mailed version had more detailed appeal information 3. I kept certifying throughout the whole process even with the disqualification showing The address change thing was definitely not related to my disqualification - EDD confirmed that when I asked. It ended up being a work search documentation issue that I was able to successfully appeal. Bottom line: Don't panic yet! The fact that your older weeks are still pending while only your newest went to disqualification is actually a good sign that they're processing them separately. Keep documenting everything and definitely call for those conditional payments tomorrow. This whole system is designed to be confusing and discouraging, but there's real hope your pending weeks will still come through. Keep us posted!

I've been reading through this entire thread and wow, what a relief to find so many people going through the exact same situation! I'm dealing with something very similar right now - had my first few payments come through fine, then got hit with an eligibility interview about 3 weeks ago, and now I'm seeing that same confusing pattern everyone's describing where my older weeks are stuck in pending but my latest certification went straight to disqualification. This thread has been absolutely invaluable - I had no idea that I needed to specifically call and request conditional payments rather than waiting for them to automatically appear. I also didn't know about the separate processing for each certification period during eligibility reviews, which explains why we're all seeing these mixed statuses. Based on everything I'm reading here, I'm going to call first thing tomorrow morning to request conditional payments using that exact phrase: "conditional payments for weeks pending over 14 days due to eligibility determination delay." My weeks have been pending for almost 3 weeks now due to the interview delay. I'm also going to make sure to keep certifying even with the disqualification showing - I almost stopped because I thought there was no point, but now I understand I need to keep the claim active for any potential appeals. The financial stress of this whole situation has been overwhelming, especially when you're depending on these payments just to keep a roof over your head. But reading everyone's experiences here - especially the success stories from people like Rudy who got their pending weeks paid out even after disqualification - gives me real hope that this isn't the end of the road. Thanks to everyone for sharing their experiences and tips. This community support makes such a huge difference when dealing with EDD's incredibly confusing and stressful system. I'll definitely keep everyone updated on what happens with my conditional payment request and determination notice!

I've been dealing with a very similar situation and this thread has been incredibly helpful! Like many of you, I had the same confusing pattern - first payments went through fine, then eligibility interview, followed by weeks stuck in pending while my newest certification went straight to disqualification. What really helped me understand what was happening was learning (from this thread!) that EDD processes each certification period separately during eligibility reviews. So your pending weeks are being evaluated under your original eligibility status, while the disqualification likely applies to your circumstances going forward from a specific date. A few things that worked for me: - Called and specifically requested "conditional payments for weeks pending over 14 days due to eligibility determination delay" (got them within a week) - Kept certifying even with the disqualification showing - you need to maintain your claim for any appeals - Checked both UI Online inbox AND physical mail for the determination notice The address change issue is almost certainly unrelated to your disqualification. In my experience, those are tracked separately from the certification questions and don't typically cause eligibility problems. Most likely causes based on what I've seen: work search documentation (super common now), work availability issues, or employer disputes that come up after the interview. Don't panic yet! The fact that your older weeks are still pending separately is actually a good sign. Many people in this thread have successfully gotten their pending weeks paid out even when facing disqualification on newer certifications. Wait for that determination notice to see exactly what they're saying before assuming the worst. The financial stress is awful, I know, but there's real hope here based on everyone's experiences. Keep us updated!