EDD changed weeks from pending to disqualified after phone interview - whole claim affected?
Just need some help understanding what's going on with my husband's EDD claim. He had his eligibility phone interview last week (finally, after waiting 3 weeks!), and now we're noticing that the two weeks that were in 'pending' status have changed to 'disqualified'. I'm confused about what this means for his entire claim. Does this disqualification apply to just these specific weeks, or does it mean his whole unemployment claim is rejected? His UI Online account still shows that he needs to certify again this coming Sunday, which is making me even more confused. If he's disqualified, why would they ask him to keep certifying? Anyone deal with this situation before? Really appreciate any insights because we're stressing over bills right now.
22 comments


Dallas Villalobos
The same exact thing happened to me back in January!! My weeks went from pending to disqualified right after my phone interview. I freaked out and thought my entire claim was toast. BUT it turned out it was just those specific weeks that got disqualified because I had reported some part-time income wrong or something. I was still able to certify for future weeks and those payments came through normally. So def keep certifying if it tells him to!
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Melina Haruko
•That's a relief to hear! Do you remember if you got any kind of notice in your inbox explaining why those weeks were disqualified? We haven't received anything yet.
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Reina Salazar
This is actually quite common after eligibility interviews. The disqualification likely applies only to those specific weeks, not the entire claim. The EDD representative probably determined that your husband didn't meet eligibility requirements for those particular weeks (possibly due to availability for work, job search requirements, or income reporting issues). The fact that the system is prompting him to certify again is a good sign - it means his claim is still active. I'd recommend: 1. Check his UI Online inbox for a Notice of Determination explaining the disqualification reason 2. Continue certifying as prompted 3. If you disagree with the disqualification, you have 30 days from the date on the Notice of Determination to file an appeal Eligibility can change week-to-week, so previous disqualifications don't necessarily affect future weeks.
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Melina Haruko
•Thank you for the detailed explanation! We'll check his inbox right away and make sure to keep certifying. If we need to appeal, what kind of documentation should we start gathering?
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Saanvi Krishnaswami
EDD is SO frustrating!! they disqualified me for 6 weeks straight and never even told me why!!! had to call like 50 times just to get someone who could explain what was happening. total nightmare
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Melina Haruko
•Oh no, that sounds awful! Did you ever get it resolved or were you just disqualified permanently?
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Demi Lagos
Just to clarify something important: disqualification is different from ineligibility or denial. Disqualification typically refers to specific weeks, while a denied claim means your entire application was rejected. For the disqualified weeks, there should be a specific reason. Common reasons include: - Not being able and available for work that week - Not meeting work search requirements - Reporting excessive earnings for that certification period - Missing the certification deadline For documentation if you appeal, you'll need: 1. Evidence addressing the specific reason for disqualification 2. Work search records if that was the issue 3. Any communications with potential employers 4. Proof of availability if that was questioned Keep certifying exactly as instructed, and don't miss any deadlines while this gets sorted out.
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Saanvi Krishnaswami
•yeah but sometimes they just disqualify u for no reason at all and good luck getting anyone on the phone to explain it!!! system is rigged
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Mason Lopez
My brother went thru this exact thing last month - got disqualified for 3 weeks but the rest of his claim was fine. Something about him taking a 3-day gig job and not reporting it correctly.
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Melina Haruko
•That's interesting - my husband did pick up a small side job during one of those weeks. That might be the issue.
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Vera Visnjic
After trying to call EDD for 3 days straight about my disqualification issues (kept getting the "we're experiencing high call volume" message), I found a service called Claimyr that got me through to an EDD rep in about 20 minutes. It basically calls EDD for you and holds your place in line, then calls you when it gets through. Saved me so much frustration! Their site is claimyr.com and they have a demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. You definitely need to talk to someone directly about the disqualification to understand exactly what happened.
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Melina Haruko
•Thanks for the tip! We've been trying to call but no luck getting through. I'll check out that service if we can't get answers from the UI Online messages.
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Jake Sinclair
•Does that service actually work? Seems sketchy to me. Has anyone else used it?
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Reina Salazar
In response to your question about appeal documentation, if you decide to appeal, you should gather: 1. Any communication you've received from EDD (save/print everything) 2. Detailed work search records for the disqualified weeks 3. Documentation of any income reported during those weeks 4. Proof of availability for work (if that's being questioned) 5. A clear timeline of events related to the claim You should also request a copy of your claim file through EDD which will show exactly what the interviewer noted and why the disqualification occurred. This is essential for preparing an effective appeal.
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Melina Haruko
•This is incredibly helpful! We just checked his UI Online inbox and there's a Notice of Determination stating he was disqualified for those weeks because he "failed to demonstrate active search for work." The strange thing is, he did search for work and documented it. We'll definitely be appealing this.
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Vera Visnjic
@concerned4 - Yes, I was skeptical too, but it did work for me! I think they just have a system that keeps dialing for you so you don't have to manually redial 100 times. Saved me a ton of time and frustration.
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Demi Lagos
Based on your last comment about the Notice of Determination citing "failed to demonstrate active search for work" - this is actually good news because it's one of the easier issues to appeal. Make sure your husband has documentation of: 1. Exactly which jobs he applied for during those weeks 2. Dates and methods of application (online, in-person, email) 3. Any confirmation emails from job applications 4. Names and contact info for any networking related to job searching 5. Records of attendance at job fairs or career counseling The appeal form allows you to present this evidence. Make it as detailed as possible - don't just say "I looked for work" but instead provide specific examples with dates and companies. Also, continue certifying for new weeks and make absolutely sure to carefully document all work search activities going forward.
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Melina Haruko
•Thank you! He has been keeping pretty good records, so we should be able to provide all of this. It's a relief to know that this is a common issue that can be appealed. I appreciate everyone's help with this!
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Mateo Hernandez
I went through something very similar last year! Had two weeks disqualified after my phone interview for "insufficient work search documentation" even though I had been keeping records. The key thing that helped me was being super specific in my appeal - I didn't just list companies I applied to, but included screenshots of the online applications, confirmation emails, and even rejection letters I received. The appeal hearing was actually pretty straightforward once I had all that documentation organized. It took about 6 weeks total to get resolved, but I did receive back pay for those disqualified weeks. Definitely keep certifying in the meantime like others have said - that was crucial for keeping my claim active. Good luck with the appeal process!
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Ava Martinez
•This is really encouraging to hear! I'm glad you were able to get it resolved and even got back pay. Six weeks sounds like a long time to wait, but it's good to know there's light at the end of the tunnel. We're definitely going to be super detailed with our documentation like you suggested - screenshots and confirmation emails are a great idea that I hadn't thought of. Thanks for sharing your experience!
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Aiden O'Connor
I'm dealing with a similar situation right now - had my phone interview two weeks ago and three of my pending weeks just switched to disqualified yesterday. Like others mentioned, I'm still being asked to certify for new weeks which was confusing me too. Reading through these responses has been really helpful though! I haven't received my Notice of Determination yet but I'm checking my UI Online inbox daily. It's reassuring to know that disqualified weeks don't necessarily mean your whole claim is dead. The stress of not knowing what's happening while bills are piling up is the worst part. Definitely going to start documenting everything super carefully for future certifications based on the advice here. Thanks everyone for sharing your experiences - it really helps to know we're not alone in this mess!
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Ezra Beard
•Hang in there! I'm new to this community but dealing with something really similar right now. My husband's claim just went through this exact same thing - two weeks switched from pending to disqualified after his phone interview, but he can still certify for new weeks. The stress is absolutely real, especially when you're trying to figure out how to pay bills while waiting for answers. From reading everyone's advice here, it sounds like the key things are: keep certifying no matter what, check for that Notice of Determination in your UI Online inbox to understand exactly why the weeks were disqualified, and start gathering really detailed documentation for any future certifications or appeals. I'm bookmarking this thread because all the advice about appeals and documentation has been super helpful. We're all in this together!
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