EDD phone interview completed but certifications suddenly switched from pending to disqualified - What happened?

This happened to me last month. The disqualification right after the phone interview usually means they determined you don't meet eligibility requirements based on something you said during the interview. You should receive a Notice of Determination in the mail within 5-7 days that explains exactly why you were disqualified. You definitely have the right to appeal - DON'T miss the deadline which is 30 days from the date on the determination letter! In the meantime, I recommend calling EDD to get clarification about why you were disqualified before the letter arrives.

omg this exact thng happened to me 2!! my intervw was last wk & then boom DISQUALIFIED!! its so unfair how they do ppl. did u tell them u were looking 4 work? thats what got me in trouble i think

Don't panic yet. There are several reasons why certifications can flip from pending to disqualified after an interview, and many can be resolved: 1. The interviewer may have misunderstood some information about your separation 2. You might have accidentally provided conflicting information between your application and interview 3. Your employer may have reported a different reason for separation 4. There could be an issue with your work search requirements 5. Sometimes it's just a system error You absolutely need to call EDD immediately to understand the specific reason before your determination letter arrives. This gives you time to prepare documentation for an appeal if needed. Appeals are actually quite successful when you have proper documentation showing you qualify. Also, keep certifying for benefits even while disqualified - if you win your appeal, you'll get backpay for all properly certified weeks.

I've been calling EDD for THREE DAYS straight trying to get someone to explain my disqualification. Can't get through at all - just constant busy signals or "we've reached our maximum callers" message. So frustrating when your financial life is hanging in the balance and you can't even get basic information about why you're being denied benefits you paid into for years!! The system is BROKEN.

If you're having trouble getting through to EDD on the phone (which we all know is basically impossible these days), try using Claimyr. I was in the exact same situation last month - disqualified after interview with no explanation. I used Claimyr.com and they got me connected to an EDD rep in about 20 minutes after I'd spent DAYS trying on my own. The rep explained exactly what the issue was (employer contested my claim) and helped me start the appeal process immediately. There's a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Seriously worth it when you're in a time-sensitive situation like this where you need answers right away.

Just wondering - did you report any income during the weeks you certified? Sometimes if you report earnings incorrectly it can trigger a disqualification. Also, did you answer YES to being available for work and looking for work? Those questions trip people up sometimes and can cause instant disqualifications.

To answer your question about appeals - YES it's absolutely worth appealing if you believe you qualify. I was initially disqualified because my employer incorrectly reported that I quit when I was actually laid off. I appealed with documentation (severance letter, email from HR about the layoff) and won my case. It took about 5 weeks from appeal to hearing to decision, and I received all my backpay plus ongoing benefits. The key is to get solid documentation supporting your case. If your company truly did lay you off due to restructuring, ask for an email or letter stating that fact if you don't already have it. Company-wide announcements about layoffs, severance agreements, anything that proves your version of events will help tremendously.

u know whats weird? my friend got disqialified and then 3 days later it switched back to paid without him doing anything!! edd is so random sometimes maybe just wait a couple days?

THE WHOLE SYSTEM IS RIGGED TO DENY BENEFITS!! They ask trick questions during interviews to trip you up and then use ANY tiny inconsistency to disqualify you. I bet the interviewer deliberately misunderstood something you said. They have QUOTAS for denials!!!

wait i just remembered my friend had this happen and it was bcuz his former boss told edd he was fired for misconduct!! did u leave on good terms with ur boss? they might be fighting ur claim

UPDATE: I was able to speak with an EDD representative today. They confirmed that the disqualification was due to a discrepancy between what my former employer reported and what I stated in my interview. My employer claimed I was terminated for performance issues while I said it was a company restructuring. The good news is that I've submitted documentation (including my termination letter that specifically mentions restructuring) and they're reviewing my case. The representative said it's not uncommon for employers to contest claims to avoid increases in their unemployment insurance rates. If my documentation doesn't resolve the issue immediately, I'll need to go through the formal appeal process. The rep emphasized that I should continue certifying for benefits each week while this is sorted out.

I went through something very similar last year and want to share what I learned. The sudden switch from pending to disqualified right after a phone interview is usually because of conflicting information between your claim and what your employer reported. This happened to me when my company reported I was fired for attendance issues, but I had reported being laid off due to budget cuts. Here's what you should do immediately: 1. Call EDD using the 2511 number at exactly 8:00 AM - you'll have the best chance of getting through 2. Ask specifically what reason was given for your disqualification 3. Request they email you the determination notice if possible (faster than waiting for mail) The appeal process isn't as scary as it sounds. I appealed with documentation proving my layoff was legitimate (email from my manager, company-wide announcement about cuts) and won my case in about 6 weeks. Got all my backpay too. Don't give up - if you were truly laid off due to restructuring and have documentation proving it, you have a strong case. Keep certifying every two weeks even while disqualified so you don't miss out on any benefits if your appeal is successful.

I'm so sorry you're going through this stress - the financial anxiety when your benefits get cut off unexpectedly is just awful. Based on what everyone's shared here, it really sounds like your employer contested your claim by reporting a different reason for your separation than what you told EDD. The fact that you have a termination letter specifically mentioning company restructuring is HUGE in your favor. That's exactly the kind of documentation that wins appeals. I'd recommend scanning/photographing that letter and having it ready when you call EDD. One tip that helped me get through to EDD faster: try calling the 800-300-5616 number instead of the main line. Sometimes it has shorter wait times. Also, if you do end up needing to appeal, don't stress too much about the timeline - I know rent can't wait, but many people here have successfully appealed similar situations. Have you considered reaching out to your former manager or HR department to get a written statement confirming the layoff was due to restructuring? Sometimes having that extra documentation from your employer can resolve these disputes without even needing a formal hearing. Hang in there - this sounds very fixable with the right documentation!

I'm really sorry you're dealing with this - the sudden switch from pending to disqualified is incredibly stressful, especially when rent is due. Based on what others have shared, this typically happens when there's a mismatch between what you reported and what your employer told EDD about your separation. Since you mentioned you were laid off due to company restructuring, I'd strongly recommend gathering every piece of documentation you can find that supports this - your termination letter, any company-wide emails about layoffs, severance paperwork, etc. Even reaching out to your former manager or HR for a written statement confirming the restructuring could be helpful. The appeals process might seem daunting, but many people here have had success when they have solid documentation. In the meantime, definitely keep trying to reach EDD by phone (the 8:00 AM call strategy others mentioned seems to work best) to understand exactly why you were disqualified before the determination letter arrives. Also, make sure to keep certifying for benefits even while disqualified - if you win an appeal, you'll receive backpay for all those weeks. You've got this, and it sounds like you have a strong case if you were truly laid off due to restructuring!

I'm so sorry you're going through this nightmare - I can completely relate to the panic you're feeling right now. The exact same thing happened to me about 6 months ago, and I know how devastating it feels when you're counting on that money for basic necessities like rent. Here's what likely happened based on my experience: during your phone interview, there was probably some discrepancy between what you told EDD and what your employer reported to them about your separation. Even if you were truthful, your employer might have reported it differently (sometimes to avoid their unemployment insurance rates going up). My advice is to act fast: 1. Call EDD immediately using the tips others mentioned - try right at 8:00 AM for the best chance of getting through 2. Ask for the SPECIFIC reason for your disqualification before you get the determination letter in the mail 3. Gather every piece of documentation about your layoff - termination letter, company emails about restructuring, anything that proves it wasn't your fault The good news is that appeals are actually quite successful when you have proper documentation. I won my appeal in about 4-5 weeks and got all my backpay. Keep certifying every two weeks while this gets resolved so you don't lose out on any benefits. I know the financial stress is overwhelming, but this sounds very fixable if you have proof of the restructuring layoff. You've got this!