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What does 'disqualified week' mean on EDD claim after wrongful termination?

Seriously freaking out right now! Just checked my UI Online account and it says 'disqualified week' for my last certification. I was let go from my retail management position last month after 3 years. My former employer is claiming I violated company policy, but that's absolutely NOT true! They completely twisted a situation where I gave proper authorization for a return but they're saying I didn't follow procedure. Now EDD is disqualifying my benefits?? I have bills due next week and was counting on this payment. Can someone explain what 'disqualified week' actually means? Do I need to appeal? Will I get ANY benefits? This feels so unfair after being fired based on lies.

Abby Marshall

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'Disqualified week' means EDD has determined you're not eligible for benefits for that specific week. This usually happens after your employer contests your claim by reporting you were fired for misconduct. You'll need to appeal this decision within 30 days of the disqualification notice date. During the appeal, you should gather any evidence showing you were following company policy or that the alleged violation wasn't serious misconduct. Continue certifying for benefits while your appeal is pending!

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Thanks for explaining! Do you know how long the appeal process takes? Im already behind on rent and really cant wait months for this to get sorted out. And should I call EDD to find out more about why exactly they disqualified me???

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Sadie Benitez

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same thing happned to me last year! my boss said i was on my phone too much but i was actually using it for WORK stuff! EDD sided with them at first but i fought it and won. dont give up!!

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That gives me hope! Did you have to wait a long time to get your benefits after you won your appeal? Did you have a hearing or anything?

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Sadie Benitez

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took about 8 weeks for me from start to finish. and yeah had a phone hearing where i got to tell my side. make sure u have any proof ready!!!!

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Drew Hathaway

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EDD ALWAYS sides with employers at first! It's part of their ridiculous system. They make these automatic disqualifications and expect people to just give up because the appeal process is so frustrating. I've been through THREE appeals with them over the years - won every single time but had to fight like hell. Document EVERYTHING from your old job. Get statements from coworkers if possible. The burden is on YOU to prove you didn't commit misconduct. And whatever you do, KEEP CERTIFYING every two weeks even while disqualified or you'll lose those weeks permanently!

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This is so stressful! I don't understand why they automatically believe employers. I worked there for 3 YEARS with no problems until this new manager started. I'll definitely keep certifying though, thanks for that tip!

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Drew Hathaway

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Because the system is DESIGNED to reduce benefit payments! The more people they disqualify, the less they pay out. It's all about their bottom line, not helping workers. Just wait til you try calling them - that's a whole other nightmare!!!

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Laila Prince

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did u get a letter in the mail explaining why? sometimes the online status just says disqualified but the letter has the actual reason. might help for ur appeal

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Not yet, but maybe it's still coming. The disqualification just showed up yesterday. The mail here is so slow sometimes...

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Isabel Vega

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I've helped several friends through this exact situation. Here's what you need to do: 1. File your appeal immediately using the DE 1000M form. Don't wait for the letter if you already see the disqualification online. 2. When explaining your case, be specific about the company policy you allegedly violated. Detail exactly what procedure you followed and why it was correct. 3. Continue certifying for benefits every two weeks while waiting for your appeal. 4. Prepare for your appeal hearing by gathering documentation: employee handbook sections about the policy, any emails/texts showing you followed procedure, witness statements from coworkers, performance reviews showing your good work history. 5. At your hearing, stick to the facts about this specific incident. Don't get sidetracked complaining about your manager or other workplace issues. The appeal process typically takes 6-12 weeks currently. You'll eventually get back pay for all weeks if you win. In the meantime, have you been able to reach an EDD representative to get more details? That could be helpful.

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Thank you SO much for these detailed steps! I'll download that form right now. I haven't been able to get through to EDD at all - I've called at least 20 times and either get disconnected or it says they're too busy. Do you know any tricks for actually reaching someone?

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Dominique Adams

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If you need to actually talk to an EDD rep (which I definitely recommend before your appeal hearing), try using Claimyr. It's a service that calls EDD for you and connects you when they get through. I was skeptical but it saved me hours of frustration when I had a similar issue. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Getting direct info from EDD about why exactly they disqualified you will be super helpful for preparing your appeal. Sometimes they can even resolve it without going through the whole hearing process if there was a simple misunderstanding.

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Omg thank you! I'll check out that service because I'm going crazy trying to get through. I really need to understand exactly what my employer told them. Did you use it recently?

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Dominique Adams

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Used it about a month ago when my payments suddenly stopped. Got connected to a tier 2 specialist who fixed my issue in about 10 minutes. Way better than the weeks I spent trying to call them myself!

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Marilyn Dixon

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Hate to be the bearer of bad news, but misunderstanding company policy isn't usually considered good cause for termination under EDD rules. What matters is whether your actions constituted 'misconduct' - which has a specific legal definition for unemployment purposes. Misconduct means a deliberate disregard for the employer's interests. If you genuinely believed you were following procedure correctly, that's generally NOT misconduct even if you made a mistake. Be very clear about this distinction in your appeal. Don't argue about whether you followed policy perfectly - argue that any mistake was not deliberate misconduct. This is a critical legal distinction that often determines these cases. Also, if the policy was unclear, inconsistently enforced, or if you received inadequate training, definitely mention that in your appeal. These are all factors that can help your case.

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This is really helpful! The policy WAS inconsistently enforced - my manager had actually approved similar returns before without issue. And I wasn't being malicious at all, I genuinely thought I was following procedure correctly. I'll make sure to emphasize these points.

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Sadie Benitez

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i would also recommend applying for calfresh while ur waiting if ur low on funds. doesnt take long to get approved and helps with food at least

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That's a good idea, thank you. Every little bit helps right now.

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Abby Marshall

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One more thing - after you file your appeal, you'll get a notice with your hearing date. California uses the Office of Appeals to handle these cases. The hearing will likely be over the phone with an Administrative Law Judge. You'll have the chance to present your side, and your former employer may participate as well. The judge will make a decision based on whether your actions met the legal definition of misconduct under unemployment insurance law. They'll mail you their decision within 2-3 weeks after the hearing. If you win, all disqualified weeks will be paid retroactively. If you lose the first appeal, you can file a second-level appeal to the California Unemployment Insurance Appeals Board. Hang in there! The system is complicated but navigable.

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Thank you for all this information. I'm feeling a little less panicked now that I understand the process better. Still worried about making it through financially until this gets resolved, but at least I know what steps to take.

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Isabel Vega

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Update us after you speak with EDD or file your appeal. Many of us have been through similar situations and can offer more specific advice as you move through the process.

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Will do! I'm going to try reaching them tomorrow morning and will file the appeal form online tonight. Thanks everyone for all your help and advice!

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