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Amina Bah

EDD disqualified my first 2 weeks without explanation - no interview scheduled

I applied for unemployment on June 14th and just checked my UI Online account to discover my first two certification weeks are marked as 'disqualified'. I haven't received ANY mail from EDD explaining why this happened. I'm completely confused - is this normal? Do they automatically disqualify everyone's first two weeks? Or did my former employer contest my claim? I was laid off due to budget cuts after working at a marketing agency for 3 years. My separation wasn't for misconduct or anything like that. I've certified correctly every week since filing. To make matters worse, I haven't received any notification about a phone interview to discuss eligibility issues. My account just shows the disqualification with no explanation. My rent is due next week and I was counting on this money. Should I just keep waiting for something in the mail? Try calling? File an appeal even though I don't know what I'm appealing? Any advice would be really appreciated.

No, EDD doesn't automatically disqualify your first two weeks - something else is going on. This usually happens when there's an eligibility issue they need to resolve. Have you checked your UI Online inbox for any messages? Sometimes they send electronic notifications instead of paper mail.

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Thanks for responding! I checked my UI Online inbox and there's nothing there explaining the disqualification. I've been checking it every day hoping for some kind of update or explanation. This is so frustrating.

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same thing happened to me last month!! check ur spam folder in email, thats where i found my interview notice. EDD is terrible at communicating seriously

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Good idea - just checked spam and promotional folders but nothing from EDD there either. This feels like being in limbo. Did you eventually get your issue resolved?

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This sounds like a potential employer response issue. When you file for unemployment, EDD contacts your former employer to verify the reason for separation. If they indicated you quit or were fired for misconduct (even if that's not true), EDD will disqualify you until they investigate. The fact that you haven't received an interview notice is concerning because they're required to interview you before making a final determination. You definitely need to contact EDD directly. A few things to do: 1. Check your address in UI Online to make sure it's correct (letters might be going to wrong address) 2. Call EDD first thing in the morning (8:01am) when their lines open 3. If disqualified weeks don't change after 7 days, file an appeal using the link in UI Online or the form that should eventually arrive by mail Don't wait too long on this - appeals have deadlines.

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Thank you for such a detailed response! My address is definitely correct in the system. I'll try calling tomorrow morning. Do you know if I need to file separate appeals for each disqualified week, or just one appeal that covers both weeks?

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I had this happen and it turned out my employer told EDD I quit when I was actually laid off! The disqualification was removed after my phone interview but I had to wait 3 weeks for that interview to even happen. The system is broken.

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Yeah the employers always try to fight UI claims because their UI insurance rates go up when former employees collect benefits. My former boss tried to claim I was a contractor not an employee even tho I was clearly W-2! EDD eventually sided with me but it took FOREVER.

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You NEED to call them asap. Disqualifications don't just happen randomly and they're supposed to give you notice and an interview. Something's wrong with your claim and the longer you wait the worse it gets. I know calling is a nightmare but it's the only way to fix this.

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100% agree with this. My claim got messed up and I spent TWO MONTHS trying to figure it out online before I finally got someone on the phone who fixed it in 10 minutes. Don't wait!!

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After trying to call EDD for 3 weeks straight with no luck (constant busy signals and disconnects), I finally used Claimyr and got through to a rep within 25 minutes. It basically calls for you and gets you in the queue, then calls you when an agent is available. Saved me days of frustration. They have a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The website is claimyr.com. Totally worth it when you need to resolve urgent issues like disqualification.

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i heard about this too! my buddy used it after trying to call for like a week straight and getting nowhere. said it actually worked

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To answer your other question - you only need to file one appeal that covers both disqualified weeks. The appeal form has a section where you can list all affected weeks. Also, while your claim is under investigation/appeal, make sure you KEEP CERTIFYING for benefits each week. If your disqualification is eventually overturned, they'll only pay you for weeks you properly certified for.

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Thank you! I've been continuing to certify even though I'm worried about the disqualifications. It's good to know I'll only need one appeal form if it comes to that.

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Just to add some more info - disqualifications without interviews usually happen in one of these scenarios: 1. Your employer reported you quit or were fired for misconduct 2. There's an issue with your identity verification 3. You reported wages/income during certification that made you ineligible 4. There's a mismatch between your base period wages and what you reported 5. You answered a question on your application or certification that triggered automatic disqualification When you do reach someone at EDD, be sure to ask specifically WHICH of these caused the disqualification so you can address it correctly.

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This is really helpful information, thank you! I definitely didn't quit or get fired for misconduct, and I haven't reported any wages during certification since I haven't found new work yet. It might be one of the other issues you mentioned. I'll make sure to ask specifically when I talk to them.

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Sorry ur going thru this! EDD is sooooo frustrating. Just a tip - when u finally get someone on the phone, be super nice even if ur angry. The nicer u are, the more they try to help. I learned this the hard way lol

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Good advice! I'll definitely keep that in mind. I know it's not the fault of the person answering the phone. I'm just anxious to get this resolved.

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I wonder if its a mistake??? My friend had weeks randomly disqualified and it turned out to be a system glitch when they updated something. EDD never told her, she only found out when she finally reached someone. Definitely call!

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UPDATE: I finally got through to EDD this morning! The agent told me my employer responded to their inquiry and claimed I was fired for excessive absences, which is completely untrue. I was part of a layoff affecting 15 people because the company lost a major client. They're scheduling me for a phone interview next week to discuss the discrepancy. The agent said I should gather any documentation that proves it was a layoff (separation letter, emails, etc.) and be ready to explain my side during the interview. Thank you all for your help and advice! I feel much better now that I at least know what's going on.

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Great update! For your phone interview, have these things ready: 1. Any written documentation of the layoff (termination letter, emails, text messages) 2. Names of other employees laid off at the same time if you know them 3. Record of your attendance (if you have it) to counter the absence claim 4. Timeline of events leading to your separation Be clear and concise during the interview. If they rule in your favor, the disqualification will be removed and you'll receive payment for those weeks. If not, you'll have the opportunity to appeal. Good luck!

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Thank you SO much for this advice! I have my termination letter that specifically mentions the company downsizing due to lost contracts. I also have emails from HR to our entire department about the layoffs affecting multiple people. I'll definitely gather all of this before my interview. I really appreciate everyone's help with navigating this process!

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That's such great news that you finally got through and found out what's happening! Your employer claiming excessive absences when it was clearly a layoff is unfortunately pretty common - they're trying to avoid having their unemployment insurance rates go up. With your termination letter mentioning downsizing and emails about department-wide layoffs, you should have solid evidence for your interview. Just make sure to stay calm and factual when you present your case. The fact that 15 people were affected really strengthens your position since it clearly shows this wasn't about individual performance. Fingers crossed your interview goes smoothly and you get those disqualified weeks reversed quickly!

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This is exactly what I needed to hear! It's so frustrating that employers would lie about the reason for separation just to save money on their insurance rates. I'm definitely going to stay calm and stick to the facts during my interview. Having 15 people laid off at once should make it pretty clear this wasn't about my performance or attendance. Thanks for the encouragement - I'm feeling much more confident about this now!

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So glad you got through and found out what was happening! Your employer claiming excessive absences when you were clearly laid off along with 14 other people is unfortunately very typical - they're trying to avoid the hit to their unemployment insurance premiums. With your termination letter specifically mentioning downsizing and those HR emails about department-wide layoffs, you have really strong documentation. The fact that it was a mass layoff due to losing a major client makes their attendance claim look pretty ridiculous. During your phone interview, just stick to the facts and timeline. Don't get emotional about their false claim (even though it's infuriating). Let your documentation speak for itself. You've got this!

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Thanks for the encouragement! You're absolutely right that their attendance claim looks ridiculous when 15 people got laid off at the same time due to losing a major client. I'm going to focus on presenting the timeline clearly and letting the documentation do the talking. It's good to know this kind of employer pushback is common - at least I'm prepared for what to expect now. Really appreciate all the support from everyone here!

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That's awesome that you got through and figured out what was going on! Your employer trying to claim excessive absences when you were clearly part of a mass layoff is so shady but unfortunately super common. They're basically trying to shift the blame to avoid paying higher unemployment insurance premiums. The good news is you have really solid evidence with your termination letter mentioning downsizing and those HR emails about the layoffs. The fact that 15 people were affected at once because of losing a major client makes their attendance excuse look completely bogus. For your phone interview, just present the facts chronologically and let your documentation speak for itself. Don't let their false claim get you flustered - the interviewer will see right through it when you show them the real reason. You've got this handled now!

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I'm new here but just wanted to say how helpful this community is! Reading through everyone's advice and seeing how you got this resolved gives me hope for my own EDD issues. It's crazy how employers will straight up lie about the reason for separation - mine did something similar. Your situation with 15 people being laid off due to lost contracts versus their claim of attendance issues is so obviously bogus. Glad you have solid documentation and wishing you the best with your interview!

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This is such a perfect example of why the EDD system is so frustrating for honest claimants! Your employer claiming "excessive absences" when you were clearly part of a documented mass layoff affecting 15 people is just shameful. They're literally willing to lie to protect their unemployment insurance rates at your expense. The silver lining is that you have excellent documentation - termination letters mentioning downsizing and HR emails about department-wide layoffs are exactly what you need. When 15 people get laid off simultaneously due to losing a major client, any claim about individual attendance issues becomes obviously false. During your phone interview, just present everything chronologically and factually. The EDD interviewer deals with employer lies like this constantly and will recognize the pattern. Your evidence is solid and the timeline clearly supports your case. This should get resolved in your favor pretty quickly once you have that interview!

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Just joined this community and wow, this thread has been so educational! It's shocking how common it is for employers to fabricate reasons for termination to avoid paying higher unemployment insurance premiums. Your case with documented layoffs of 15 people due to client loss versus their "excessive absences" claim is such a clear-cut example of employer fraud. The fact that you have both the termination letter mentioning downsizing AND the HR emails about department-wide layoffs puts you in a really strong position. Good luck with your interview - sounds like you're well-prepared to counter their bogus claims!

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So frustrating that employers pull this kind of stuff! I went through something similar where my company claimed I was terminated for "performance issues" when they actually eliminated my entire department. The documentation you have sounds rock solid - a termination letter mentioning downsizing plus HR emails about department layoffs should make their attendance claim fall apart pretty quickly. One thing that helped me during my phone interview was creating a simple timeline document beforehand with dates and key events. Something like: "June 1 - Company announced loss of major client, June 10 - HR sent email about upcoming layoffs, June 14 - 15 employees terminated including myself." Having it written out helped me stay organized and confident during the call. You're in a much better position now that you know what's happening and have time to prepare. The EDD interviewer will see right through your employer's bogus claim when you present the real facts!

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That's a really smart idea about creating a timeline document! I'm definitely going to do that before my interview. Having everything organized chronologically will help me stay focused and present the facts clearly. It's reassuring to hear from someone who went through a similar situation with their employer making false claims. The whole thing is so stressful when you're just trying to get the benefits you're entitled to after being laid off through no fault of your own. Thanks for sharing your experience and the practical advice!

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Wow, what a journey this has been to follow! I'm relatively new to this community but seeing how everyone came together to help you figure out what was going wrong with your claim has been amazing. Your employer claiming "excessive absences" when 15 people were laid off due to losing a major client is absolutely ridiculous - it's such blatant fraud on their part to avoid higher unemployment insurance costs. The documentation you have sounds bulletproof though. Having both the termination letter that mentions downsizing AND the HR emails about department-wide layoffs gives you everything you need to counter their bogus story. When you present that timeline during your phone interview, it's going to be crystal clear that this was a mass layoff, not anything related to your individual performance or attendance. Thanks for sharing your experience and keeping us updated - it's really helpful for others who might face similar situations. Hope your interview goes smoothly and you get those disqualified weeks reversed quickly!

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Thanks for the kind words about this community - everyone here has been incredibly helpful! As someone new to both unemployment claims and dealing with EDD, I had no idea that employers lying about termination reasons was such a common thing. It's really eye-opening (and frustrating) to learn how they'll fabricate stories just to protect their insurance rates. Having all this documentation feels like a huge relief now that I know what I'm up against. I'll definitely keep everyone posted on how the interview goes - hopefully it can help others who find themselves in similar situations!

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This is exactly why I always tell people to keep EVERYTHING when they get laid off - emails, letters, witness contacts, anything that documents what really happened. Your employer's claim about "excessive absences" is so obviously false when you have proof that 15 people were terminated simultaneously due to the company losing a major client. I went through something similar where my employer tried to claim I was fired for "poor performance" when they actually closed our entire location. Having documentation saved me weeks of stress and uncertainty. Your evidence package sounds perfect for the phone interview. The combination of your termination letter mentioning downsizing + the HR emails about department layoffs should shut down their bogus attendance claim pretty quickly. EDD interviewers deal with these employer lies constantly and know what to look for. Just stay calm, present your timeline clearly, and let the facts speak for themselves. You've got this handled now!

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This is such great advice about keeping all documentation! I wish I had known earlier how important it would be. I'm lucky that I still had my termination letter and those HR emails, but I definitely should have been more proactive about saving everything from the start. It's scary to think how different this situation could have gone if I didn't have that proof of the mass layoff. Your point about EDD interviewers recognizing these employer patterns is really reassuring - it makes me feel more confident going into this interview knowing they've seen these tactics before. Thanks for sharing your experience with the location closure situation too!

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This thread has been such an incredible resource! I'm dealing with a similar situation where my employer is disputing my claim, and seeing how you handled this gives me so much hope. The fact that your employer tried to claim "excessive absences" when you were clearly part of a documented mass layoff of 15 people is just outrageous - but unfortunately seems to be way more common than I realized. Your documentation sounds absolutely perfect for proving your case. Having both the termination letter that specifically mentions downsizing AND those HR emails about the department-wide layoffs should make their attendance excuse completely fall apart during your interview. One thing I learned from my own research is that EDD actually tracks these patterns of employer fraud, so when they see a company claiming individual performance issues but the claimant has proof of mass layoffs, it raises immediate red flags about the employer's credibility. Wishing you the best of luck with your phone interview - sounds like you're incredibly well-prepared and should get this resolved in your favor quickly!

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Thank you so much for the encouragement! It's been eye-opening to learn how widespread this problem is with employers making false claims. I had no idea that EDD actually tracks patterns of employer fraud - that's really reassuring to know they're aware these tactics exist. It makes me feel more confident that they'll see right through my employer's bogus "excessive absences" story when the evidence clearly shows 15 people were laid off due to client loss. This community has been amazing throughout this whole process - I'm hoping my experience can help others who find themselves in similar situations. Thanks for the well wishes!

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This is such a perfect example of why documentation is everything when dealing with EDD! Your employer claiming "excessive absences" when you have proof of a mass layoff affecting 15 people due to lost contracts is absolutely shameless - but sadly very typical. They're literally committing fraud to avoid paying higher unemployment insurance premiums. The good news is you're in an incredibly strong position now. Having both your termination letter that mentions downsizing AND those HR emails about department-wide layoffs gives you rock-solid evidence. When you present this during your phone interview, it's going to be crystal clear that their attendance claim is completely fabricated. I went through something similar where my employer tried to claim I was fired for "insubordination" when they actually eliminated my entire team. The key is staying calm and factual during the interview - let your documentation do the talking. EDD interviewers see these employer tactics constantly and know exactly what to look for. You've got this! With that level of evidence, you should get those disqualified weeks reversed pretty quickly once you have your interview.

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As someone new to this whole unemployment process, reading through this entire thread has been incredibly educational! It's shocking to learn how common it is for employers to flat out lie about termination reasons just to protect their insurance rates. Your situation is such a clear-cut case of employer fraud - claiming "excessive absences" when you were obviously part of a mass layoff of 15 people due to the company losing a major client is just ridiculous. The documentation you have with both the termination letter mentioning downsizing and the HR emails about department-wide layoffs should make their bogus story completely fall apart. Thanks for sharing your experience and keeping us updated - it's really helpful for newcomers like me to understand what to expect and how important it is to keep all that paperwork!

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Just wanted to jump in as someone who's been through the EDD maze before - your situation is unfortunately very common but you're handling it exactly right! The fact that your employer claimed "excessive absences" when you were clearly part of a mass layoff affecting 15 people is such obvious fraud on their part. They're literally willing to lie to avoid paying higher unemployment insurance rates. Your documentation sounds absolutely bulletproof though. Having both the termination letter that specifically mentions downsizing AND those HR emails about the department-wide layoffs gives you everything you need to demolish their bogus story during your phone interview. One tip for the interview - if possible, try to get contact info for some of the other 14 people who were laid off with you. Having witnesses who can confirm it was a mass layoff due to client loss (not individual performance issues) can really strengthen your case, though your written documentation should be more than enough. You're going to get through this! With that level of evidence, those disqualified weeks should get reversed pretty quickly once you have your interview.

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That's a great point about trying to get contact info for the other people who were laid off! I hadn't thought of that but it makes perfect sense - having witnesses who can confirm it was definitely a mass layoff would really strengthen my case. I'm still in touch with a few of my former coworkers through LinkedIn, so I might reach out to see if any of them would be willing to provide their contact info as references if needed. Though hopefully my written documentation will be sufficient on its own. Thanks for the tip and the encouragement - this community has been such a lifesaver throughout this whole confusing process!

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This is such a great success story and learning experience for everyone! It's incredible how your employer tried to claim "excessive absences" when you were clearly part of a mass layoff of 15 people due to the company losing a major client - that's textbook employer fraud to avoid higher unemployment insurance premiums. The documentation you have is absolutely perfect for your upcoming phone interview. Having both your termination letter that specifically mentions downsizing AND those HR emails about department-wide layoffs creates an ironclad case that completely contradicts their bogus attendance claim. As someone who's navigated EDD issues before, I can tell you that interviewers see these employer tactics constantly and know exactly what to look for. When you present your timeline and documentation, it's going to be crystal clear that this was a legitimate layoff, not anything related to your individual performance or attendance. Just stay calm and factual during the interview, and let your evidence do the talking. With this level of documentation, you should get those disqualified weeks reversed pretty quickly. Thanks for sharing your experience and keeping us updated - it's incredibly helpful for others who might face similar employer pushback!

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