EDD suddenly disqualified my reopened claim - no explanation or notice!

This happeend to me 2 months ago! EDD system is so messed up. When u reopen an old claim that was disqualified, it sometimes just carries over the old disqualification without even reviewing ur new info. U definitely need 2 call them asap and explain that u got laid off (not quit) from the new job. They'll probably have to manually review ur claim.

This is a common issue with the EDD system. When you reopen a previously disqualified claim, the system often automatically applies the previous disqualification without reviewing your new circumstances. Here's what you need to do: 1. Call EDD directly to explain that you were laid off (which is a qualifying event) from your most recent employer 2. Request that they review your most recent separation reason 3. Ask them to remove the disqualification and reprocess your certification You may also need to provide proof of your layoff (such as a separation letter or final pay stub). The key is getting through to a representative who can manually review your claim details. Don't wait for a notice since the system may not automatically generate one in these cases.

the edd computers just pull whatever u did last time and apply it again. u need a real person to fix it. but good luck getting thru on phone lol took me 3 weeks of trying

After dealing with a similar situation (different circumstances, same frustrating disqualification), I finally found a service called Claimyr that got me through to an EDD representative within 20 minutes when I'd been trying for days on my own. They basically call EDD for you and transfer you once they get through. Check out their website claimyr.com or their demo video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once I got through to an actual person, they removed the disqualification pretty quickly after verifying my new employment situation. For claim issues like yours where the system is wrongly applying old information, you really need to speak with a rep who can manually review everything.

Similar thing happened to me. When I finally got through to EDD, they told me that reopening a claim doesn't erase the previous determination. What you need to do is file an appeal using the DE 1000M form. You can access this through UI Online under the "More Services" menu or download it from the EDD website. On the appeal form, clearly explain that you were laid off from your most recent employer (include company name and dates) and that this is different from your previous disqualification. Include your termination letter as evidence. While the appeal is processing, KEEP CERTIFYING FOR BENEFITS each week. If your appeal is successful, they'll pay you retroactively for all the weeks you certified. The appeal process takes about 2-3 weeks for them to schedule a hearing.

YOU GOT DISQUALED BECUZ THE COMPUTER IS STUPID!!! The EDD computer thinks ur trying to claim benefits on ur old claim where u quit (which is a big NO-NO for benefits). The IDIOTS at EDD dont review anything manually anymore!! They just let the computer run everything and we all suffer!!! I had to CALL THEM 156 TIMES IN ONE DAY to finally get through last month for a similar problem!!!!!

When you reopen a claim, you should receive a Notice of Unemployment Insurance Award letter that shows your benefit calculation and a Notice of Unemployment Insurance Claim Filed with the details from your application. Did you receive either of these? If not, there might be an issue with your mailing address in the system. Also, while trying to get through on the phone, check your UI Online inbox for any messages - sometimes they send digital notices that don't come in the mail. And double-check that you answered all the certification questions correctly, especially if you reported any income during those weeks.

I wanted to follow up with an important point: When you call EDD, make sure to specifically request that they perform a "new determination of eligibility based on your most recent employer separation." Use those exact words. This tells the representative that you need them to override the previous disqualification and make a new decision based on your layoff. Also, if your claim is showing that you have a benefit amount and claim balance already calculated, that's a good sign - it means the system recognizes you have sufficient wages in your base period to qualify. This is truly just an issue of the old disqualification being carried over incorrectly.

UPDATE: I finally got through to EDD! Used that Claimyr service and it actually worked - was connected to a representative in about 15 minutes. The rep confirmed exactly what many of you said - the system had automatically carried over my previous disqualification without reviewing my new circumstances. She removed the disqualification after verifying my layoff details and reprocessed my certifications. She said I should see the payment status change to "paid" within 24-48 hours and receive funds on my EDD debit card shortly after. For anyone facing a similar situation, definitely call as soon as possible and specifically ask them to review your most recent separation reason. Thank you all for your help and advice!

Congratulations on getting this resolved! Your experience is a perfect example of why it's so important to share these stories in the community. The fact that you got through in 15 minutes using Claimyr while others have spent weeks trying to call directly really highlights how broken the EDD phone system is. I'm dealing with a similar situation right now where my claim was automatically denied after reopening, even though I was laid off from my most recent job. Your post gives me hope that it can be fixed quickly once you reach the right person. Going to try that service you mentioned since traditional calling hasn't worked for me either. Thanks for taking the time to post the update - it's incredibly helpful for those of us still fighting this battle!