EDD portal showing disqualification right after phone interview - is this normal?
I just had my eligibility interview with EDD this morning, and I'm freaking out a bit. I logged into my UI Online account about 2 hours after the call ended, and noticed both weeks I certified for are suddenly marked as "disqualified" - they weren't showing that status before my interview! The interviewer seemed pretty neutral during our call and didn't indicate any problems with my claim. She just asked about my job separation (I was laid off due to department restructuring) and verified some employment dates. No mention of any issues or disqualification. Does the portal update this quickly after interviews? Is this normal or did something go terribly wrong? Has anyone experienced a status change this fast? I'm worried sick since I'm counting on these benefits to cover rent next month ($2,850 due in two weeks).
26 comments


Christopher Morgan
Yes, the EDD portal can sometimes update within hours after an interview. I had the exact same thing happen after my eligibility interview in January. My weeks went from pending to disqualified almost immediately. BUT here's the good news - it was just a temporary status while they processed the final determination. Three days later everything switched to paid without me doing anything. Sometimes their system shows interim statuses while they complete the review process.
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Zoey Bianchi
•That's a huge relief to hear! Did you have to call them or did it just automatically update to paid? I'm wondering if I should try to contact them tomorrow or just wait the 3 days like in your situation.
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Aurora St.Pierre
Mine did the same thing back in december, went from pending to DQ after my phonecall but then like a week later it went back to normal. The EDD lady told me later it was bc they had to verify my identity or something. Just wait a few days before u panic
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Zoey Bianchi
•Thank you! It's good to know I'm not alone in this. A week feels like forever when you're worried about money, but I'll try to be patient.
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Grace Johnson
This could actually indicate an issue that needs addressing. The "disqualified" status typically doesn't appear as a temporary processing status - it usually means there's a specific eligibility issue. While it sometimes resolves automatically as others mentioned, I'd recommend proactively contacting EDD rather than just waiting, especially since you have rent coming due soon. The specific reasons for disqualification should be mailed to you within 10 days, but calling can get you answers faster. You might want to specifically ask if there was any confusion about your job separation details or if they need additional documentation from your employer.
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Zoey Bianchi
•That's what I'm worried about - that there's some misunderstanding about my layoff. My former employer told me they'd confirm everything if contacted, but maybe something got mixed up in communication. I'll try calling first thing tomorrow.
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Jayden Reed
OMG the EXACT same thing happened to meeeee!!! I had my interview and then boom - disqualified! I cried all night thinking I was totally screwed. But then I checked again two days later and everything was fixed and switched to paid. EDD systems are WEIRD. Just give it a couple days before freaking out (like I did lol
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Nora Brooks
I've seen this happen with several clients. The system sometimes shows an interim status while the final determination is being processed. Here's what's likely happening: 1. During/after your interview, the interviewer put notes in the system 2. The claim is temporarily marked disqualified while those notes are reviewed by a claims processor 3. The final determination will typically appear within 2-5 business days However, I always recommend calling to verify rather than just waiting, especially with rent due soon. The challenge is that EDD phone lines are constantly overwhelmed. Most people spend days trying to get through. I've had several clients use Claimyr (claimyr.com) to connect with EDD agents quickly. They have a service that helps you bypass the busy signals and connect directly to an agent who can check your claim status. They have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Getting definitive answers directly from an agent will give you peace of mind rather than just hoping it resolves itself.
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Zoey Bianchi
•Thank you for the detailed explanation! I've been trying to call all morning with no luck - just getting the "too many callers" message. I'll check out that Claimyr service. At this point I'd do anything to get some answers before my rent is due.
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Eli Wang
don't waste your time calling edd theyll never pick up. your disqualified becuz you probably said something wrong in the interview. what did they ask you exactly?? the trick is to make sure you were laid off and not fired for any reason. if you told them you were fired or quit then your screwed
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Zoey Bianchi
•I definitely told them I was laid off due to department restructuring, which is true. The interviewer didn't seem to have any issues with that. She just verified dates and asked for some details about my final weeks of work. I didn't say anything about being fired or quitting.
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Grace Johnson
•This is incorrect information. A disqualification status appearing immediately after an interview is often a processing status, not a final determination. Also, being fired doesn't automatically disqualify you - it depends on the reason. Only misconduct-related terminations typically result in disqualification. Please don't spread misinformation that causes unnecessary panic.
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Cassandra Moon
I used to work at EDD (not anymore thank goodness). The system DOES update that quickly after interviews, but it's important to understand that the interviewer doesn't make the final decision. They conduct the interview, enter notes, and then a claims processor reviews everything before making a determination. That's why you're seeing this temporary status. My suggestion - don't panic yet, but do try to contact them for clarification. The status could change automatically within a few days, but getting confirmation will help your peace of mind. If your reason for separation truly was a layoff due to restructuring and your employer confirms this, you should be eligible.
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Zoey Bianchi
•Thank you so much for this insider perspective! It's really helpful to understand how the process works. I'll keep trying to contact them, and hopefully, as others have mentioned, it will resolve itself soon.
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Aurora St.Pierre
btw if it stays disqualified u can appeal it!! i had to do that once when they messed up my claim. took like 6 weeks to get a hearing but i won and got all my back pay. just saying u have options if it doesn't change
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Zoey Bianchi
UPDATE: Just wanted to let everyone know that my status changed from disqualified to paid this morning! It took exactly 3 days just like some of you said. What a relief! I guess it really was just a temporary status while they processed everything. Thanks to everyone who helped ease my mind during this stressful time.
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Christopher Morgan
•Great news! I'm glad it resolved itself. This is definitely something EDD should communicate better to claimants - the random status changes without explanation cause so much unnecessary stress.
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Jayden Reed
•YAYYYYY!!! So happy for you!! 🎉 See? No need to panic (says the person who panicked in the exact same situation lol
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Paige Cantoni
This is such a helpful thread! I'm new to this community and currently dealing with my first EDD claim after being laid off from my marketing job last month. Reading through everyone's experiences here really shows how common these temporary status changes are after interviews. It's reassuring to see that most people's issues resolved within a few days, but also good to know about options like appealing if needed. @Zoey Bianchi so glad yours worked out! This kind of real-world insight is exactly what newcomers like me need to understand how the system actually works vs. how we think it should work.
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Javier Mendoza
•Welcome to the community! You're absolutely right - this thread is a perfect example of how EDD's system can be confusing and stressful, especially for first-time claimants. The gap between what we expect (clear communication) and reality (temporary status changes with no explanation) is huge. I'm going through my first claim too after a layoff, and seeing everyone's experiences here has been incredibly valuable. It's amazing how much collective knowledge this community has! Hope your claim goes smoothly, but if you run into any issues, this seems like the right place to get real answers from people who've been through it.
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Amelia Martinez
As someone who's been through multiple EDD claims over the years, I can confirm that this temporary "disqualified" status after interviews is unfortunately very common and poorly communicated by EDD. What you experienced is actually standard procedure - the system flags claims during the review process, which can appear as disqualification even when everything is fine. The key takeaway from your experience (and others in this thread) is that EDD's online portal often shows interim statuses that don't reflect the final determination. For anyone else reading this who might be in a similar situation: try to wait 3-5 business days before panicking, but don't hesitate to call if you have urgent financial deadlines like rent. One thing I'd add is that it's worth documenting these experiences. EDD's lack of clear communication about processing statuses causes unnecessary stress for thousands of claimants. The more people who provide feedback about these system issues, the better chance we have of them improving their communication in the future. Glad everything worked out for you, and thanks for updating the thread - that helps future readers know what to expect!
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Hiroshi Nakamura
•This is exactly the kind of systematic insight that's so valuable! As someone brand new to navigating EDD, I had no idea these temporary status changes were so common. Your point about documenting these experiences is really important - it sounds like EDD could save everyone a lot of stress just by adding a simple message like "Status under review - decision pending" instead of showing "disqualified" during processing. I'm curious - in your experience with multiple claims, have you noticed if certain types of separations (layoffs vs. temporary furloughs, etc.) tend to trigger these interim status changes more often? Or does it seem pretty random across all claim types? Thanks for sharing your long-term perspective on this - it really helps put these experiences in context for those of us just starting to deal with the system!
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DeShawn Washington
I'm really glad I found this thread! I'm currently going through my first EDD claim after being laid off from my tech job three weeks ago, and I have my eligibility interview scheduled for next Tuesday. Reading about everyone's experiences with the temporary "disqualified" status has been so helpful - I would have definitely panicked if I saw that appear right after my call without knowing this was normal. @Zoey Bianchi thanks for sharing your experience and the update! It's such a relief to see it worked out. @Cassandra Moon your insider perspective on how the interviewer vs. claims processor roles work is really valuable to understand. And @Amelia Martinez you're so right about EDD needing better communication - a simple "under review" message would save so much stress. I'm bookmarking this thread to refer back to after my interview. It's amazing how much real-world knowledge this community has compared to EDD's official resources. Fingers crossed my experience goes as smoothly as yours did!
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Caleb Bell
•Best of luck with your interview next Tuesday! Having this knowledge beforehand is such an advantage - you'll be mentally prepared if you see that temporary status change. One tip from reading through everyone's experiences: it sounds like being very clear and specific about your layoff details during the interview helps avoid any confusion that might delay processing. Make sure you have your exact termination date and any documentation about the layoff ready to reference if needed. This community really is a goldmine of practical advice that you just can't get from EDD's official channels. Hope your claim goes smoothly!
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Amina Sy
This entire thread is such a perfect example of why community knowledge is so valuable when dealing with EDD! I went through something similar last year - had my interview on a Thursday afternoon, checked my portal Friday morning and saw "disqualified" status. I was absolutely devastated because I thought I had answered everything correctly about my layoff. Like many others here, it resolved itself within 4 days and switched to paid without me doing anything. But those 4 days were pure anxiety! What I learned from that experience is that EDD's system seems designed to show the most alarming possible status during processing phases. For anyone currently going through this - the pattern seems pretty consistent based on everyone's stories: interview happens, scary status appears within hours, real determination shows up 3-7 days later. The hard part is not panicking during that waiting period, especially when you have bills coming due. @Zoey Bianchi so glad you updated with the positive outcome! Those kinds of follow-ups are incredibly helpful for future readers who will inevitably find this thread while going through the same thing.
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Noah Lee
•Thank you for sharing your experience! It's so reassuring to hear from someone who went through the exact same thing. That 4-day anxiety period you described sounds absolutely brutal - especially when you're already stressed about finances. Your point about EDD's system showing "the most alarming possible status" is spot on. It really does feel like they could easily prevent so much panic with better status messaging. I'm new to this community but already seeing how invaluable these real experiences are compared to trying to navigate EDD's confusing official information. Reading through everyone's stories here has given me such a better understanding of what to actually expect vs. what the system makes you think is happening. This thread should honestly be pinned as a resource for anyone dealing with post-interview status changes! @Zoey Bianchi your update was definitely the highlight - it s'so good to see a happy ending and know that most of these scary statuses really do resolve themselves within a few days.
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